Staff don't speak English. We arrived about 6pm and had to to call the host and it took them time to find english speaking person to gve us instructions how to find a key and enter. That costs us because roaming rate . The booklet in the room had 5 pages of information but in German They didn't change or offered to change the towells or clean the room. The garbage sorting facility is a mess and all posts were in german. The room price is higher if you pay with credit card which was not said in small print in advance.

The breakfast was very good. Good place for up to 3 nights stay.

Stayed in June 2024

Wi-Fi Internet worked barely, much worse than mobile Internet, but that's not the main thing)

Friendly staff

Stayed in August 2023

English speaking personel is smart. Also recieving important emails in english. I only recieved in German and had no idea that was the description on how to enter the building… :)

Stayed in December 2022

Everything was fine for the needs of our group and purpose of the stay.

Well located, very basic accommodation, perfect for our short term stay close to Rostock. The room has been spacious, the bathroom as well. For our group of members of a sport team very okay to spend one weekend here. Price is unbeatable.

Stayed in November 2022

location (public transportation too confusing and far apart)

the staff

Stayed in July 2022

Lack of communication especially as there is no one on site.

Arrived and nowhere to check in. Was not given details. Tried calling a few times and no answer. Ended up sending message and after some time of waiting outside i was given the code and instructions to get my keys. This is too frustrating and not very good management. However the accommodation was quite good and comfortable.

Stayed in May 2022

Beds had older mattresses and were quite soft. Breakfast was included and we were looking forward to a great pension continental breakfast. But it did not start until 0800 and we had to be at our ferry by 0830 so we had to leave before the dining room opened. In the other places we’ve stayed they usually start at 7 or 730. My fault for not asking first and assuming.

Very clean, free parking, and close to ferry from Germany to Denmark.

Stayed in May 2022

nobody speaks English , when we come to pay with the card she told us that we will be charged 4% extra this information should be provided on booking as I didn’t like that kind of surprise.

good parking , easy to come in , kitchen in the room, good breakfast

Stayed in March 2022

Appalling and terrible personal experience with guesthouse owner Mrs. Jane Hammer. An outrageous 5%!!! surcharge is required for paying by VISA card, without any prior notice. After the link to the reservation via Booking.com and the guaranteed price for the accommodation, the cancellation of the accommodation is threatened. The owner's argument is: the owner's own rules. After inquiring about the nearest ATM to withdraw cash, no advice is deliberately provided, and in addition, cash is required to be brought within 10 minutes! No Wi-Fi access. Neither the reception staff nor the owner of the guesthouse bothers to answer the repeated greeting of the guests upon arrival at the reception. But that is perhaps only a small thing, compared to how they treat their customers at the Elmenshorst Pension.

Stayed in July 2024

Kinderspielplatz Terrasse Ruhig

Stayed in May 2024

It was very calm, cozy, warm and clean.

Stayed in November 2023

Staff

Stayed in December 2022

Nobody speaks English. The owner tried to do a phone check-in in German, while we don’t speak German. We had to wait for the owner to find somebody who spoke English over the phone. All signs, instructions and communication is in German (for instance info about kitchen, check out or payment) There is no breakfast to go if you have to catch the ferry, we were told the neighbour’s bakery opens at 6, but it opens at 6:30.

Big, clean room.

Stayed in July 2022

Very friendly and helpful staff

Stayed in July 2022

We reached very late in the night. Owners were kind enough to make all necessary arrangements for us. Self check-in went very smooth. Rooms were clean and tidy. Overall its a great place to stay and economical too.

Stayed in May 2022

To meros itan ligo kalo,I anthropi xalia se kitagan perierga,to Pension poli palio mirize asxima to dhomatio to psigio dhen mou arese tipota,ke dhen Tha ksana pao ke pote ksana eki

Stayed in April 2022

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in November 2022

There are no comments available for this review

Stayed in August 2022

There are no comments available for this review

Stayed in July 2022

There are no comments available for this review

Stayed in April 2022

There are no comments available for this review

Stayed in March 2022