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  5. Reviews of NH Collection Frankfurt Spin Tower

Reviews of NH Collection Frankfurt Spin Tower This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Güterplatz 1, Gallusviertel, 60327 Frankfurt/Main, Germany

#8 of 241 hotels in Frankfurt/Main

Guests' Choice

Review score

Based on 906 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.9

  • Facilities

    9.1

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    8.4

100% verified reviews

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Showing 1 – 25

  • Reviewed: 26 June 2024

    10
    The family room was perfect for my family. Loved the wall-to-wall windows!
    • Leisure trip
    • Family with young children
    • Family Adjoining Room (3 Adults + 1 Child)
    • Stayed 1 night

    Price of breakfast Price of parking

    Beautiful hotel Very comfortable Loved the wall-to-wall windows! Loved the family room. Great for my husband and I in one room with our daughter/granddaughter in the other.

    Stayed in June 2024

  • Reviewed: 26 June 2024

    8.0
    Good breakfast mediocre service
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The personnel of the hotel was often rude, there was just one person at the restaurant. The service at the desk is super slow. The food at the restaurant, with the exception of the breakfast was not worthy.

    The breakfast was excellent and the view from the hotel room

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights

    More Bar food options.

    Good breakfast & bar facilities. Walking distance to Main Train Station

    Stayed in June 2024

  • Reviewed: 24 June 2024

    9.0
    We stayed for 1 night and had a really comfortable stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Nothing - everything was really good.

    The hotel was in a really central location with easy access to the Football stadium. The room was spacious and clean. We really enjoyed our stay

    Stayed in June 2024

  • Reviewed: 22 June 2024

    10
    Excellent!
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    There was nothing that I did not like.

    Every thing was superb, including all the staff, who I thought ,went out of there way to help with any questions or queries.They were all very helpful from checking in to checking out.. Also I found the restaurant was very good, and the staff once again went out their way to make my stay enjoyable. The service was superb and my waitress was delightful!

    Stayed in June 2024

  • Reviewed: 22 June 2024

    8.0
    Good location comfortable stay
    • Business trip
    • Couple
    • Superior Double XL Room
    • Stayed 4 nights

    Front desk staff

    Location

    Stayed in June 2024

  • Reviewed: 22 June 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No way to open window and get fresh air - pretty warm in the room in the night

    Location, clean, great breakfast

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    If we return to Frankfurt, we will probably stay at a Marriott where I am a Platinum member if the room price is $400+&#
    • Couple
    • Superior Double or Twin Room Skyline View
    • Stayed 2 nights
    • Submitted via mobile

    The price was a 4 star property was exceptionally high as a result of EURO 2024

    It was conveniently located near the Frankfurt HbF

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double XL Room
    • Stayed 1 night
    • Submitted via mobile

    Area a bit edgy...

    Great room and bathroom very modern and lovely bed linen plus always appreciate coffee machine and a great view!area

    Stayed in June 2024

  • Reviewed: 20 June 2024

    10
    Despite all it was fantastic spending my weekend getaway with you.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I couldn’t go to Sauna when I asked the staff they directed me but still I couldn’t get in so I gave up. When I tried to call the reception no one picked up so I had to go to the lobby 😖

    The view was fantastic

    Stayed in June 2024

  • Reviewed: 19 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location is a bit seedy but ultimately no different than any other major city around the world.

    Staff was super friendly upon arrival, room was a perfect setup and very clean and updated, I will be buying the exact pillows and duvet used in the room when I return home, and the restaurant food and service were excellent. We enjoyed our walk each day to city and center. And the ease from the airport and to the train were great.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double XL Room
    • Stayed 3 nights
    • Submitted via mobile

    One of the respcian she saud that she is the manger Didnt help us and almost roond our vection

    It was cleen nice brekfest Marina from the respcian thank you soo much to jelp us ti enjoyי

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    New, fresh hotel. Highly recommend
    • Leisure trip
    • Family with young children
    • Family Adjoining Room (3 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely new hotel with amazing facilities, super clean, great brekky, short walk to train station. We had adjoining rooms for our family of four which was excellent.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Nice hotel on a good place in Frankfurt.
    • Leisure trip
    • Family with young children
    • Family Adjoining Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    No free parking

    The place

    Stayed in May 2024

  • Reviewed: 3 June 2024

    10
    Great breakfast, beautiful rooms & kid friendly !
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    We always come here when we fly from Frankfurt. Big rooms, nice view, clean, nice staff and the breakfast buffet is perfect before a long flight. They have many options and made to order dishes - great when you travel with a kid. The neighbourhood is part in shamble on one side, part new and clean on the other. We tried several restaurants less than 5min by foot from there and they were good (favorites : the chicago bbq restaurant and the ramen restaurant).

    Stayed in May 2024

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nearby the hotel a station area with a lot of homeless, prostitution, and drugged….. and terrible smells

    The room and view perfect

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Great location, modern and comfortable hotel.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    The room service for dinners or late snack was not available within the working hours indicated on arrival on Sunday evening.

    Great location, close to the train station, shopping mall with food/supermarket options. The hotel has a great gym facility and sauna. The room was comfortable, clean and well equiped.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double XL Room
    • Stayed 4 nights
    • Submitted via mobile

    I like all the things i found there breakfast, room, dinner, toillet, bar,... all was amazing

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Great stay in Frankfurt with good access by car and excellent breakfast
    • Business trip
    • Solo traveller
    • Junior Suite Skyline View
    • Stayed 1 night

    Phone connection on the higher floors is quite bad, but the view compensates that.

    Great location, underground parking under the hotel, excellent breakfast, and a great view from the higher floors.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    It was an enjoyable stay
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 6 nights

    Consider price reduction

    The breakfast was great, with a variety to chooses from. The staff was friendly and receptive. Great location, within a short convenient walking distance to Kap Europa Convention centre and Skyline Plaza Shopping Mall

    Stayed in April 2024

  • Reviewed: 18 May 2024

    10
    Another Great stay at NH Collection Hotel
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I like this hotel. The room was clean and spacious and nice and modern. I requested to be put on the highest level so won't hear noise from street level. They fulfilled my request i was on the 19th floor. The bathroom also requested was a shower which was also fulfilled. So this exceeded all my expectations. The bed was super comfortable. The breakfast was great nice and delicious freshly prepared. I recommend going early to get a great experience.

    Stayed in April 2024

  • Reviewed: 15 May 2024

    10
    Loved our stay and would definitely recommend this hotel. Staff was super friendly as well.
    • Leisure trip
    • Group
    • Superior Double or Twin Room Skyline View
    • Stayed 1 night

    View from the room was amazing. Loved waking up to the views of the city. Bed was super comfortable and cozy!

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    It'll get better.
    • Leisure trip
    • Couple
    • Superior Double XL Room
    • Stayed 2 nights
    • Submitted via mobile

    Water drains slowly from the shower. The air conditioner is not very cool. Soap hardens and is difficult to squeeze out.

    This new hotel has a very good view. And good breakfast.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Great views
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The amenities on the bathroom were not refilled on arrival and after 2 days without ,we had to demand it.

    The views and breakfast

    Stayed in May 2024

Showing 1 – 25

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