nothing

hotel is in an amazing location. staff extraordinary..special mention to Evica who made our stay extra special with her beautiful smile 😊 and always going over and above. all the staff were amazing..but Evica was extra special.

Stayed in October 2024

The heating system was not working.

The rooms are spacious and nice. The location is good - on the river. The stuff is helpful and very kind.

Stayed in October 2024

One of the best hotels we have visited compared with the price. Nice staff. No-one mentioned no-one forgotten. Will absolutely return as soon as possible.

Stayed in September 2024

Lighting control could be better

Great staff

Stayed in September 2024

Still some maintenance after recent flood of Danuve River. No doubt will get on top of this matter. Small number of stairs from street level to reception were a challenge to us but received some assistance

Location and friendly staff. Great breakfast Comfortable room.

Stayed in August 2024

Fantastic location right at the Danube bank and just a stone's throw from the city centre. Pleasant and friendly staff.

Stayed in August 2024

Breakfast was okay. Typically German with lots of sausage, meat, cheese and bread. Not much fruit. The location was beautiful. Although it is in old town, so the highest part of town, the hotel was on the river so you could walk along the flat of the river to get to the other parts of town.

Stayed in August 2024

Nothing

Everything

Stayed in July 2024

It would have been nice to have a view of the river,

Place was close to perfect

Stayed in May 2024

Front of Bathroom washbasin/sink was dirty

Good location and breakfast

Stayed in April 2024

Nothing

Great service Good location Very nice room Excellent breakfast

Stayed in April 2024

No luggage rack. No USB ports - zero! Bring your EU adapters!

Everything functioned.well - adequate lighting, good AC, rain shower that works, more than one chair, safety door lock, firm mattress, feather pillows, good linens and love the twin comforters on king.bed, blackout drapes, adequate closet storage area. Closeby dining. Walkable to old town. Excellent breakfast - mostly comtinental with good breads/rolls and ooohh the jams! Plus excellent quality.cold.neats along with baked eggs and.hot sausages, great yogurt variety.

Stayed in April 2024

The spa area is beautiful. Good breakfast too.

Stayed in March 2024

The place needs to change the pillows. Looks like they have been there for ages. What a shame, the rest was perfect.

Great breakfast. Comfortable room with nice bathroom. Mattress very good.

Stayed in March 2024

Very comfortable rooms and an excellent location

Stayed in February 2024

We had a short but wonderful stay! The entire staff was so kind: online, at checkin, the cleaning staff and at breakfast! They kindly accommodated our dog, prepared him bowls and a dog bed and even a little gift! So thoughtful! The location is amazing with a great view of the Danube. I hope I get to come back here again soon

Stayed in January 2024

N/A

great location!

Stayed in December 2023

Amazing location

Stayed in November 2023

If we had to think of something: the bathroom is on the small side (though still very comfortable) and parking was a bit further from the hotel (really not too far so this should not be an issue). All the positives come at a cost, but in the times of inflation it is increasingly difficult to find good value anywhere. We would come again if we can afford it.

We enjoyed breakfast with good choice of local and home-made products and we appreciated easy communication and friendly reception by the staff. The room was good size, well kept and comfortable, with modern facilities in the bathroom and a well stocked minibar. Easy reachable location near the city center and views over the Donau are a plus. Cozy sitting room near the reception was very inviting and the hotel bar, though not big in choice, looked interesting.

Stayed in November 2023

Smokers outside on the patio at breakfast time next to the door which opened on to the dining room - smoke came into the room while we were eating.

Staff were friendly and helpful and spoke very good English; our room was immaculate with stylish contemporary furniture and a clean and modern bathroom. Breakfast was excellent and the location just across from the river and close to everything in Passau made it perfect for our short stay.

Stayed in August 2023

The air conditioning was right above the bed and blew on us at night. We could have used another hook in the bathroom.

Lara was wonderful. She put us in a lovely spa room and it was great. The Breakfast was plentiful with lots of offerings. The waitress was very attentive.

Stayed in September 2023

Should have booked a room with full river view!

Location and very helpful staff. Desktop computer available for guests - haven’t seen this often in Europe.

Stayed in September 2023

Parking cost of 20 euro per night the highest we paid in our trip across Bavaria

Great location and very comfortable hotel with good staffing

Stayed in September 2023

Nothing

Super location. Couldn't be better. Good working ac, needed during stay in hot summer. Nice clean room. Very good breakfast. Excellent staff 👏, ready to assist with any need.

Stayed in August 2023