18 Heinrich-von-Stephan-Straße, 68161 Mannheim, Germany
#15 of 48 hotels in Mannheim
Guests' ChoiceBased on 191 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.5
Facilities
8.6
Staff
8.8
Value for money
8.7
Free WiFi
8.3
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End of dialog contentReviewed: 20 September 2024
David
GermanyPerhaps extra towel and blanket. It was a double room although used by one person (tax accordingly changed i must say)
Convenient location and quite goodly insulated room although facing the train tracks.
Stayed in September 2024
Reviewed: 8 September 2024
Thomas
AustraliaNothing really
Breakfast was more than adequate
Stayed in September 2024
Reviewed: 7 September 2024
Sami
JordanBreakfast could have more vegan or halal options. Soap and shower gel in room was empty.
Great hotel - staff very friendly and helpful especially Mr. Kinan. The rooms very airy, clean and great air conditioning. Beds and pillows great comfort.
Stayed in September 2024
Reviewed: 6 September 2024
Harald
PolandI arrived on Sunday, but my room was not cleaned on Monday or Tuesday, only on Wednesday, after which I was only staying 1 more night checking out on Thursday. To me, this seemed a bit pointless, as it would have made more sense to maybe only clean the room right in the middle of the 4 night stay, so after 2 nights/on Tuesday instead of Wednesday. One of the new towels I received was still damp/wet.
Great location, comfortable bed and room temperature. Hotel staff was really friendly, helpful and professional. I especially liked the fact they did everything to make my stay as nice as possible, and the daily happy hour from 17-19 was a very nice touch.
Stayed in September 2024
Reviewed: 5 September 2024
Anna
Polandin breakfast can be more options. For sure scrambled eggs from real eggs, not instant
Very nice, well equipped, comfortable rooms
Stayed in September 2024
Reviewed: 4 September 2024
Satoko
JapanThe bed was very comfortable. I had relaxed stay.
Stayed in August 2024
Reviewed: 30 August 2024
Arjan
NetherlandsLocation is a little outside the center and quite boring and a little close to the train track. On the other hand that offers easy parking and access. The shower floor was super slippery (fell twice) and the A/C kept changing and was super cold.
Clean, modern, comfortable.
Stayed in August 2024
Reviewed: 19 August 2024
Animesh
GermanyMinibar or Complimentary/Paid water bottles were not provided and there was no supermarket/Kiosk in the immediate neighborhood to buy them.
Hotel room was clean and beds were comfortable. Staff is polite and helpful Big enough parking space which can be booked on site. Breakfast was also good with a lot of variety.
Stayed in August 2024
Reviewed: 18 July 2024
Jacqueline
United KingdomNot much room to hang clothes and nowhere to put t shirts etc. there was a lovely swivel chair that took up a lot of room that could have been used for shelving or drawers.
Lovely new hotel near to train station, with underground parking.
Stayed in July 2024
Reviewed: 16 July 2024
Renate
United KingdomWhilst only a short walk, it wasn’t the most attractive!
Great air conditioning(not noisy) and a very comfortable room. A short walk from the train station.
Stayed in July 2024
Reviewed: 10 July 2024
Alice
BelgiumLack of towels in the room
Near the station
Stayed in July 2024
Reviewed: 10 July 2024
Noah
GermanyWindows couldn't be opened very far, so airing out the room was tedious. WiFi was decent, but better access is locked behind membership/extra cost
Good location, easy check-in and check-out, friendly staff and good access to nearby public transport - definitely a good address to stay at when visiting Mannheim, be it for work or for leisure.
Stayed in May 2024
Reviewed: 2 July 2024
Arthur
FranceBreakfast was a bit expensive for the quality and choice
Comfort and space in the room, close to the main station
Stayed in July 2024
Reviewed: 25 June 2024
Scott
United KingdomI paid €16.90 for breakfast for each day I was there but I felt it wasn’t worth it as there wasn’t much of a choice for that amount but other than that everything else was perfect
Very clean and rooms were very comfortable. Staff were very friendly and helpful
Stayed in June 2024
Reviewed: 24 June 2024
Oxana
United KingdomCompared to many other hotels, you have to pay at the check-in, it's not possible to pay at the check-out which would be more convenient for me.
The location is superb, 5 minutes' walk from the train station. Early check-in was available on the arrival. Very clean room, super comfortable bed.
Stayed in June 2024
Reviewed: 24 June 2024
Neil
United KingdomFront reception staff very contradictory on facilities
Best Premier Inn we have ever stayed in. Very spacious and clean. Great bathroom. Location 5 min walk from station
Stayed in June 2024
Reviewed: 24 June 2024
Martina
SwitzerlandRight next to the train tracks.
Super comfortable bed. Modern room.close to the station.
Stayed in June 2024
Reviewed: 22 June 2024
Andrew
United KingdomTea/coffee in room not replaced.
Clean & modern. Good location.
Stayed in June 2024
Reviewed: 13 June 2024
Korakrit
ThailandThe hotel room door is too heavy to use
Modern Clean
Stayed in June 2024
Reviewed: 11 June 2024
Tao
JapanNein
Everything you need for a hotel stay : clean room, comfortable bed, AC, water heater, black curtain, quiet room (it’s near train station and a main road, but couldn’t hear anything when the window was closed). Recommend to someone who wants to stay in Mannheim.
Stayed in June 2024
Reviewed: 7 June 2024
Peter
Netherlands-
Good hotel close to the railway station; good bed and breakfast.
Stayed in April 2024
Reviewed: 31 May 2024
Kevin
IrelandIf you want to park there overnight prices are exorbitant so used a car park nearby for almost quarter of the price
Hotel was easily accessible, rooms clean and nice bar, very modern.
Stayed in May 2024
Reviewed: 12 April 2024
Erika
AustriaEasy to get to from train station, rooms clean, bed comfortable, able to set room temperature cooler at night.
Stayed in April 2024
Reviewed: 3 April 2024
Oxana
United KingdomNo room cleaning for the entire stay (Monday to Friday). On the last day though, one hour before the check-out time, someone tried to enter the room without even knocking at the door.
Cleaness, location, comfortable bed, welcoming and friendly staff at the reception
Stayed in March 2024
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