Room was massive and could sleep 5 not just the 2 of us. Slightly difficult to find and limited parking close to Hotel which is on a steep slope. Staff exceptional and evening meal good value. Breakfast was o k but a bit sparse compared to other hotels we had stayed. Good value for money and guests enjoy a discount for the Falls and other attractions.

Stayed in May 2023

If I had to complain about something, the hot water would go out in the shower when anyone flushed in the hotel (I am guessing this is why).

The rooms were very spacious and the location was great!

Stayed in May 2023

This hotel is absolutely fantastic! You are 7 minutes walking from the centre of Triberg and the views over the valley are beautiful. We booked an apartment and it exceeded our expectations, the spaces are big, everything is super clean and it looks like new. We even had both a shower and a bathtub! It was great to have the kids sleep in their own room :). The balcony overlooking the hills was the cherry on the cake. The breakfast was delicious, great variety and everything really fresh and local. The staff was very nice and kids friendly. Our kids loved the pool, really nice add on to an already amazing place. We are already booking our next holiday in this hotel! 😀

Stayed in May 2023

The beds were not the most comfortable but we're used to memory foam and people who like harder beds will be absolutely fine.

Room: Incredibly spacious with a balcony overlooking the valley. The style is dated and you can see there were minor upgrades, the hotel probably saw better days in the past but honestly the space and the balcony were great. They also had a kettle, which is these days worth writing about. The room did get quite warm, could be stifling in summer as I did not see any air conditioning but perfect for cooler days. Staff: The reception and the breakfast staff were really nice and friendly, explained everything to us. Parking: Ample parking in front of the hotel and on the sides. Garage is available for 5 Euros Breakfast: It was really one of the best breakfasts we had in our road trip across Switzerland and Germany. The croissants were flaky, jam fresh, cheese perfect. We really enjoyed it and it was not expensive at only 10 Euros. Elevator was available for our rooms, for some rooms, you still needed to walk a short flight of stairs - we requested one that had direct access as my folks have mobility issues. Pool and Sauna were open but we did not use it. They also give you a guest card with free public transport access and other local attractions.

Stayed in May 2023

I was travelling by rail so it was a very steep and long hill to go up with your luggage (no buses go up here) - but if wasn’t at the top you wouldn’t get the views so not really anything to do with the hotel.

Fantastic hotel with a wonderful balcony view. Room was spacious, clean and well equipped with the basics. Lots of cute personal touches like the pretty driveway with a combination of BW Plus standards. Waterfall is just down the bottom of the hill and you can hear it flow and see the steam rising from it through the trees from your balcony. if you’re staying in this town 100% book this hotel!

Stayed in May 2023

Sauna + pool times okay but not perfect for early risers.

Amazing spacious room! Great breakfast.

Stayed in April 2023

Everything

Stayed in April 2023

nothing!

very spacious room, beds are comfortable, great breakfast, excellent service

Stayed in April 2023

Had to change plans because of the rail strikes and the staff were really helpful. Great meal in the restaurant.

Stayed in April 2023

the only issue we had was that no one was at the check-in desk upon arrival. we rang bell a few times before having to call the hotel.

we loved that breakfast was included. Upon check-in we also realized we received Gastecards to use at local attractions. Saved us some money

Stayed in April 2023

The rooms and bathrooms are well built and kept. The balcony is also good and you can hear the birds chirping and waterfall. The breakfast is also nice and well arranged.

Stayed in April 2023

It is quite a bit of a hike up the hill to get to the property especially if you are coming from the train station with your luggage

a very quiet location perched on top of a hill for fantastic morning views over the town of Triberg. Modern bathroom!

Stayed in April 2023

Nothing

We arrived later than planned. Car parking was easy and we had a spot in front of the hotel. They provided us with a very good dinner despite it being close to finishing up in the restaurant, the meal was piping hot and delicious. Very helpful staff. The room was very good with a balcony and our teenage daughter appreciated the little separate bed area with the sliding door for privacy just for her. Great family room. Excellent breakfast .

Stayed in April 2023

Spacious rooms and friendly staff. plenty of safe street parking.

Stayed in April 2023

they haven’t brought back their massage/spa option due to Covid.

the staff was helpful, knew perfect English, and accommodating.

Stayed in March 2023

Nothing.

The breakfast was ok. Parking was cheap and the views were beautiful.

Stayed in March 2023

Nothing

Breakfast was ok. The view from the balcony was beautiful. Parking was super easy and cheap.

Stayed in March 2023

They did not allow pet in the dining so it was a bit hazle for us to have dinner since we could not have it together in the dining area. And food is quite expensive and breakfast is not included with tariff which makes it expensive.

Good ambience and service, food is tasty and dining Staffs are good.

Stayed in February 2023

walking up the hills with a buggy!

lovely room, loved the play area for kids. breakfast was quite basic but overall nice stay

Stayed in January 2023

The Balcony was not clean, it was ok, beaus was winter and cold outside, so we did not used it, but even if you just went outside for a bit, you would habe been bringing with you the dirt inside. Unfortunately due savings the swimming pool was closed.

The room was big and with a beautiful view to the mountains. The staff was really helpful and resolved small problems very fast. The breakfast was very good and with a lot of variety. They even had gluten free products.

Stayed in February 2023

The pool was closed, which was the main reason for choosing this hotel

The hotel was clean and comfortable. The play areas for my daughter were wonderful

Stayed in January 2023

Location was perfect for the area. Staff was great. Breakfast was big and plentiful.

Stayed in January 2023

We liked everything. Ten out of ten, would recommend

Stayed in January 2023

communal areas of the hotel need updating but good value for money.

Great rooms. Friendly staff.

Stayed in January 2023

nothing negative to say

Nice view of the town and the Black Forest, the staff was super friendly. Parking was available in the garage with a security gate. Rooms were big with heated bathroom floors.

Stayed in December 2022