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  5. Reviews of Premier Inn Heidelberg City Centre

Reviews of Premier Inn Heidelberg City Centre This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

23 Kurfürsten-Anlage, 69115 Heidelberg, Germany

#28 of 81 hotels in Heidelberg

Guests' Choice

Review score

Based on 90 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 18 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    May be the best Premier Inn we've ever been. Cosy rooms with modern decor. Clean & bright bathroom. Decent location - 10 minutes walk from the old town. Underground parking for guests with somewhat limited spaces.

    Stayed in May 2024

  • Reviewed: 18 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Good public transport nearby

    Stayed in June 2024

  • Reviewed: 17 June 2024

    9.0
    Highly recommend and would stay there again
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are not very soundproof, could hear the people next to my room talking.

    Size of the room was good, bathroom fantastic - especially enough room around the sink, which is important to me. Breakfast was amazing! So many vegetarian/vegan options, I really appreciate that. Everything is nicely decorated, from the room to the dining area. Staff was also great.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    9.0
    Good hotel
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Peking a bit expensive

    Supermarket and bakery are next door.

    Stayed in April 2024

  • Reviewed: 1 June 2024

    8.0
    Good location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room much too hot and couldn't get coffee in the bar as machine was broken

    Good location near the station and sights

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    I went to Heidelberg twice, I stayed in the same hotel, very nice hotel.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very convenient to go every where, it’s easy to take a tram.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Great for business travellers
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    A mini-fridge or ice bucket option would be nice. There wasn't a way to have cold drinks unless you used the vending machine (although there were times throughout the day when the beverages weren't cold).

    the website advertised "eggs any way" but the hotel only offered scrambled or hard boiled; it would have been better if their website had some sort of way to define the breakfast options that each hotel offered.

    Stayed in April 2024

  • Reviewed: 23 May 2024

    8.0
    if you get a discount rate, it's good otherwise look elsewhere
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    there was a small incident that was efficiently resolved due to the fact that the hotel was full: my room was reeking of cigrarette smoke so I asked for a room change and this was done immediately. I would not book this hotel again at the rate I booked it at but I have another reservation at a much better rate and that will be okay

    within walking distance to train strain modern and spatious lobby excellent coffee place close-by good supermarket a few meters away

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Fine for three nights.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Premier Inn attempt to do the eco thing by not servicing the room except on request (the night before(!!), but there was nowhere to hang towels to dry, so we had to request new towels daily anyway. Also it was inconvenient having to queue at reception for additional items like toilet paper and tea/coffee sachets which would otherwise be provided during room clean/service.

    Decent sized room, comfy beds, good soundproofing, kettle for making tea/coffee. Breakfast was good.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Good location ,breakfast good ,supermarket next door very handy .
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights

    Chairs in bedroom not comfortable especially one that turned into a bed also made room very cramped not anywhere to put suitcases. Found room a bit on small side.

    Breakfast good although was a lack of croissants! . Location good.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No refrigerator in the room was not good.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Great but !
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Our beds were below par and we asked to be moved which was done without hassle . We just wondered why they would have such poor beds in the room in the first place . The second room had much better beds but only 7 /10 compared with our our hotels on our trip which is surprising given Premier promote that the beds are their priority for a good sleep. The first beds were like hammocks almost . We are not complainers and this is the first time ever we have asked to be moved ! . Tea and coffee in the room was nice as other hotels on our European trip did not have that . Apart from the beds it was a great hotel and the location great . Just be aware there are two premier inns not far from each other so check the address before walking there!! For obvious reasons !

    Breakfast was good value staff were helpful and friendly

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    average experience medium-prized, small-sized
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The rooms were quite small but still acceptable. However, what was a bit incovenient was that there was no storage space for suitcases, nor for placing one's clothes! There were no hangers for jackets...we basically had to keep all our clothes in the suitcase and stowed the suitcases away under the bed...the breakfast area outside was within the inner courtyard, so, in the morning, there was heaps of noise from below. Basically, one has to keep the windows shut if wasnna sleep in...

    location was good in walking distance to shops, cafes and also to the inner CBD area. The hotel was very modern, the shower was well-sized. The tram stop is directly in front of the door, soeasy to get there and away.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Standard premier inn
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Tiny breakfast plates. Room was really hot and the window hardly opens. There was air con but this isn't something I like sleeping with.

    I mean it's just a standard premier inn, they're all prettyuxh the same.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very good and so was the location. Staff was very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    very good location. The AC didnt worked on one of the rooms but the team was very helpful.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very comfortable. Good value. Very clean.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Bar menu a bit limited. Especially for vegans/ vegetarians. New policy of not cleaning rooms unless requested.

    Very clean. Helpful staff

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Nice stay!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Noise from traffic and hallway, Very soft mattresses.

    Right across a tram stop, very convenient. Quick walk to city center. Clean rooms and bathrooms.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Too hot in the room

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Excellent location, standard but well kept.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no mini bar in the room. I would also recommend to have bottles of water available in the room

    Very clean room, in a very good location

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room quite warm at night. Also bit of a low humming noise from air vent, which was a bit annoying. Breakfast kind of on the dear side.

    Great price. Clean, big, and quiet. Nice chairs to relax in lounge. Near good restaurants. Friendly staff. I'd give it 8.5 out of 10.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Clean and comfortable hotel at great price
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    All was great

    Comfortable rooms, new clean facilities, easily accessible by car. Walking distance from old center.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location and excellent staff

    Stayed in February 2024

Showing 1 – 25

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