Bürgerstraße 6, Altstadt-Nord, 50667 Cologne, Germany
#1 of 238 hotels in Cologne
Guests' ChoiceBased on 250 hotel reviews
9.4Cleanliness
9.6
Comfort
9.4
Location
9.9
Facilities
9.2
Staff
9.9
Value for money
9.2
Free WiFi
9.2
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End of dialog contentReviewed: 22 June 2024
Emilie
United KingdomFantastic location and facilities. The staff were fabulous
Stayed in March 2024
Reviewed: 16 June 2024
Andrea
GermanyThe room was a little too warm, we didn’t want to sleep with open windows.
It was very clean, small but well distributed. Breakfast was awrsome and super friendly staff. Very central and yet very quiet.
Stayed in June 2024
Reviewed: 9 June 2024
Klara
CanadaVery clean and comfortable
Stayed in June 2024
Reviewed: 8 June 2024
Jill
United StatesNothing, no complaints!
We had a wonderful stay at this hotel. Perfect location, only 7 minute walk to the main train station (which is right next to the cathedral), very close to the waterfront, a square with many restaurants and main shopping street. Breakfast was excellent, eggs to order, breads/croissant, juices, espresso machine, cheese and meats and a specialty dish each day. Staff was really welcoming and nice. Room was comfy and had everything we needed. Would defiantly stay again!
Stayed in June 2024
Reviewed: 3 June 2024
Adithya
United StatesWish there was an elevator. Our room was on the 4th floor and we had to lug 2 heavy checked bags up the stairs ourselves as we arrived after hours on the day we checked in.
Hospitality and service was wonderful. The hotel staff were very personable and cordial. Wonderful breakfast, very kind and helpful staff on site.
Stayed in May 2024
Reviewed: 28 May 2024
Karen
United KingdomNothing
Very central location, very comfortable beds, nice bathroom, felt very safe.
Stayed in May 2024
Reviewed: 21 May 2024
Michelle
United KingdomIt was right in the centre, so easy to get to and from the main station. It was very peaceful stay. AMAZING breakfast, staff were super helpful and kind. Room was perfect for me; loved being in a old building with modern comforts.
Stayed in May 2024
Reviewed: 20 May 2024
Michal
United StatesReally friendly and helpful staff, great breakfast, good location.
Stayed in May 2024
Reviewed: 14 May 2024
Thomas
SwitzerlandPicture above the bed was of a church statue and a bit creepy.
Simple but nice as expected. Staff is very attentive.
Stayed in February 2024
Reviewed: 7 May 2024
Jessica
United KingdomReally warm welcome and fantastic breakfast.
Stayed in May 2024
Reviewed: 7 May 2024
Steven
FranceEverything was wonderful!
Had a wonderful stay at this fantastic boutique hotel in a perfect location in Cologne. The breakfast was particularly delicious and a perfect way to start our day. The staff clearly loves welcoming tourists and gave us pointers and recommendations of things to see, do and eat. Really looking forward to returning!
Stayed in May 2024
Reviewed: 4 May 2024
John
United StatesBreakfast was excellent, they had lots of options and even made us a special vegan overnight oats each morning.
Stayed in April 2024
Reviewed: 24 April 2024
Judith
United KingdomNothing
The hotel was in an excellent central yet very peaceful position, close to the cathedral, museums, river and restaurants. The staff were incredibly welcoming and helpful, and the breakfast was outstanding with many really healthy and homemade options. The room was super clean and comfortable. We hope to return soon!
Stayed in April 2024
Reviewed: 23 April 2024
Hetal
United StatesVery narrow bed for singles.
The location was excellent; staff was very helpful and friendly. We were two friends and the space was tight but normal for Europe.
Stayed in April 2024
Reviewed: 20 April 2024
Miranda
United StatesThe staff and service was beyond exceptional-- guests can't skip the breakfast! This hotel was in a great location for walking and super comfortable.
Stayed in March 2024
Reviewed: 3 April 2024
Ernestina
United KingdomThe only slight thing I would add is for the tiny round hole in the bathroom sink to be cleaned. The sink itself was clean, just that tiny hole as your eyes immediately go to it whilst on the toilet.
The location of the hotel was great. It was right in the middle of the city. It took 10mins to walk to the shopping centre, 24mins to walk to the street with more restaurants. We literally walked everywhere and even walked to the chocolate museum which was less than an hour’s walk. The staff at the hotel were great, always welcoming, very knowledgeable and had a smile on their faces at all times. The breakfast options were great. The eggs are cooked to your liking and I loved the freshly baked croissants.
Stayed in March 2024
Reviewed: 2 April 2024
Lucille
SwitzerlandNothing
Everything was perfect. The suite was really nice with a side view on the Dom. The crew is super super nice. Loved the honesty bar system. Breakfast was delicious and cute.
Stayed in April 2024
Reviewed: 28 March 2024
Abigail
United KingdomVery comfortable, very central, very clean ahd exceptionally friendly. Delicious breakfast. We cannot think of one thing we’d improve
Stayed in March 2024
Reviewed: 22 March 2024
Philippe
LebanonGreat staff, very friendly and helpful Great location in downtown
Stayed in March 2024
Reviewed: 14 March 2024
Jesmond
MaltaIn the room we were allocated wifi signal was weak
Comfortable beds, very clean, and staff are very friendly and efficient
Stayed in March 2024
Reviewed: 2 March 2024
Soon
SingaporeNone!
Rarely have I been so impressed by a hotel’s service, cleanliness and comfort. The staff was extremely helpful, starting by providing directions and recommendations for where to go based on the time I had available. When I mistakenly thought the sink had a defect and reported it, the staff came up immediately to try and rectify it. He explained to me how the drainage worked. The breakfast spread was also superb, with a daily homemade dish. For the morning I was there, it was an excellent French toast. The home was compact, clean and comfortable. The lighting and shower systems were also intuitive to use. There was also a nice minibar, though I didn’t use it. All in all, I felt that Stern am Rathaus was the highlight of my stay in Cologne!
Stayed in March 2024
Reviewed: 1 March 2024
Natalie
CanadaNothing
Location, staff
Stayed in February 2024
Reviewed: 29 February 2024
Peter
United KingdomIt was slightly awkward checking in after 6pm
Breakfast, friendly staff
Stayed in February 2024
Reviewed: 19 February 2024
Daniel
AustraliaStaff at the hotel were amazing. So attentive and really went out of their way to help us.
Stayed in February 2024
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