Maximilianstrasse 40, 86150 Augsburg, Germany
#1 of 47 hotels in Augsburg
Guests' ChoiceBased on 312 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.2
Staff
9.4
Value for money
8.4
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2024
Jieqiong
ChinaNothing I don’t like.
“Excellent hotel with great location, friendly staff, superb amenities, and convenient limousine service—I’ll definitely be returning.”
Stayed in September 2024
Reviewed: 25 September 2024
Elaine
United KingdomExpensive
Location
Stayed in September 2024
Reviewed: 18 September 2024
Dick
United StatesNot a dislike exactly but we wished the ‘spa’ had more features such as a pool and various hot cold tubs and was better explained (couldn’t figure out some features)
Great location. Very relaxing. Great breakfast.
Stayed in August 2024
Reviewed: 12 September 2024
Sarah
United KingdomThere was a conference going on during our stay which was quite dominant in the reception area so you couldn’t get a feel for the public spaces really. But we still enjoyed!
Really smart hotel, very freshly & stylishly decorated - liked the bidding for upgrade! - staff really helpful, breakfast is fabulous!
Stayed in September 2024
Reviewed: 8 September 2024
Theresa
United StatesStaff was very helpful and friendly. Breakfast was delicious.
Stayed in September 2024
Reviewed: 31 August 2024
Veaceslav
MoldovaThe hotel is clean, the room is spacious with a big bath. The location is perfect, just in the center of the city. Breakfast was okay.
Stayed in August 2024
Reviewed: 12 August 2024
Antiopi
GermanyWe have been customers for the last 4 years and this time, we were charged for using the e-car chargers for the first time. The total daily for parking and charging was 44€ in addition to all the other charges.
As always, the ambience and the breakfast.
Stayed in August 2024
Reviewed: 6 August 2024
Jason
Czech RepublicSomeone knocking on our door at 8.30 pm, only to find out in the morning the hotel offers a turndown service. I've never been offered one before, so it came as a bit of a shock.
The hotel is beautiful, perfect location. Our room (202) was excellent, the bed was so comfortable and the bathroom was huge. We didn't book breakfast but had breakfast in their cafe/restaurant. The Eggs Benadict was delicious. We will definitely return.
Stayed in August 2024
Reviewed: 4 August 2024
Bader
KuwaitNothing
Every thing
Stayed in August 2024
Reviewed: 21 July 2024
Allister
United KingdomThe bathroom was very small and air con could have been better
Excellent staff, very quiet room, very clean rooms
Stayed in July 2024
Reviewed: 21 July 2024
Henrik
United StatesAir conditioning didn’t work very well.
Professional, first class service.
Stayed in July 2024
Reviewed: 20 May 2024
David
United KingdomAir conditioning didn’t work and with noisy location, ventilation was a real compromise.
Great location, good facilities, great staff
Stayed in May 2024
Reviewed: 10 May 2024
Dr
United StatesThe breakfast per person pricing is rather extreme, but after ten AM they do have good options for breakfast.
Nicest high end facility in Augsburg. Great staff and service. Great location allowing walking to most central city areas.
Stayed in May 2024
Reviewed: 6 May 2024
Mirian
United StatesRoom too hot. Unable to open window due to outside noise
Excellent breakfast.
Stayed in May 2024
Reviewed: 2 May 2024
Ralf
QatarDo not disturb sign at the room missing.Service has to knock.
Nice reception, excellent breakfast- amazing location.
Stayed in April 2024
Reviewed: 18 April 2024
Machiel
NetherlandsFor the price I think I the view had to be at the front side, not the backyard. The breakfast had a lot of choices but the quality was not very good.
The room was nice.
Stayed in April 2024
Reviewed: 5 April 2024
Peter
GermanyParking is immediately at the back of the hotel with easy access to the hotel. Fast check-in process. Very friendly and forthcoming reception employees. Spacious room that was absolutely clean with all features working properly. Excellent beds, spacious bath room with a seperated toilet and a large walk-in shower. Very nice bar with excellent choice of drinks and food. Well equipped gym and a beautiful spa.
Stayed in April 2024
Reviewed: 5 April 2024
Nicola
ItalyThe interior isn’t very charming
Great location in the center of the city. Everything is in walking distance. Also, the have a good restaurant in the hotel
Stayed in March 2024
Reviewed: 21 March 2024
Jena
PortugalThe room was very stuffy. The second night, we opened the window. No matter what we did, the room was muggy and warm- made sleeping uncomfortable.
Upon arrival, a few young people came up to our room to deliver macrons and fruit. It was such a lovely surprise!! They were very welcoming and professional. Such a nice bright start to our time in Augsburg. I also LOVE the pillow menu and the smell of the soap in the room.
Stayed in March 2024
Reviewed: 11 March 2024
Stephan
GermanyNoting
Overall very positive experience
Stayed in March 2024
Reviewed: 8 March 2024
John
Germanyna
Dinner, breakfast and the bar were great. Second time at the hotel and I would definitely come back.
Stayed in January 2024
Reviewed: 1 March 2024
Francesco
ItalyNothing
More or less everything. Excellent welcome and very helpful staff. Excellent room, very large and quiet and well heated (it was winter). Even though we were on the main street, the acoustic insulation was quite OK, and no noise came from the street or elsewhere. Large and perfectly functioning bathroom. Excellent breakfast in a large and nice room with plenty of choice (even real orange juice, for a change). Parking very close and easy to reach from inside the hotel. Very good location to walk downtown. On the whole, a recommendable 5 star hotel: expensive, not tremendously fancy (and we don't like too fancy hotels which charge for silly things), but overall worth it.
Stayed in February 2024
Reviewed: 17 February 2024
Martin
GermanyEach time I arrive at Maximilian is like coming home. They provide a unique atmosphere which I enjoy each time. The location right at the center of the city is perfect. The bar is probably the best at all.
Stayed in February 2024
Reviewed: 15 January 2024
Kerrie
AustraliaA bit expensive compared to other equivalent places we stayed in Germany especially with extra cost for parking.
Hotel was perfectly located to explore Augsburg and having parking available was a bonus in old town area. Room was clean and spacious enough for family of 4.
Stayed in December 2023
Scarborough, UK
Moosinning, Germany
Porto Seguro, Brazil
Salvador, Brazil
Mantova, Italy
Vauvenargues, France
Phnom Penh, Cambodia
Guatemala, Guatemala
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content