The pillows were not too comfortable, but I should’ve asked for more. The room was small and located next to the inner terraces

Nice sorrounding, great breakfast and relaxt swimming area. Friendly staff and a good bar. Nicely located next to the high way so well positioned for a night stay.

Stayed in August 2024

Price was a bit higher than I would have liked.

Nice clean hotel in convenient location.

Stayed in June 2024

Opening hours of spa outrageous for a spa hotel (only 10am?)

Stunning nature around the Schloss, professional staff, great pool and amazing breakfast.

Stayed in June 2024

Wine bar is not very nice and breakfast with old croissants.

Location

Stayed in April 2024

The room was very limited, with only a small window.

Great pool, nice property and good breakfast.

Stayed in October 2023

Nothing, it was all lovely. There's not much else here, so it's a good place to properly relax.

Loved the pool and the breakfasts. If we came back would book one of the rooms opening out on to the pool. Friendly staff, great service, clean and comfortable rooms. Lovely peaceful location.

Stayed in August 2023

The staff were excellent - friendly, welcoming and helpful.. The food too was great.

Stayed in September 2023

The dinner portion at the restaurant could have been larger for the price paid. But the flavor was great, so this is just a small personal critique.

The single room was comfortable. The Sauna was also nice after using the Fitness room. The dinner tasted amazing and the serving staff were all very friendly.

Stayed in August 2023

Naming the place a castle is taking the mouth too full. It is a hotel. Missed the hangers for towels to dry in the bath room. The village is boring, nothing to see.

Very nice breakfast and sitting area outside. Nice clean room with very clean bathroom. Worth the money!

Stayed in July 2023

lovely location

Stayed in April 2023

There were no facilities to make tea or coffee which for us is a real drawback and we would have liked a proper chair. The shower room was separate from the toilet with the basin in-between in the main bedroom - this felt a little clumsy.

The room was small but attractive. There was only a semi-comfy 'bench-sofa' to seat one person but another upright chair. Although we overlooked the road, the room was quiet. We found the car- charging facility excellent. Excellent breakfast in a comfortable space.

Stayed in January 2023

Beds where a bit soft

Very nice staff, very clean hotel, free parking close to the hotel, charging station for e-cars on the parking

Stayed in October 2022

Breakfast could be better. An hour before end there was almost nothing to eat, only bread, a few meals and coffee.

The staff was very friendly and helpful. The location is good and easy to find. Pretty big public parking with a lot of space even on the weekend.

Stayed in September 2022

It is a bit further outside Freiburg than we realised but a day by the pool made up for that!

A very pleasant large room overlooking the pool. We ate in the Cross Over restaurant which had very good food and friendly staff. Breakfast was also good.

Stayed in September 2022

Good choice, nice location.

Stayed in July 2022

The room looks a bit "clinical". It's clean, but could be a little more cosy.

I liked the concept of the hotel - an old castle, two restaurants and a bar, friendly staff, quiet location.

Stayed in June 2022

Sadly I booked a single room which was absolutely tiny and I must admit very claustrophobic. Furthermore like being in a cruise ship cabin . just took The age of an otherwise perfect stay

Beautiful location spotlessly clean and very friendly staff. I also find the breakfast here is one of the best I’ve ever had, it’s always a shame we don’t have long enough to enjoy it slowly

Stayed in June 2022

Atmosphere 24h check in - pool and sauna facilities- excellent breakfast until 1030 and checkout is also comfortably late at 12!

Stayed in September 2024

Beautiful location and superb design, cleanliness and service. Top quality restaurant.

Stayed in July 2024

No tea or coffee in the room.

Excellent staff, customer service, food bed, room ' - - everything superb.

Stayed in June 2024

The rooms are very basic with a tiny little window. No toiletries provided except shower jel. Breakfast is OK.

The spa facilities ( pool and sauna) are good. The gym is basic.

Stayed in April 2024

I had booked a twin bed room, we were given a room with a double bed - I was sharing the room with my 15 yr old granddaughter! The male reception clerk was very arrogant and said firstly I was given a room that I had ordered and that the beds forming the double bed could eventually be separated - it was not done and I therefore had to ask the cleaning staff to do it, which they did with single sheets and moving the beds. I wasted time and energy as I didn't receive what I had ordered on arrival as it was clearly not a twin bed room. There were no net curtains on the windows on the whole side of the floor where our room was situated, only on the opposite side of pool area, so the heavy curtains had to be drawn for privacy as you could see people in their rooms from the pool! The channels available on the t.v. were all German speaking, I did not find English, French or Italian channels. There were no brochures or plan of the city map of Freiburg on what to see in town or in the area.

The pool was nice and warm, the breakfast was copious and the staff very pleasant as were the staff in the bar area.

Stayed in October 2023

Excellent staff, breakfast and atmosphere

Stayed in August 2023

I have stayed in this hotel multiple times every year in the last decade, I travel alone, so book a single room. It would be nice just once in a blue moon to be recognised as a frequent guest and might be bumped into a nicer room last night. The hotel was very very quiet but as always single room allocated, that’s all I pay for so I’m not moaning, but I have racked up a fair few visits over the years

I love this hotel, I travel between England and Italy and have stayed here many times in the last 10 years. It never disappoints, the staff are always lovely. Everything is meticulously, clean- a great breakfast and a fantastic spa. I will return again before much longer

Stayed in April 2023