Untere Donaulände 4, 94032 Passau, Germany
#7 of 27 hotels in Passau
Guests' ChoiceBased on 303 hotel reviews
8.5Cleanliness
9.0
Comfort
8.8
Location
9.6
Facilities
8.6
Staff
9.2
Value for money
8.5
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 12, 2024
Jasminka
Serbia/
Everything, kindness of the lady at the réception, the staff at the restaurant for breakfast The facility to find the hôtel, in the city centre, lot' s of restaurants, shops are near the hôtel.
Stayed in June 2024
Reviewed: June 8, 2024
Gloria
TaiwanElevator wasn’t working when we arrived which causes an issue for luggage.
Location and large, clean room. Fan are provided.
Stayed in June 2024
Reviewed: June 5, 2024
Benjamin
IcelandGreat view over the Danube river. Very friendly staff. Very good location. Very good breakfast.
Stayed in June 2024
Reviewed: May 28, 2024
Richard
United KingdomOnly 1 lift. A better bar with meals and a bar terrace would improve the Hotel
The friendliest staff, they upgraded us to a good sized room, the selection and quality of breakfast food, the location and the lovely if small sun roof
Stayed in May 2024
Reviewed: May 17, 2024
Georgina
United KingdomShape if wardrobe door was really annoying. Kept catching my leg on it. Not very good TV choice.
Excellent location, two exits, one on the side of the river, one in the old town. Good breakfast. Friendly staff.
Stayed in May 2024
Reviewed: May 17, 2024
Daryl
United States of AmericaOur room was on the back side of the building. The street below seemed to get busy early. We should have used the earplugs we found on our pillows.
This is a nice hotel in a perfect location between the river and city center. Nice staff. The welcome drink was very nice. Rooms were clean and comfortable. Hotel has a lift and bar. Breakfast was very good. Limited parking on-site. Many nice restaurants nearby.
Stayed in April 2024
Reviewed: May 13, 2024
Rohan
AustraliaSpacious apartment with river views in old town. Free private spa and sauna
Stayed in May 2024
Reviewed: May 2, 2024
Florian
GermanyWiFi very spotty in the guest room. Slightly on the pricier side, although that's to be expected right in Passau's old town.
Excellent location on the water-front of Passau's old town. Comfortable, modern guest room. Old-time, medieval flair in some of the common areas.
Stayed in May 2024
Reviewed: April 30, 2024
Scott
United States of AmericaClean, spacious rooms, friendly and helpfull staff
Stayed in April 2024
Reviewed: April 17, 2024
Ann
United States of AmericaNothing
The location is wonderful. The hotel is in a charming area of Passau. Our room looked out on the Danube. Our room was quite large. The breakfast was wonderful. The hotel booked a cab for us and recommended places to eat and visit. The hotel is light and airy. We would stay here again.
Stayed in April 2024
Reviewed: April 7, 2024
Cristian
RomaniaGreat location , big parking on the Danube side, very good breakfest. It is near many restaurants and pubs!
Stayed in April 2024
Reviewed: April 4, 2024
Nicole
SwitzerlandExcellent breakfast. Location
Stayed in April 2024
Reviewed: March 31, 2024
Gema
United States of AmericaI liked everything in this hotel.
The hotel is in the center of the Old Town, located on a lovely street and it's also accessible from the riverside. It has a lift which is not common in these historical buildings and a place to leave your luggage if you arrive too early, like us. The rooms are rather small, but that's all you need for a short stay. The curtains are not blackout, so I recommend having your sleeping mask with you. Also, because our room was facing the Donau River, and there were many river cruises and docks nearby, it could get a little noisy when the ships were getting ready for departure. Other than that, everything is perfect. The beds are comfy, pillows as well. The breakfast was amazing, probably the best of all our hotels during this trip. The staff is very helpful and correct. It is a 10-minute walk from the train station and in the heart of the Old Town, surrounded by shops and restaurants.
Stayed in March 2024
Reviewed: March 27, 2024
Peter
United KingdomNothing.
Ideal location. Comfortable room with a view of the Danube.
Stayed in March 2024
Reviewed: January 21, 2024
Denise
New ZealandWe liked this property
Perfect location. Staff great
Stayed in January 2024
Reviewed: January 15, 2024
Nathalie
Austriabreakfast had good selection. including amazing croissants. Spa room is decorated in a very nice way supporting relaxation a lot.
Stayed in January 2024
Reviewed: January 11, 2024
Gerda
South AfricaWill recommend and definitely come again.
Location was excellent
Stayed in December 2023
Reviewed: January 7, 2024
Renate
RomaniaOld furniture-needs an upgrade
Location and staff
Stayed in December 2023
Reviewed: January 3, 2024
Lisa
AustraliaSpacious and comfortable family room in a great location.
Stayed in December 2023
Reviewed: January 3, 2024
Nathalie
Germanythe overall communication regarding the flooding of the parking garage was poor. There was no open communication about the garage being opened again on our 2nd day nor before that it would be closed (only after directly asking again and again). This could have been managed better as we asked already a week in advance. The personnel should have alternatives ready for their visitors.
We had a huge room with two queen beds and a couch, so definitely enough space for ourselves and our little dog. The whirlpool/sauna area was also noteworthy. The breakfast was rich and the cleaning staff was great.
Stayed in December 2023
Reviewed: December 28, 2023
Mihaela-claudia
BelgiumThe room was very big, the bed very confortable, the breakfast was very divers and I had a parking place in the garage.
Stayed in December 2023
Reviewed: December 26, 2023
Jurgen
AustraliaRooms are usually petite - they gave me such a great big room. I managed to get there for the rail strike and so had to stay on an extra night. They arranged everything for me and didn't gouge me with the room rate - as some hotels would.
Stayed in November 2023
Reviewed: December 23, 2023
Bronwyn
AustraliaNothing
Very convenient to the old streets. View of the river. Comfortable beds. Great size room.
Stayed in December 2023
Reviewed: December 22, 2023
Gary
AustraliaCan't complain about anything. We were sad to leave.
Great location in the heart of the old town. View overlooking the Danube. Great breakfast. We got a free upgrade on our room. Room service was excellent.
Stayed in December 2023
Font-Romeu, France
Ryde, UK
Bern, Switzerland
Hikkaduwa, Sri Lanka
Treviolo, Italy
Positano, Italy
Rome, Italy
Glasgow, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content