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  5. Reviews of Cerano City Hotel Köln am Dom

Reviews of Cerano City Hotel Köln am Dom This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Elisenstraße 16, Altstadt-Nord, 50667 Cologne, Germany

#178 of 241 hotels in Cologne

Guests' Choice

Review score

Based on 398 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.3

  • Location

    8.9

  • Facilities

    7.0

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 25 September 2024

    8.0
    Good value for stay.
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Some of reception staff looks serious . With more smile will be better.

    Breakfast is good .not to far to Köln Hauptbahnhof.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 1 night

    Rooms and shower are a little dated, buth location and indoor parking make up for it!

    The breakfast was the best i've seen/had in ages!!! Would go there for breakfast alone!!! Fresh fruit, juices, salads, so many home made dishes!!!

    Stayed in September 2024

  • Reviewed: 7 September 2024

    8.0
    Good Location Excellent Breakfast
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    TV Damaged, owner offered to swap rooms, we declined as we were near lift.

    Location, was a nice short walk to the Cathedral. Breakfast was excellent. Parking underground across the street. Had a lift.

    Stayed in September 2024

  • Reviewed: 30 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast: Exceeds my expectations. Slot of fresh fruit and homemade cooked things (eggs, sausages, cakes and so on).

    Nice location

    Stayed in August 2024

  • Reviewed: 22 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The only problem was that the main door opened to a street that was not accessible by taxi(or at least not reachable by Uber)So at the time of arrival and departure when we had our luggages it was a bit difficult to walk to the other side of the block. However, it was not that far away.

    The room was small but clean and comfy. They took care of our luggages for several hours after our checkout which was really nice and helpful. The location is very good…within walking distance of the center.

    Stayed in July 2024

  • Reviewed: 22 August 2024

    7.0
    Single rooms very very small, and too expensive for the size of the room
    • Business trip
    • Group
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Single rooms very very small, and too expensive for the size of the room

    Personnel très bien

    Stayed in August 2024

  • Reviewed: 11 August 2024

    6.0
    Ok just for one overnight stay.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I booked a room with my 5 years old daughter and was given a single bed we had to share , when we asked for a bigger bed room, was proposed to pay 30€ extra. The hotel advertises free stay for children until 6, and it was a first time ever I was actually given a single bed for that price. The hotel is old, rooms are small and lacking air, the staff isn’t welcoming or friendly (apart from one girl , working halftime), we didn’t want to stay even extra minute longer than needed. Breakfast room is tiny, it’s hard to move around, even though we had to arrange the exact time when we would have our breakfast (again, with a small child, that’s not relaxing at all, to predict when you wake up and be ready for food).

    Good location, right by the main train station and near all the tourist attractions. Good variety of food for breakfast.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    7.0
    A good place to stay for a night or two not far from the Cologne Cathedral.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    I had a room on the 4th (last floor) - balcony is shared with the next room. As there are no AC, people tend to have windows open and you may hear each other if talk aloud.

    Very close to the cathedral, but not right next to it, so the neighborhood is very quiet at night. Main tourist spots are in walking distance or accessible by transport.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    Enjoyable stay on a lovely City
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was quite small and there was no kettle or facilities to make a hot drink.

    Location was just a short walk from the station and main attractions in Cologne.

    Stayed in July 2024

  • Reviewed: 26 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Parking available at extra pay which was never mentioned! Not a nice thing

    Clean

    Stayed in July 2024

  • Reviewed: 24 July 2024

    6.0
    Uncomfortable stay due to noise and heat. A shame as room was nice.
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning, ground floor room next to reception, kitchen and lift, therefore very noisy throughout the night

    Very good receptionist

    Stayed in June 2024

  • Reviewed: 15 July 2024

    8.0
    In general the hotel is quite comfortable to stay.
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights

    The hotel location is a little away from the main train station.

    The hotel staff are very kind and very service minded, hotel surrounding is quiet and peaceful.

    Stayed in June 2024

  • Reviewed: 3 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Beds

    Was kinda ok good location

    Stayed in June 2024

  • Reviewed: 29 June 2024

    7.0
    It was ok but not great
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Too small and expensive.

    Best location in Köln.

    Stayed in June 2024

  • Reviewed: 25 June 2024

    8.0
    Good value hotel close to the main train station and city centre.
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    There was a property across the street from the hotel where construction work is being carried out at the moment. Obviously the hotel doesn't have control over this. The work started at about 7am the morning that I was there (a Friday). Maybe check with the hotel before booking if the loud construction noise is still going on, and if they work on the site at weekends. Because apart from the construction noise from across the street, everything else about the hotel was great.

    I had to book this hotel at short notice after my previous accommodation cancelled my stay at short notice. The hotel offered a good value at short notice, given that it came during Euro 2024. I didn't have the buffet breakfast, but it looked quite nice. The bed was very comfortable, and although there wasn't much room between the end of the bed and the wall in my room, the room had everything needed.

    Stayed in June 2024

  • Reviewed: 25 June 2024

    7.0
    Good option for central sightseeing. Excellent breakfast buffet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast buffet. Good location so could walk to many places in the centre. Room small but clean.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    Great place for tourism.
    • Business trip
    • Group
    • Economy Double Room
    • Stayed 1 night

    Maybe price could be more affordable.

    Very close to Dom, the place had parking place, the staff was very helpful and well speaking English. Excellent breakfast, very various and delicious. Quite area, clean room.

    Stayed in May 2024

  • Reviewed: 19 June 2024

    8.0
    It was very nice
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    The room was small but very clean

    The breakfast was amazing

    Stayed in June 2024

  • Reviewed: 9 June 2024

    7.0
    Good location, simple but nice room
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    For me the bed was quite uncomfortable.

    Location is perfect for the central station, city center with shopping streets and the cathedral. The room was basic but nice and everything was clean. The staff was very friendly. There was some free fruit at reception that one could take.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    All room amenities are basic. But price tell what you should expect. Elderly Staff (father) maybe a bit cool, but his sons (younger men were nice.

    As Koln room rate is not cheap as a tourist city in general, pay US13 more and you can get a single room with private bath instead of dormitory bed of hostel. Really can’t complain for it. It’s quite worth for solo traveler. Room is a bit old in facilities but clean in basic, quite similar to student dorm (in terms of single room). Location is good just one metro stop to Dom. (Can even by foot for 15-20 minutes). Have supermarket within 5 minutes on foot.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    6.0
    Adequate.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The hotel and room itself were really basic. It's fine if you just need a place to lay your head for a night but you wouldn't want to spend much time there.

    The breakfast here was surprisingly good! Plenty to choose from and all delicious.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms in need of update. But clean

    Breakfast was amazing.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 6 nights
    • Submitted via mobile

    There was a Booking platform glitch (maybe?) ... Upon booking, I thought I made sure booking a room with breakfast included in the price (this is always my policy... I want to be sure I start the day with a good and nice breakfast). I usually check before paying that the final amount included breakfast... Upon our arrival, we were asked to pay the breakfast again (quite the unexpected expense for 2 persons, for almost a week) and we did not received yet our bill or explanations for the situation (the last day we tried to speak on several occasions with the manager, but there was nobody around...).

    Stayed in February 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The furniture is a bit old and used.

    An excellent breakfast with a lot of vegetables and fruit options, the presentation of food was amazing, it exceeded our expectations. Clean sheets and towels, very comfortable bed. Good value for the money. They were very kind and offered us a place to store our bicycles.

    Stayed in April 2024

Showing 1 – 25

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