The manner in which you communicate with (or the hotel proprietors communicate with you) is remote to say the least! I pre-registered online and using an online translator found that I would receive a key code to enter the building as there is no on-site reception. By the time I arrived at the hotel this code had not been received and the door remained firmly closed. Another intending guest had the same problem and telephoned for advice. At the (last) moment I did receive a code (possibly, in fairness, because formal booking-in did not start until 16.00 and I arrived just ahead of that time). Punching in the key code did not open the door; fortunately someone staying there arrived and said you have to enter the code and then 'E' (not apparent). Once inside I was reminded of my interpretation of The Eagles and 'Hotel California'! There was an eeriness as no staff were on site and I made my way to my room. The same 'experienced' guest pointed out that you enter the same code followed, this time, by pressing the 'tick' sign. At last I could relax and enter my room! This was a positive. It was carefully designed to make the most of a relatively small space but it was light and clean. No air conditioning in my room but there was a large fan. With no staff I wondered about fire evacuation but there was an escape plan pinned to the bedroom door. I do have qualms about there being no staff about most of the time; what happens in the case of an accident where the guest is alone and without access to a mobile phone to call for help? I spent a restful night and next morning there was one young woman on site who dealt with breakfast which I would describe as acceptable but not value for money (I paid €18 but although this was about the same price as the hotel I stayed at the previous night, there was a vast difference in choice). The hotel is certainly something different from the norm and I hope it is successful.

I could write so much about this hotel experience that it's difficult to know where to start! The renovation of the building is exceptional and the care and consideration given to internal restoration has to be seen to be believed. It is, quite simply beautiful. I travelled to the city by train and the walking distance is a comfortable ten minutes or so providing you know where you are heading to.

Stayed in September 2024

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Very well located, walking distance from the train station and the city center, quiet and easy to access. There is a lift.

Stayed in September 2024

Poor response late receipt of entry code. No WiFi password until we had left

Lovely clean compact room in good location. TV good with English channel (BBC News)

Stayed in September 2024

No AC. Unfortunately, the day we stayed was very hot even until midnight. Fan they provided us was not enough to cool down the room. Window did not had any window screen but we had no choice and had to keep it open. Also, there is no reception.

Location was very good. Close to the central train station. Shower pressure was good. Very friendly staff if you can find them. Andreas found us wandering around near building cause we didn’t received pin code yet and he helped us get in to the building and called hotel for us to let us store luggage before check in time. He was super friendly, kind and willing to help us.

Stayed in August 2024

Check in process was not a intuitive as it could be. It was quite noisy, you could hear everything on the next room and doors banging and steps from the corridors and stairs, so it wasn't very relaxing. Despite specifically booking one large double bed, got two singles instead. No toiletries in the bathroom, except hand soap, and timed tap felt cheap.

Great location, clean little room, staff very friendly and helpful when contacted on the phone. Coffee and tea making facilities were a nice touch.

Stayed in August 2024

We were there during a hot spell. Fans were provided but, air conditioning would be great.

Central location. Very useful welcome pack suggesting things to do. Lovely bathroom. Bottled water provided.

Stayed in August 2024

Nothing

Easy access from train station. Great shower. Value for money

Stayed in August 2024

We had a large number of pigeons outside of our room. This is because our room was right next to part of a building that was falling apart. There was bird poop everywhere, so it really ruined the view out of our window. We couldn't open our windows because of the pigeons.

The location was great.

Stayed in June 2024

The pub on the other side of the street :/ loud at the night

Nice

Stayed in July 2024

Breakfast starts too late for business.

Nice and clean.

Stayed in April 2024

breakfast very poor, no service, only few things, room to expensive for the quality of the service

i dont know, probably nothing

Stayed in April 2024

I didn't like not having any front desk. I did find help in the restaurant/bar downstairs, but the communication texts, emails were in German and I had to ask for help in reading them.

The room was bare bones. Two twin beds and a small desk with a coffee machine on it. They did have an elevator. The guy at the bar/restaurant downstairs was helpful. I got an email telling me my door code. The message was in German. I only speak/read English, so I didn't know what the message said. I had to ask the man in the restaurant to help me. So, now he knows my door code. It was a good location. We walked from the train station and could walk to the main square which was within a couple of blocks .

Stayed in March 2024

There is a big, horse-shaped lamp at reception.

Perfect location, you can get in on your own.

Stayed in December 2023

nice clean basic room,very convinient location. Internet was very spotty though. Be prepared to pay by cash as the credit card system didn't work

Stayed in December 2023

Nothing

Everything was OK. Good location, friendly staff, comfortable and clean room. I recommend this hotel

Stayed in December 2023

Seemed understaffed, no one on reception, rooms not properly vacuumed, dirty (or no) cups and glasses, service at breakfast rather a shambles.

Great position. Smaller but comfortable rooms. Lovely bathrooms. A nespresso machine in the room!

Stayed in December 2023

Were able to check in earlier as Ian wasn’t feeling too well

Stayed in December 2023

Breakfast is expensive imo

Everything it was great

Stayed in November 2023

Good location, awesome breakfast, clean room.

Stayed in November 2023

Didn’t eat, too expensive

Stayed in November 2023

Expensive breakfast

Staff

Stayed in November 2023

The location was close to the train station and also to the old city center. The room was a bit basic, but the breakfast and breakfast room was really nice.

Stayed in September 2023

There was not a kettle or cups in the room and the hand soap ran out on the 1st day - we let them know, but wasn't filled up. Seemed to be on rations for toilet paper and soap! No air con, but they did provide a fan which was a godsend ! Some reception staff not helpful and most of the time were not at the desk - we had to look for them to check in and then check out. But, all quite minor things ...

The location was good, close to train station (about a 7 min walk) and a 5 min walk to the main shopping area. There were 2 waters in the room every day.

Stayed in September 2023

The breakfast in the hotel was expensive so we didn’t take it but plenty of local places do very we priced nice breakfasts. We did see any staff

The room was lovely and a great location, very central and easy to walk to all attractions in the centre

Stayed in August 2023