Untere Donaulände 4, 94032 Passau, Germany
#7 of 28 hotels in Passau
Guests' ChoiceBased on 304 hotel reviews
8.5Cleanliness
9.0
Comfort
8.8
Location
9.6
Facilities
8.6
Staff
9.2
Value for money
8.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 January 2023
Sandeep
GermanyPillows
Perfect location for a weekend in Passau; Excellent value for money. Location is fantastic as one side opens to the river and the other side to the Alstadt center with quick access to most tourist spots and restaurants. Our room was nice and large with a sofa, kettle, mini bar and some tea/ coffee sachets. This was well beyond our expectations. Staff was excellent. Breakfast was 12 EUR and the spread is fantastic at that price. Cant be cheaper outside. The hotel has no restaurant but there are plenty of options around. Parking is there but its tight space. We have a large family car so preferred the public car park about 350m away which cost 12 EUR for 24 hours. All tourist spots are within walking distance. Buses leave from outside the hotel to go into the city. In summary, exceeded our expectations and will definitely stay here when we return to Passau.
Stayed in January 2023
Reviewed: 3 January 2023
Deli
SwedenNothing I can think of.
Super comfortable to sleep. Good location and such a good breakfast. They have garage and few places for the car in front. If you want a garage plae my advice is to book it in advance. Staff was very friendly. overall 10 of 10
Stayed in December 2022
Reviewed: 24 December 2022
Anette
GermanyDixi cup walls...no chance to sleep past the first burp next door. Ear plugs are standard issue here like the chocolate on your pillow, but it d not help.
Super location.
Stayed in December 2022
Reviewed: 21 December 2022
Madeline
CroatiaA very strong cleaning smell emanated from the hallway. Like chlorine. We slept with the window open to help with the smell. The street is very noisy. The hotel supplies earplugs but it wasn’t enough to help with the window open.
Location is amazing! The hotel rooms are a little dated but very cute and fit the space.
Stayed in December 2022
Reviewed: 17 December 2022
Denka
Bulgarianothing to complain about
We stayed in the hotel before going on a cruise. The hotel right beside the docks.Spacious rooms, lovely breakfast and very kind staff
Stayed in October 2022
Reviewed: 11 December 2022
Michael
United StatesN/A: We liked everything.
The hotel is situated right next to the Danube. We were there because we were going on a Viking Cruise the next day. After checking in we saw our ship pass by in front of the hotel. Next door we found an excellent German Restaurant. We were totally pleased and highly recommend this hotel.
Stayed in December 2022
Reviewed: 27 November 2022
Lloyd
United Statesvery comfortable and clean
Stayed in November 2022
Reviewed: 10 November 2022
Oleksandra
Czech RepublicVery good various breakfast. Fruits, vegetables, eggs, etc, something for kids to eat, excellent bread.
Stayed in November 2022
Reviewed: 25 October 2022
Yvo
Netherlandsnoisy rooms and wellness too small
location and staff are excellent
Stayed in October 2022
Reviewed: 23 October 2022
James
CanadaEverything was grest!
Hotel was located in a perfect area to explore the sites of Passau. What a wonderful place to visit! Our room was very comfortable. Chocolate on the pillow was a nice touch. A set of ear plugs too - but we didn't need them. Perhaps in the summer when more people are travelling you might need them. Thoughtful of the Hotel to provide. Excellent breakfast each morning - especially the cafe lattes! Parking was right next to the Hotel. Perfect location!
Stayed in October 2022
Reviewed: 18 October 2022
Sara
Saudi Arabianear the city center and rivers. Cross the bridge to climb to Oberhaus museum to ge to get fantastic view of the city. nice and quiet rooms
Stayed in October 2022
Reviewed: 17 October 2022
Trickynicky
AustriaFor me personally I found the bed on the harder side and the pillows were too small / soft. But that's just a preference.
Large clean room with river view. We got a very good last minute off season rate. Staff were very helpful, knowledge and friendly. Breakfast was plentiful and varied. The building is directly in the old town. Considering the age of the building there are great facilities such as on-site parking, elevator, bar, roof terrace and an amazing Spa. The Spa (Sauna & Whirlpool) can be reserved for a free 45 minute private session. This really made our stay! I can only recommend this hotel.
Stayed in October 2022
Reviewed: 13 October 2022
Paul
United Kingdomthere was a leek and the lights went out but they did manage to fix both problems within 2 to 3 hrs
nice location but noisy
Stayed in October 2022
Reviewed: 7 October 2022
Vahidian
GermanyCouldnt check in sooner as mentioned earlier based on my arrival time Having a spider in a room
In a well-located area, clean room with most necessary stuff and respectful staff
Stayed in October 2022
Reviewed: 5 October 2022
Jacqueline
United KingdomDid not take breakfast
Stayed in October 2022
Reviewed: 28 September 2022
Debra
Canadanothing
the staff at the front desk were very helpful and friendly
Stayed in September 2022
Reviewed: 25 September 2022
Filio
GreeceThe loby is very small.
Breakfast Excellent, the view very nice.
Stayed in September 2022
Reviewed: 22 September 2022
David
United KingdomBeautiful hotel in the town centre but very quiet. Spacious rooms with large beds. Excellent breakfast.
Stayed in September 2022
Reviewed: 11 September 2022
Diana
United StatesWe were lucky to be there during a cool 2 days. There is no air conditioning or screen on window
Charming, comfortable, easy staff to interact with & great location
Stayed in September 2022
Reviewed: 2 September 2022
Kai-uwe
SwedenRoom was quite warm and even opening windows did not cool it down!
Stayed in August 2022
Reviewed: 31 August 2022
Barney
United KingdomA very comfortable room. The hotel has a wonderful location alongside the Danube on one side and a pleasant city street on the other, Friendly, helpful staff and they also gave me a welcome drink. I also liked the roof terrace with an excellent view over the Danube
Stayed in August 2022
Reviewed: 27 August 2022
Katalin
United KingdomEven though it was non smoking, the room smelt of cigarettes. There was no air conditioning and it was very hot.
The location is great. Breakfast is great!
Stayed in July 2022
Reviewed: 21 August 2022
Pl202
United KingdomNothing with regard to hotel. If you bothered by church bells this might not be the hotel for you though I would imagine every hotel in Passau probably has this problem. Most hotels we stayed in Austria had loud bells near by!!!
Comfortable and clean rooms, very nice breakfast choices. They even provide ear plugs on the bed for people who don't like church bells. Great location for visiting Passau and also starting our cycle holiday. Was able to park outside back of hotel for 3 Euros with hotel ticket. There are about four parking places outside which we had to use as had cycles on top of our car. They also have a small underground garage under the hotel for cars. Reception were very helpful. They also have a room to store cycles.
Stayed in August 2022
Reviewed: 15 August 2022
Nm0404
NetherlandsLocation was perfect, our room was on the top floor with a wonderful view of the Danube river. The breakfast was plentiful and tasty.
Stayed in August 2022
Font-Romeu, France
Ryde, UK
Bern, Switzerland
Hikkaduwa, Sri Lanka
Treviolo, Italy
Positano, Italy
Rome, Italy
Glasgow, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content