Friedrichstr. 43, Holsterhausen, 45128 Essen, Germany
#24 of 80 hotels in Essen
Guests' ChoiceBased on 263 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.1
Facilities
8.5
Staff
8.9
Value for money
8.6
Free WiFi
8.5
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End of dialog contentReviewed: 29 June 2024
Jorge
United KingdomThere was a bartender in the evenings, a tall guy, he was lovely but bless him I don't think it's the job for him, quite a few customers were not impressed, mainly because everytime he would have more than 3 customers to get a drink you would wait like 20 mins, I also think he 'murdered' quite a few cocktails. Because he was lovely I think just some training can fix this quite easily
Kristen and Kris were amazing, going always the extra mile to make us feel better
Stayed in June 2024
Reviewed: 26 June 2024
Radu
RomaniaThe view from 7th floor
Stayed in June 2024
Reviewed: 16 June 2024
Shauna
IrelandThe breakfast wasn’t the best. Bit over priced for what was available. Only hot food was eggs and hot dog sausage so would like if they had more hot food. Pastries and coffees were lovely though.
Location is good it’s close to Essen central station. Staff were so polite and chatty. They had an incentive to save on cleaning by offering a drink if you placed a sign outside to not clean the room, thought this was a great idea as we didn’t need it cleaned everyday.
Stayed in June 2024
Reviewed: 3 May 2024
Virginija
Lithuaniavery clean and tidy, the staff is very friendly. In the evening, there may be no parking space near the hotel
Stayed in May 2024
Reviewed: 27 April 2024
Thaer
GermanyThe price
Stayed in March 2024
Reviewed: 25 March 2024
Marianne
NetherlandsSmall bed (1 matras so if your partner move, you move too :-) and no chair in the room
Good vibe, nice interior
Stayed in March 2024
Reviewed: 2 January 2024
Giacomoit
NetherlandsSmell of beer in the entrance of the hotel
Stayed in December 2023
Reviewed: 29 December 2023
Eugeniu
MoldovaNot the cleanest room
Very friendly staff, nice and cozy bar at lobby
Stayed in December 2023
Reviewed: 2 December 2023
Tugba
GermanyNice and modern rooms, it was our second stay here in Essen at the NIU hotel The Staff were very friendly and helpful
Stayed in December 2023
Reviewed: 1 December 2023
Holly
United KingdomMaybe could have done with a kettle in room, however it is not essential as you can get a coffee downstairs. Depends how long your stay is :)
Lovely spacious rooms! Very modern and quirky. I especially loved the snack section down by reception. The staff were extremely friendly too.
Stayed in November 2023
Reviewed: 24 November 2023
Corinna
GermanyThe room was really small
The hotel was clean, the breakfast was good and the overall service was also good.
Stayed in November 2023
Reviewed: 10 October 2023
Jose
GermanyI know it was because of the season, but it was too pricey.
In general, the common areas are quite nice and the personnel are really helpful.
Stayed in October 2023
Reviewed: 5 October 2023
Ndigham
BelgiumThe absence of parking,the room was small and dark
The staffs were excellent, breakfast was perfect,but the parking was a problem
Stayed in October 2023
Reviewed: 11 September 2023
Mohammad
United KingdomI forgot my UK plug adaptor at home and hotel didn't have any as I use CPAP device during sleep, so was not able to use it that night
all was good
Stayed in September 2023
Reviewed: 30 August 2023
Shuckster
United KingdomWould be nice if rooms were a bit more child-friendly - softer corners, out-of-reach toilet brush, etc. Was able to move tricky items in some cases.
Nice staff, breakfast facilities, stylish rooms. Great that room has Chromecast enabled TV. Free cot was offered.
Stayed in August 2023
Reviewed: 25 August 2023
Shelley-ann
South AfricaStaff at the front desk need to acknowledge new arriving clients quickly, instead of continuing with what they are doing, and only assisting when they are done (they were not assisting any other clients, they were just talking to each other).
The shower was big, which was great. The room was very clean. Definitely value for money if you only need somewhere to sleep.
Stayed in August 2023
Reviewed: 20 August 2023
Jan
GermanyThe beds were too soft for me.
Super friendly staff! No hiccups on check-in, nice bar. Good breakfast. All in all very very good in terms of amenities. I forgot a thing in my room and the staff contacted me immediately upon finding. Excellent service culture.
Stayed in August 2023
Reviewed: 6 August 2023
Olga
United KingdomNothing!
Great place, lovely breakfast and friendly staff. Dog friendly!
Stayed in August 2023
Reviewed: 19 July 2023
Joel
United Kingdombreakfast
room
Stayed in May 2023
Reviewed: 5 July 2023
Anna
GermanyThe AC was a bit noisy, you could hear the water(?) Running/dripping
It was super clean, spacious and we loved the bean bag! The same was friendly, TV could be connected to phone etc. Outlets on both sides of the bed. Free Photostation was fun too
Stayed in June 2023
Reviewed: 25 June 2023
Catarina
NetherlandsWe got a noisy room close to the elevator, double den had two mattress with a space in the middle Hotel parking space in the street is not supervised, park a quarter further and it is free.
Very clean, original trendy decoration
Stayed in June 2023
Reviewed: 15 June 2023
Joel
United KingdomDidn't clean my room
Location
Stayed in May 2023
Reviewed: 2 June 2023
Alaanad
AustriaThe light in the room was weak it need a little bit more
The breakfast was very good and the hotel has a nice style with very friendly staff
Stayed in March 2023
Reviewed: 4 May 2023
Amelie
United Kingdomqueue at reception, a bit short staffed, only 3 irons available so couldn’t have one to iron my shirt (that was a problem), lack of fridge in room
trendy, cool vibes, great breakfast, very comfy beds and linen
Stayed in May 2023
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