Kölner Straße 122, 53902 Bad Münstereifel, Germany
#28 of 38 hotels in Bad Münstereifel
Guests' ChoiceBased on 32 hotel reviews
8.3Cleanliness
8.9
Comfort
8.5
Location
8.6
Facilities
8.1
Staff
9.0
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 7 August 2024
Valentina
NetherlandsWe have booked an apartment that was really spacious and equipped with a small kitchen. The accommodation it is located on a walking distance from the centrum. The staff does not really speaks English.
Stayed in August 2024
Reviewed: 6 May 2024
Steffen
Germanythe comfort of the bed wasn't good
Stayed in April 2024
Reviewed: 8 October 2023
Randy
GermanyPillow
Location
Stayed in October 2023
Reviewed: 20 September 2023
Martin
United KingdomThe decaffeinated coffee was of poor quality, probably instant (and extra charge) to the standard coffee which was filtered. Sloping ceiling meant i bashed my head a couple of times, particular issue getting round bottom of bed where dormer cheek slightly overlapped bed so can stand in wind but have to duck to get into bed or around bed.
The breakfast was great, however we were charges extra for decaffeinated coffee which was unexpected and not advised at the time.
Stayed in September 2023
Reviewed: 25 August 2023
Bert
Netherlandsbreakfast.
Stayed in August 2023
Reviewed: 16 August 2023
Ingrid
Francerestaurant only open during the weekend
very friendly staff
Stayed in August 2023
Reviewed: 18 June 2023
Peter
United KingdomGiven a 2nd floor room which looked superb. But I am disabled and find stairs difficult. Another room, on the ground floor, was allocated. Unfortunately, the bed was like a camp bed and uncomfortable. Once again, the staff were excellent and found me yet another room. This one was OK but no air con and looked a little bit tired. All in all, I think I was a bit troublesome through no fault of my own. But the staff sorted everything extremely well. I would recommend and I may well return if I'm in the area.
Location. Staff excellent. Breakfast brilliant. Looks amazing 👏
Stayed in June 2023
Reviewed: 16 June 2023
Lynne
United StatesThe room was small but that did not matter to me.
The breakfast was the best thing at the hotel. Fresh fruit, great bread, eggs' cheese, etc..
Stayed in May 2023
Reviewed: 19 May 2023
Sander
NetherlandsVery nice and quiet place. Reception waited for us to check in (22.00h) Breakfast was good
Stayed in May 2023
Reviewed: 26 January 2023
Lisette
United KingdomNo ground floor rooms No lift (Rooms on 2 floors - but booked late)
Lovely modern rooms Nice location Amazing entrance hall Breakfast perfect and plentiful Easy access with own key
Stayed in December 2022
Reviewed: 1 January 2023
Tclasch
GermanyRestaurant and bar were closed either because of Covid, but probably due to personnel shortages. They did offer an "honor refrigerator" downstairs where beer and wine and other drinks were available
Good security
Stayed in October 2022
Reviewed: 10 September 2022
David
United KingdomNo Advance notice of resturant closure.
Location was just outside the town. The town itself was being rebuilt following the floods, it will be nice to visit once building work is complete. The hotel itself was also undergoing some external refurbishment and the resturant was closed.It would have been nice to know about the resturant closure before we arrived.
Stayed in September 2022
Reviewed: 6 September 2022
Julie
United KingdomRoom a little cramped. No access to bar or restaurant on the Saturday evening
Location. Breakfast
Stayed in September 2022
Reviewed: 5 September 2022
George
United Statescharming, great food, great staff
Stayed in September 2022
Reviewed: 7 July 2022
David
United KingdomI was travelling by motorcycle. I found it difficult to find a hard surface to park my bike due to their deep gravel car park.
This hotel was not at its best during my stay, as they had the builders in repairing water damage. Due to these repairs the restaurant and other facilities were not available. Despite this I was made to feel welcome and comfortable. The hotel is located in the industrial area of the town with a 20 to 30 minute walk the old town centre.
Stayed in June 2022
Reviewed: 20 June 2022
Bryan
United KingdomA comfortable single room at a fair price. The place is on the north side of town in a quiet location so no traffic noise.
Stayed in June 2022
Reviewed: 13 September 2023
Richard
United KingdomI have been charges twice for the stay. The first time on the registered card, and then the hosts asked for the bill to be paid again. I need a refund of the initial payment.
Stayed in September 2023
Reviewed: 14 July 2023
Ute
United KingdomOur room had a slanted ceiling with the bed underneath which made getting out of bed tricky without knocking one’s head. Otherwise spacious enough and clean.
Lovely hotel on the edge of the town centre, an easy walk away. A quiet location by the small river Erft which caused so much destruction in 2021. Steinsmühle was sadly affected as well but has been tastefully restored. Breakfast was included offering lots of choices.
Stayed in June 2023
Reviewed: 7 June 2024
Lothar
BelgiumThere are no comments available for this review
Stayed in June 2024
Reviewed: 27 March 2024
Erkand
AlbaniaThere are no comments available for this review
Stayed in March 2024
Reviewed: 22 September 2023
Ralph
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 12 June 2023
James
United KingdomThere are no comments available for this review
Stayed in June 2023
Reviewed: 12 June 2023
Claus
DenmarkThere are no comments available for this review
Stayed in June 2023
Reviewed: 25 May 2023
Douwe
NetherlandsThere are no comments available for this review
Stayed in April 2023
Showing 1 – 25
London, Canada
Lugano, Switzerland
Feira de Santana, Brazil
Nydri, Greece
Amsterdam, Netherlands
Ponsacco, Italy
Vieste, Italy
Plaffeien, Switzerland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content