Staff were very helpful. They advised us where to eat in the old town of Hammerberg which is a 5 minute walk from the hotel via the churchyard. Everything in the hotel was spotlessly clean and beds were very comfortable with crisp white bedding. Breakfast was exceptional. So much choice and the care and attention given to the presentation was amazing. We stayed here 1 night on our way home.

Stayed in August 2024

No dislikes

The hotel was ideal for my stopover. Motorcycle parking was available at the front of the hotel.

Stayed in July 2024

Parking, even free and available but on the hill, a bit challenging to park there

Nice and quiet location

Stayed in December 2023

Better go there by a car, not to walk, because you need to climb up a sharp slop.

Good staffs. Good breakfast. Wonderful surroundings.

Stayed in May 2023

No tea or coffee in room

lovely staff. Very clean room. lots of space . nice sauna . comfy bed.

Stayed in February 2023

what we didnit know was that Stolberg has been flooded in a tragic way so that what should be a shopping centre street is now a ghost town ( disaster in 2020/21 ) with finance support by EU in full renovation Of course this has nothing to do with the quality and location of the hotel and the historic beauty of Stolberg Burg and churches .

choice, quality , freshness of breakfast buffet kindness, hospitaly and wish to assist by hotel management/reception

Stayed in December 2022

Nil

Lovely facilities, breakfast and location

Stayed in October 2022

Staff very professional and friendly. Good breakfast. Fascinating little town with loads of history. Nice to have the balcony to sit and enjoy the sun. Good parking. It’s good to be a fan of Romantik hotels - without their book/ website I would never have found this place. I have never been disappointed with a Romantik hotel. All have really good standards.

Stayed in August 2022

There was no aircon which didnt bother us but for some people this could be an issue.

Fabulous location very quiet and beautiful garden. Super comfy beds and a great selection for breakfast. Also a mention to the staff who were great.

Stayed in July 2022

There was no air conditioning in the room and it was extremely warm. Apart from that everything was wonderful

Stayed in July 2022

This was not a big deal, but I would have appreciated air conditioning. It was fresh during the night, but we had to make the decision of leaving the window open but letting the light coming in early, or closing the wooden blinds and having a warmer room.

The hotel environment is quiet and relaxing, you can listen to the birds and enjoy the vegetation around the room. The staff was very nice. The breakfast was very good too. Great value for the price. I would definitely stay again in this place.

Stayed in June 2022

Could do with some new furniture here and there

Good breakfast and very polite and pleasant breakfast staff. Location is on 5 min walking distance of the old historic town

Stayed in May 2022

No hotel restaurant, though there are good places to eat in the vicinity.

The hotel looked better in reality than in the photos! Lovely room with its own terrace. Wifi worked well. Ample parking in the street outside. I particularly liked the ample breakfast. Very helpful staff who could speak English. The old town is just down the road from the hotel and the old fort is worth a visit.

Stayed in April 2022

Well 4* hotel and no minibar? and room was a bit "gloomy" into the garden in shadow, and really cold room, despite it was heating working, but the valve was closed (not very accessible)

very good breakfast, good food for late evening snack...and it is clean

Stayed in October 2021

Rather difficult to find, up a narrow & steep lane.

An oasis of tranquillity in a busy industrial area - peaceful & surrounded by a lovely garden. Very helpful and friendly staff. Excellent breakfast. Plenty of parking.

Stayed in September 2024

Nothing

Great and tasty breakfast, awesome location, friendly staff,parking in front of the hotel directly,great value for money.

Stayed in May 2024

A bit worn down in general. My room was hot and humid, the air was really heavy. TV and Wifi not at 2023 standards and not suitable for work.

Staff was very friendly. Breakfast nice

Stayed in September 2023

The area to store the bikes was in a side passage. It was secure behind a locked gate and covered with a perspex roof, but very narrow and not many bikes fit there. In total there were 3 bikes there and that was about that could fit there.

The hotel staff were great. We were on a bike tour and I left two locks behind me. They posted them to my home address.

Stayed in August 2023

The location of the hotel is perfect, on a small hill, surrounded by greenery, the staff is very kind, the room is clean and bright, minibar available, the delicious breakfast can be served inside or outside, in the hotel's garden which is very cozy.

Stayed in May 2023

Nothing

Great location for all my needs (museums, historical sites). Staff friendly and very helpful. Room was clean, quiet, strong Wi-Fi signal and TV had abundant channels. Breakfast was delicious and filling. Hotel provided a secure space to keep my bike. I highly recommend Romantik Parkhotel.

Stayed in September 2022

The room decor was tired and dated. The hotel was expensive for what it was. To make matters worse, there seemed to be an attitude of everything costing extra. For example, there was a bottle of mineral water and 2 glasses in the room, which looked good until we spotted the accompanying notice saying the cost was 3 Euros. Either provide the mineral water free or don't put it in the room at all. Reception staff gave the impression they didn't care. When booking in, we were told about using our key to get in after the front door shut, which in itself is perfectly normal. I then asked what time the door shut, which was answered by a shrug of the shoulders, which isn't very helpful. When checking out, the receptionist was more interested in whether we had had anything from the minibar than whether we had had a pleasant stay. The reception was also unattended at times which is offputting. The only opening window was the door on to the balcony, which wasn't great - you either had to have the door open or sleep with no ventilation. The hotel restaurant wasn't open for dinner. It was very difficult to find anywhere to eat in town - there are basically only 2 restaurants. One was fully booked, the other squeezed us in. There is nothing to do in Stolberg. This is not the hotel's fault, the town (as we found out) was flooded a year or two ago and was completely devastated. So nothing is open. As noted above, this made it very difficult to get anything to eat.

Plenty of parking (albeit on a slope). Breakfast was good. Genuinely near to town, although steep uphill walk back so you need to be fit.

Stayed in October 2022

The parking was limited for larger vehicles and on a very steep slope.

Stayed in August 2022

Quiet lovely place. Comfortable bed, bathroom. There is everything for a comfortable stay. I will gladly come here again!

Stayed in July 2022

Very kind staff, amazing breakfast and sauna very comfortable.

Stayed in June 2022