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Reviews of Best Western Plus Schwarzwald Residenz This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Bürgermeister-De-Pellegrini-Strasse 20, 78098 Triberg, Germany

#1 of 5 hotels in Triberg

Guests' Choice

Review score

Based on 307 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.9

100% verified reviews

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Showing 1 – 25

  • Reviewed: 22 September 2024

    10
    Worth it! Manuela, George, Bartender, staff were absolutely amazing! All so kind & attentive!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is not included in the price. Which I thought during check in they said dinner was available but with a charge and breakfast included. We had breakfast not knowing it was not included till check out. In the original confirmation It did explain the prices. I misunderstood the staff at checkin. If had known, I think I would have slept in longer in the comfortable beds. Nonetheless, food and services is above exceptional!

    The hotel is gorgeous! Worth your time and money! We had a balcony room overlooking the town. The evening view was absolutely romantic and the morning view beautiful! Everyone deserves an experience like this! The price was worth it and not too expensive. They have a gym, sauna, pool on site. The room was beautiful and beds comfortable! Breakfast was delicious. If you want to take a look at the town, you can sit outside where they have tables. You can even eat and have drinks outside too. Parking in the garage is an additional fee. Parking in the street in front of hotel is an option. Which many do but space is limited. This town is worth stopping by! People are friendly and speak many different languages, a little bit of English is one of them.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    As nice and comfortable as it gets in the town center.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    A little bit expensive, given that it is a slightly dated hotel.

    Very near all the attractions. Good breakfast. Large comfortable room. Bruno, the dog at reception, is adorable 🥰.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    9.0
    Great hotel with an incredible view.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location is beautiful

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Ir was a nice stay
    • Leisure trip
    • Family with young children
    • Apartment King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    A bit expensive

    Very friendly staff, good food

    Stayed in September 2024

  • Reviewed: 26 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant is pretty overpriced for the area and food quality. The places in town were lovely. Lots of cigarette smoke blowing in from the main entrance even on the 3 floor

    Location. Balcony, pool was clean and warm. Play area for kids. Very spacious rooms with nice set up. Great showers!

    Stayed in July 2024

  • Reviewed: 12 August 2024

    10
    Managers went out of their way to help us keep our son’s medication cold.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast. Hotel managers are exceptional!

    Stayed in August 2024

  • Reviewed: 8 August 2024

    9.0
    Wonderful family stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Sauna wasn’t open. Wish the room had a refrigerator.

    Great family stay. Wonderful accommodations, good breakfast and friendly staff. It’s a short walk to the town. We were tired so tried the restaurant, we didn’t have great expectations but thought dinner was great. We walked to the waterfall from the hotel, beautiful walk and would highly recommend. My son loves the pool and game room.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    9.0
    Wonderfully relaxing stay just a bit removed from the main tourist strip of Triberg but accessible to everything by walk
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No mini fridge

    Clean and comfortable, the location within walking to Toben, the view, the balconies

    Stayed in August 2024

  • Reviewed: 3 August 2024

    7.0
    Good stay good location good food!
    • Leisure trip
    • Family with young children
    • Apartment King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nice location, had evening meal which was good and breakfast was varied. Unfortunately wasn't able to use pool due to technical problems my son was gutted and this wasn't explained to us upon check in. Had Street parking which was limited.

    Stayed in August 2024

  • Reviewed: 30 July 2024

    9.0
    Beautiful views and spacious family room
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Hot water from sink tap was scalding hot - needs a warning label at least. A fridge would be great addition to the room

    Great sized room, with child's bed in its own alcove behind sliding door. Lovely view from balcony Great facilities for families - pool, little playground outside and indoor playroom Lovely restaurant

    Stayed in July 2024

  • Reviewed: 9 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable beds, spacious rooms, very nice pool, good breakfast

    Stayed in July 2024

  • Reviewed: 7 July 2024

    9.0
    good experience with this hotel.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    although there is a lift, we still need to take the staircase for half floor.

    Love the balcony of the hotel. It has a nice view of the surroundings. Peaceful, and can hear the birds chirping with church bells occasionally rings.

    Stayed in June 2024

  • Reviewed: 6 July 2024

    7.0
    Good hotel but not located in town which is really more important.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the hotel is located outside of town and it’s a super cool town. I’d prefer to stay in town even if the hotel isn’t as nice.

    The property had all the necessary facilities, the included breakfast was good and the staff was friendly.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    9.0
    Excellent hotel
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 20 nights
    • Submitted via mobile

    I could have done with a small fridge in the room. I only had net curtains and two small curtains on one window sometimes felt I didn't have much privacy at night when I"d got the light on.

    Very nice spacious room in Triberg. Very close to the waterfall and many different hikes. Literally 5 minutes away. Nice views from the balcony. Nice Restaurant. Very clean and well run hotel. Comfy bed.

    Stayed in July 2024

  • Reviewed: 20 June 2024

    10
    I couldn’t have asked for a better hotel absolutely amazing and the staff were wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows were a little hard for me and the shower head leaked absolutely minor fault

    Excellent property lovely food and even more lovely and friendly staff (We will be back)

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Great set up!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the people above us were very noisy and we could hear everything across their floor.

    The room was so spacious and such a wonderful set up with two rooms for us to spread out.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    10
    Great place for a vacation
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff was friendly, location just a beautiful place

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Wonderful stay!
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights

    I am from Texas, thus used to A/C and keeping the windows closed. Without A/C, we left the door slightly open.

    This hotel is wonderful. The view is beautiful and the room was very nice. The staff was excellent!!! Very helpful in every way! I would definitely recommend this hotel.

    Stayed in May 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice breakfast, only minutes away from town centre. Friendly staff. Perfect stay.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No issues

    Location and the staff was great

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    A great place to stay in town
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff were very friendly and helpful

    Stayed in March 2024

  • Reviewed: 10 February 2024

    10
    Wonderful, relaxing stay
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was spacious and modern, and the location was fantastic. Staff was very friendly too.

    Stayed in February 2024

  • Reviewed: 13 January 2024

    10
    Exceptional
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect. I would go back

    Stayed in January 2024

  • Reviewed: 27 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very spacious and comfortable rooms

    Stayed in December 2023

Showing 1 – 25

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