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Reviews of Novotel München City This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Hochstraße 11, Au-Haidhausen, 81669 Munich, Germany

#174 of 392 hotels in Munich

Guests' Choice

Review score

Based on 1633 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 22 June 2024

    7.0
    Average
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    Nearest public transportation is 10 minutes away. Interrupted Internet signal.

    Cleanliness

    Stayed in June 2024

  • Reviewed: 21 June 2024

    7.0
    Good place to stay
    • Leisure trip
    • People with friends
    • Executive Double Room with Sofa Bed
    • Stayed 9 nights
    • Submitted via mobile

    I guess the new receptionist don’t know everything they need to have to deal with your clients

    It is fine

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The central air conditioning despite being switched off still blowing cold air during the night to the room - when it’s warm it’s handy.

    The location is very handy literally walking distance from the old town Centre, next to the hotel there is the river side where you can walk and have some great restaurants and pubs. The windows seal great so you cannot hear a thing from the street, but can hear next door room if someone is loud. The facility has basic equipment and a bar and vending machine but just outside you will find everything. For us for one night stay (during our road trip) as a couple with two dogs it was perfect!! Had a parking garage that was secured right under the hotel, had comfortable bed, shower with warm water clean towels, you could open the windows and best was that our two dogs were allowed and stuff was super nice about them even asked if we need water bowls for them and green walking area with dogs next door. We were happy overall with everything.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    Travelled to Munich for the football with family!
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 4 nights
    • Submitted via mobile

    Sauna not open till 4pm Pillows are not good I was overcharged for drinks twice

    Pool area good Breakfast good Staff good

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    We booked a room with extra bed (that was a extensible couch) as we travelled with 2 children, but the room was not for this, was very small and there was no space at all, we could barely open our luggages and kids were jumping from bed to bed to go ro toilet or bathroom😂 ! Bathroom also very small, bathtube and shower cabin in 1.5 sqm!!! Why to put a bathtube which is like 1 meter long🤦‍♂️ in such a small bathroom if u have a shower cabin already??? Towels were spread everywhere, on the bathtube, on the walls etc, wqs no space for almost 10 towels!!!

    Modern hotel, very clean, a lot of facilities, underground parking, playroom for the children in the lobby, bar wit terrace, excellent location.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There is not enough amenities in the room. It could be shower caps and free bottle of drinking water at least to meet the price we paid.

    We stayed there for 2 nights. What we like is the space of the room and the hotel location.

    Stayed in May 2024

  • Reviewed: 17 June 2024

    8.0
    Great base for Munich day tours and or business travel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only small reservation is it’s a 15 minute walk to town centre, but knew that when booking.

    Nice little base. Nice and clean hotel. Good on site parking. Good little gym for hotel.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Very good
    • Business trip
    • People with friends
    • Standard Room with 2 Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    No massage

    Location

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    The front desk staff proved to be extremely helpful in providing assistance and answering all our questions. Going that extra mile out of their way to facilitate our stay both at hotel and out and about the city while being polite and courteous. We found the facilities such as the pool area, showers, changing rooms, corridors and not to mention our room to be spotlessly clean and tidy at all times. And a huge bonus is the playroom opposite the front desk, the kids loved it! Shall certainly stay there again 👌

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    We enjoyed our stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The staff were great and the room was clean and comfortable and a decent size.

    Stayed in May 2024

  • Reviewed: 5 June 2024

    8.0
    Clean and well-equipped hotel
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 4 nights

    The rooms are almost too modern. The sink, although looked fancy, was hard for my 6 year old to use. She couldn't reach the soap without our help and we couldn't move the soap dispenser to alleviate this problem.

    Very clean and modern hotel. The pool area was nice, although I found the pool on the cool side. The kids loved the little play area near reception.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room with 2 Single Beds
    • Stayed 6 nights
    • Submitted via mobile

    Wellness suite. The swimming pool was filled with small children even after 10 pm. The changing room was not cleaned and hair was all over the floor. I was disappointed as I wanted to spend time there quiet.

    Large size room.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    9.0
    Very welcoming modern hotel with very attentive staff
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and spacious room. Good breakfast selection

    Stayed in April 2024

  • Reviewed: 31 May 2024

    9.0
    Lovely hotel.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bartenders were not attentive whatsoever, standing in front of them to order a drink and no other patrons around, was totally ignored for no reason.

    Amenities such as pool, gym and outside areas were great to relax. Room was big and nice bathtub which is unusual.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    7.0
    Family of two kids, first time in Munich
    • Leisure trip
    • Family with young children
    • Executive Double Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The Toilet is separate from the bathroom without a sink to wash your hands

    Location

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Nice
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    the SPA area

    The breakfast can offer more options. The room is fine and new. Location is perfect.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    Separate toilet and bathroom area within the room. Just used to both being together... Otherwise not bad.

    The location is absolute gold - walking distance from the Isar river, 15 minutes walking to Marienplatz and a 5 minute walk to the Rosenheimer platz metro. Some very good eateries nearby - Indian, Pizza, Lebanese, True 12 ice cream (safron flavour is a must try). The hotel itself is very nice, well maintained with friendly staff. The rooms are cozy, but smallish (we were a couple with our children... So the extra beds in the room make it completely full. The in-house restaurant The Flave served good food but it is a tad expensive ( 100 euros for a meal - 2 Adults+ 2 children)..

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Location was good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Specifically chose this hotel because it has Electric Charging points for my EV. HOWEVER none (0, zero) of the 6 charging points were working. When I voiced my dissatisfaction I was told “Sorry, we haven’t been able to contact the company for two weeks.” I said that the website should be updated to reflect non-working EV points and was told that there was a charge point at the gas station down the street! Unacceptable.

    Location

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location. Quiet location. Close to downtown.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Clean and nice hotel
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 2 nights

    The neighbourhood the hotel is in, was perfectly fine it just took you a while to get to the centre and was a bit boring, it's really close to the Deutsches Museum though. Also a bit of a weird bathroom setup in my opinion but still very nice and clean.

    really nice breakfast and very kind staff.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    OK for one night
    • Business trip
    • People with friends
    • Standard Room with 2 Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Had to wait for the check in, even thou I specified the time of arrival.

    Location. Breakfast.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Pleasant stay, not too far from the city centre. A nice quiet location.
    • Leisure trip
    • Couple
    • Executive Double Room with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    More tea, sugar sachets and milk.

    My Wife and I didn't have breakfast in the hotel as we don't usually eat breakfast. Although from what we say it looked very good.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    exactly as i needed for my work trip
    • Business trip
    • Solo traveller
    • Standard Room with 2 Single Beds
    • Stayed 4 nights

    There were not many healthy meals available at night. The aircon didn't work in my room so the room was a little to warm for me . otherwise I am was happy.

    I was happy with the Size of my room, at night it was nice and dark and quiet. The whole hotel had modern design and was very clean. The staff were friendly and polite and helpful.

    Stayed in April 2024

  • Reviewed: 15 May 2024

    9.0
    Lovely room. Close to town.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I did not have breakfast but found it difficult to be a coffee and croissant in the morning

    Stayed in May 2024

Showing 1 – 25

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