Bismarckstr. 19, Bergheim, 69115 Heidelberg, Germany
#7 of 81 hotels in Heidelberg
Guests' ChoiceBased on 616 hotel reviews
8.9Cleanliness
9.4
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.6
Value for money
8.8
Free WiFi
9.1
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End of dialog contentReviewed: 19 June 2024
Binnur
TurkeyÖn cephede odaya denk gelmedim
Temizlik,kahvaltı
Stayed in June 2024
Reviewed: 18 June 2024
William
United StatesVarious options offered for breakfast.
Stayed in June 2024
Reviewed: 18 June 2024
Paul
United StatesBoth the Breakfast and location was every good.
Stayed in May 2024
Reviewed: 17 June 2024
Jeffrey
United StatesGreat location
Stayed in June 2024
Reviewed: 16 June 2024
David
United StatesCan’t think of anything.
Centrally located
Stayed in June 2024
Reviewed: 12 June 2024
Ece
TurkeyBreakfast was perfect
Stayed in June 2024
Reviewed: 12 June 2024
Eddy
United Kingdomgreat breakfast
Stayed in June 2024
Reviewed: 9 June 2024
Virginia
Costa RicaThe location is great, I had a room with a very nice view and the service was outstanding. The breakfast was amazing! A must place to stay if you are visiting Heidelberg.
Stayed in June 2024
Reviewed: 7 June 2024
Todd
GermanyParking could be an issue if they are busy. Limited spaces, but Do Not Let that Stop You from staying Here! Worth the walk if you have to park away from the Hotel.
The breakfast was excellent, very Nice!! The Receptionist was more than Pleasant and made our check in fun. She gave us good info. The Hotel gave us both Upgraded rooms for the price we booked. The rooms are like suites! There was a crying baby on my floor a few doors down, I didn't hear a Peep. Very sound proof rooms. Beautiful overlook of the Nekar River and parts of Heidelberg across the River. I Will stay here Again!! 👍🇩🇪
Stayed in June 2024
Reviewed: 7 June 2024
Carol
GermanyParking was a bit of an issue but the staff made it right.
The breakfast was great. The view from my window was amazing! The room was spacious and comfortable.
Stayed in June 2024
Reviewed: 1 June 2024
Charles
United StatesNothing
Great breakfast buffet. Very nice staff. Big bathroom!
Stayed in May 2024
Reviewed: 29 May 2024
Paul
United KingdomGround floor room
Great breakfast! Great reception desk girl, very helpful!
Stayed in May 2024
Reviewed: 29 May 2024
Alice
United StatesDidn’t notice small threshold into the bathroom and stubbed toe on it causing me to fall into the bathroom. Fortunately I wasn’t injured.
Loved the panoramic view of the Neckar River from my room. Friendly staff. Delicious breakfast.
Stayed in May 2024
Reviewed: 28 May 2024
Louise
United KingdomThe pillows are a bit strange as square rather than rectangular.
Great location, lovely view. Good size comfortable room. Good choice at breakfast.
Stayed in May 2024
Reviewed: 20 May 2024
Theresa
United StatesRoom, breakfast, staff, view.
Stayed in April 2024
Reviewed: 19 May 2024
Tuire
FinlandOur room was excellent and the location was really nice. And we also were able to park our car right next to the hotel!
Stayed in April 2024
Reviewed: 15 May 2024
Kim
United KingdomN/a
Everything. This is a lovely hotel, with a very good breakfast and excellent staff. The rooms are very good and the cleanliness is amazing.
Stayed in May 2024
Reviewed: 12 May 2024
Theresa
United StatesNot in the center of the old town, but just across the street.
Breakfast is lavish with a sweet Thai hostess. View of the river. Friendly staff.
Stayed in May 2024
Reviewed: 10 May 2024
Margaret
United KingdomV small lounge area for joining son to chat
Light airy room well cared for and comfortable No frills but as expected
Stayed in May 2024
Reviewed: 5 May 2024
Teresa
United KingdomNo issues.
Lovely room, great hotel location, fantastic breakfast.
Stayed in May 2024
Reviewed: 1 May 2024
Robert
United StatesThe bed was a bit stiff for my liking and the pillows weren't the best, but that's all personal preference. The room also ran a little bit hot. Would have had to turn on the AC to be comfortable at night.
Good breakfast selection every day. The room was very clean and comfortably sized with a beautiful view of the Neckar and the hills. Staff were very friendly and helpful with requests.
Stayed in April 2024
Reviewed: 29 April 2024
Miriam
NetherlandsCome here if you would like to wake up with a wonderful rich breakfast!
Stayed in April 2024
Reviewed: 26 April 2024
Christoph
GermanyStaff was very friendly, we had a few requests which they solved immediately
Stayed in April 2024
Reviewed: 25 April 2024
Anabelija
LithuaniaHowever, there are several drawbacks: there's a persistent toxic smell in the area separating the first-floor rooms from the foyer, which did not dissipate throughout the week; the toilet flush worked very poorly, with staff promising to fix it but no action taken and no alternative room offered, forcing me to devise my own flushing methods:))) For the room cleaning the maid may enter the room to clean even if you are inside, unbothered by the possibility of you being in the shower and not hearing someone else in the room, which could lead to potentially embarrassing situations.
The breakfast options are varied, including the possibility to order a hot omelet. The location is excellent, both for its panoramic views and logistical convenience. The staff appear friendly.
Stayed in April 2024
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