Ort 11, 94032 Passau, Germany
#1 of 29 hotels in Passau
Guests' ChoiceBased on 46 hotel reviews
9.5Cleanliness
9.7
Comfort
9.6
Location
9.9
Facilities
9.4
Staff
9.8
Value for money
9.1
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 28 September 2024
Kathleen
United StatesBeautiful location, lovely views. Friendly staff and good bike parking.
Stayed in September 2024
Reviewed: 22 September 2024
David
United StatesNothing, All was good.
Location, views, bike storage, location
Stayed in September 2024
Reviewed: 22 September 2024
Elvira
AustriaI loved the tasteful merge of old and historic and the modern and comfortable. The south terrasse along the river Inn is open to all guests 24/7 is a wonderful place to relax. Breakfast was superb. This combined with the Bavarian hospitality made my stay a unique experience.
Stayed in September 2024
Reviewed: 17 September 2024
Gary
United StatesAn enchanting, fairytale Schloss. Absolutely fantastic Hotel!!! Everything about Schloss Ort is amazing. The location is beautiful with stunning views of the river and surrounding area. The entire hotel is very clean and tastefully decorated. The beds and rooms are very comfortable. Breakfast on the terrace is a dream. The food is delicious and the ambiance is tranquil and serene. But, the best thing about Schloss Ort, and what truly makes it exceptional is the owner and staff. From the moment you walk in, the owner, Alexandra, and her assistant, Eva, make you feel like family coming home. The entire staff at Schloss Ort makes every effort to insure you feel welcome and your stay is a stress free delight. We will only stay at Schloss Ort when we travel to Passau. In fact, we arrange our travel dates depending on when Schloss Ort has availability and we can stay there. Don’t miss the chance to experience Schloss Ort!!!
Stayed in September 2024
Reviewed: 16 September 2024
Kathleen
United StatesThe location is beautiful and unique, along with the castle and staff. The warm welcome , beautiful room , spectacular views and breakfast were outstanding! Hoping to come back in the future! You need to stay here and enjoy the beauty!
Stayed in September 2024
Reviewed: 9 September 2024
Laurie
United StatesNothing
Lovely hotel with an awesome staff! Right on the river and right next to the park. Very walkable to the attractions and restaurants. They even shipped the medicine I forgot to our next hotel in another country. Extremely helpful!
Stayed in September 2024
Reviewed: 6 September 2024
Nancy
NetherlandsFriendlyness of staff Breakfast
Stayed in August 2024
Reviewed: 3 September 2024
Scott
AustriaEarly check out (11am).
Super friendly hosts who took care of everyone, a superb location. Views from all sides!
Stayed in September 2024
Reviewed: 2 September 2024
Steve
United StatesBeautiful hotel located in old town. Walking distance to everything. Hostess and staff were excellent. Thank you Alexandra!
Stayed in September 2024
Reviewed: 31 August 2024
Gabriela
United KingdomNothing wish we could've stayed longer
We loved the location The room was amazing, very spacious and with a very comfy bed The view from the room is stunning! We loved that the hotel is dog friendly Staff were super friendly and nice. We were recommended things to do and places to eat. Parking
Stayed in August 2024
Reviewed: 20 August 2024
Marita
NetherlandsGreat service, location, room and breakfast
Stayed in August 2024
Reviewed: 19 August 2024
Juraj
LuxembourgEntry doors should have seals to dampen the sound of closing them.
Location, the view from the room and terrace.
Stayed in August 2024
Reviewed: 16 August 2024
Uwe
SwitzerlandIncredible location with unobstructed view onto the river Inn and surrounding.beautiful landscape. An oasis of tranquility, healthy and rich breakfast, extremely friendly staff, have to come back soon.
Stayed in August 2024
Reviewed: 13 August 2024
Carol
United KingdomAll good
Great location overlooking the river Inn Excellent breakfast on an outdoor terrace Very efficient, helpful and friendly staff Our late arrival was no problem.
Stayed in August 2024
Reviewed: 11 August 2024
Rhona
SpainLeaving
The decor, the size of the room, the view, the service, and the helpfulness of the staff.
Stayed in August 2024
Reviewed: 11 August 2024
Paul
Romaniaeverything was excellent
Very nice hotel, staff was frendly. We had an amazing breakfast by the Danube. We were upgraded for free to a suite.Thank you.
Stayed in August 2024
Reviewed: 4 August 2024
Dirk
GermanyNothing
Excellence place in Passau and very friendly staff
Stayed in August 2024
Reviewed: 2 August 2024
Julia
AustraliaSuper friendly team, we were in a rush to get out so we didn’t have time to enjoy the breakfast but we were offered a free coffee anyway. Parking also available which is amazing at this location. Short walk into town and restaurants.
Stayed in July 2024
Reviewed: 1 August 2024
Gwen
United KingdomAbsolutely gorgeous location, the view from our room was stunning. Very good breakfast on the terrace overlooking the Inn river, couldn’t be better. Very comfortable bed. There was even parking right next to the hotel, something I never expected in Passau old Town!
Stayed in July 2024
Reviewed: 28 July 2024
Maggie_k
SwitzerlandThe narrow streets for acceding to the parking of the hotel may be not suitable for a big car...
the exceptional view on the river (Inn), the size of the room, the breakfast and the kindness of the staff.
Stayed in July 2024
Reviewed: 19 July 2024
Lubor
Czech RepublicNo complaints at all
Absolutely unique place, Hotel: everything clean, nice equipment including details. The staff was extraordinarily kind: called me suggesting parking, then waiting in front of the hotel to help us to park the car, kind staff in the breakfast room as well.
Stayed in July 2024
Reviewed: 2 July 2024
Nemanja
SerbiaExceptionally clean hotel, historical building that smells like new. Would and will come back. Parking is available, which is also a big plus considering the location.
Stayed in July 2024
Reviewed: 2 July 2024
Racinskiene
Lithuaniabeds, breakfast
location, room ok, breakfast poor
Stayed in July 2024
Reviewed: 18 June 2024
Pam
United KingdomWifi was not brilliant
Excellent location, lovely hotel and staff.
Stayed in June 2024
Showing 1 – 25
Beijing, China
Bergisch Gladbach, Germany
Gyeongju, South Korea
Elechas, Spain
Vitez, Bosnia-Herzegovina
Cumbuco, Brazil
Milan, Italy
Florence, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content