F4 4-11, 68159 Mannheim, Germany
#26 of 49 hotels in Mannheim
Guests' ChoiceBased on 974 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
8.7
Facilities
8.1
Staff
8.7
Value for money
8.3
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2024
Dmitry
GermanyElevator is not every time worked properly (doors not properly opened, can wait very long time)
Clean and comfortable
Stayed in September 2024
Reviewed: 24 September 2024
Sara
BelgiumAs a single woman I did not feel 100% safe in the area around the hotel at night. It was a bit far from the main train station but public transport was good.
Very beautiful hotel, interesting design, felt young and trendy and comfortable. Staff very friendly, cleaning very well done. Price vs quality very very good, really cheap for the city centre.
Stayed in September 2024
Reviewed: 20 September 2024
Hayman
United StatesWas all great!
Great location, friendly staff, comfortable beds and comforters, decent sized rooms. Quiet location.
Stayed in September 2024
Reviewed: 16 September 2024
Ronan
Belgium1/2 Cards for the door didn't work at first. When we fixed the malfunctioning card, the other one didn't work. So we had to do with 1 card.
Comfortable clean room. Nice bar with games at the ground floor. Vending machines with alcoholic beverages as well. Fast check-in and check-out
Stayed in September 2024
Reviewed: 14 September 2024
James
United Kingdomsituated in an area with plenty of good food options for an evening meal. have a bath + shower was a bonus coffee making facility with pods made for a nice drink
Stayed in September 2024
Reviewed: 11 September 2024
Iryna
SpainEverything was good. Beds are so comfortable! Towels clean. Free coffee ) Staff so helpful. I like this place and highly recommended!!
Stayed in September 2024
Reviewed: 4 September 2024
Jackm117
IrelandOnly one English TV channel working. Loud noises from the corridors during the early morning, better soundproofing needed.
Central location only 5 minutes walk from the tram. Good breakfast selection and hotel facilities.
Stayed in September 2024
Reviewed: 27 August 2024
Калина
United KingdomThe parking lot does not answer. We had to walk for 20 minutes
environment good
Stayed in August 2024
Reviewed: 23 August 2024
Borbala
HungaryWE liked the location and the comfort of the rooms. The staff was friendly.
Stayed in July 2024
Reviewed: 22 August 2024
Bronagh
IrelandSmell of weed up in residents quarter
Great value for money, very friendly and helpful staff
Stayed in August 2024
Reviewed: 22 August 2024
Bronagh
IrelandThere was a smell of weed in the corridor where our room was located which was a clear indication that other residents were smoking in their rooms
This hotel is beautiful with little touches that make it really special, we were given a glass of sparkling wine as a welcome when we checked in
Stayed in August 2024
Reviewed: 19 August 2024
Rifat
NetherlandsExpensive carpark
Good location
Stayed in August 2024
Reviewed: 16 August 2024
Christine
BelgiumGreat location, comfortable and spacious room.
Stayed in July 2024
Reviewed: 13 August 2024
Ben
United KingdomNothing particularly negative to report. Room size may be a problem for some people I suppose.
Great place in the centre of Mannheim. Walking distance from the train station. I came here for a convention at the Rosengarten and it was easily within walking distance. Had to book on a 1 day notice so I was pleasantly surprised. Hotel is just off the main shopping street. 5 minutes walk from plenty of cafes and restaurants. Room itself was fairly small but exactly what I needed. Very comfortable and with good AC during the hot summer. The bar downstairs is great and the staff were very cheery (and also assisted me in printing a rail ticket which was a big help!).
Stayed in August 2024
Reviewed: 11 August 2024
Wei
NorwayGood price and nice place
Stayed in August 2024
Reviewed: 7 August 2024
Ralph
SwedenCentral location, friendly staff
Missed coffee in the room
Stayed in August 2024
Reviewed: 28 July 2024
Faizel
NetherlandsIt is a bit tired, worn out, and needs some care. Breakfast was very limited and I did not find it to be worth the price
Location is excellent. Close to the motorway, city center, restaurants, market, public transport. Parking downstairs is ok, but limited. But The hotel does offer alternative parking options if it is full. Parking is 17 euros.
Stayed in July 2024
Reviewed: 25 July 2024
Joanne
United StatesNo complaints, would stay there again. We walked there from the Bahnhof,with our bags.
Good location, nice facility, with helpful staff.
Stayed in July 2024
Reviewed: 17 July 2024
Cecilia
SwedenThe Hotel is a bit "worn", but fully ok. Really hot in the room, and it took 2 days to get the temperature down.
Breakfast is good.
Stayed in July 2024
Reviewed: 12 July 2024
Kim
SwedenThe rooms were pleasant and the people working there helped us with an early breakfast bag (thank you!) and with an early taxi booking.
Stayed in July 2024
Reviewed: 11 July 2024
Anna
GermanyCan be a bit noisy at night when windows open, but not a problem if you close them.
Good simple hotel in central Mannheim. Very convenient.
Stayed in July 2024
Reviewed: 8 July 2024
Anna
GermanyModern, sauber, gute Lage
Stayed in May 2024
Reviewed: 26 June 2024
Maureen
United KingdomThe house keeping could have been a lot better my room was hardly cleaned in to weeks
The staff were very helpful and the bar tender Bobby ( Rory) was amazing 👏
Stayed in June 2024
Reviewed: 26 June 2024
Yasmine
EgyptBreakfast was pricy compared to if I had breakfast outside.
The big room size, the quiet, and the location
Stayed in May 2024
Brighton & Hove, UK
Budapest, Hungary
Kraków, Poland
Phi Phi Don, Thailand
Trivandrum, India
Marseille, France
Chinchilla, Australia
Ludesch, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content