Güterplatz 1, Gallusviertel, 60327 Frankfurt/Main, Germany
#8 of 241 hotels in Frankfurt/Main
Guests' ChoiceBased on 906 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.9
Facilities
9.1
Staff
8.7
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 26 June 2024
Melanie
United StatesPrice of breakfast Price of parking
Beautiful hotel Very comfortable Loved the wall-to-wall windows! Loved the family room. Great for my husband and I in one room with our daughter/granddaughter in the other.
Stayed in June 2024
Reviewed: 26 June 2024
Diana
SwitzerlandThe personnel of the hotel was often rude, there was just one person at the restaurant. The service at the desk is super slow. The food at the restaurant, with the exception of the breakfast was not worthy.
The breakfast was excellent and the view from the hotel room
Stayed in June 2024
Reviewed: 24 June 2024
Ashish
United KingdomMore Bar food options.
Good breakfast & bar facilities. Walking distance to Main Train Station
Stayed in June 2024
Reviewed: 24 June 2024
Natalie
NetherlandsNothing - everything was really good.
The hotel was in a really central location with easy access to the Football stadium. The room was spacious and clean. We really enjoyed our stay
Stayed in June 2024
Reviewed: 22 June 2024
Phill
United KingdomThere was nothing that I did not like.
Every thing was superb, including all the staff, who I thought ,went out of there way to help with any questions or queries.They were all very helpful from checking in to checking out.. Also I found the restaurant was very good, and the staff once again went out their way to make my stay enjoyable. The service was superb and my waitress was delightful!
Stayed in June 2024
Reviewed: 22 June 2024
Nagpal
IndiaFront desk staff
Location
Stayed in June 2024
Reviewed: 22 June 2024
Daniel
DenmarkNo way to open window and get fresh air - pretty warm in the room in the night
Location, clean, great breakfast
Stayed in June 2024
Reviewed: 21 June 2024
Walter
United StatesThe price was a 4 star property was exceptionally high as a result of EURO 2024
It was conveniently located near the Frankfurt HbF
Stayed in June 2024
Reviewed: 21 June 2024
Debbie
United KingdomArea a bit edgy...
Great room and bathroom very modern and lovely bed linen plus always appreciate coffee machine and a great view!area
Stayed in June 2024
Reviewed: 20 June 2024
Stella
GermanyI couldn’t go to Sauna when I asked the staff they directed me but still I couldn’t get in so I gave up. When I tried to call the reception no one picked up so I had to go to the lobby 😖
The view was fantastic
Stayed in June 2024
Reviewed: 19 June 2024
Elizabeth
United StatesLocation is a bit seedy but ultimately no different than any other major city around the world.
Staff was super friendly upon arrival, room was a perfect setup and very clean and updated, I will be buying the exact pillows and duvet used in the room when I return home, and the restaurant food and service were excellent. We enjoyed our walk each day to city and center. And the ease from the airport and to the train were great.
Stayed in June 2024
Reviewed: 8 June 2024
Yaron
IsraelOne of the respcian she saud that she is the manger Didnt help us and almost roond our vection
It was cleen nice brekfest Marina from the respcian thank you soo much to jelp us ti enjoyי
Stayed in June 2024
Reviewed: 7 June 2024
Heather
AustraliaNothing
Lovely new hotel with amazing facilities, super clean, great brekky, short walk to train station. We had adjoining rooms for our family of four which was excellent.
Stayed in June 2024
Reviewed: 5 June 2024
Juan
ColombiaNo free parking
The place
Stayed in May 2024
Reviewed: 3 June 2024
Oceane
GermanyWe always come here when we fly from Frankfurt. Big rooms, nice view, clean, nice staff and the breakfast buffet is perfect before a long flight. They have many options and made to order dishes - great when you travel with a kid. The neighbourhood is part in shamble on one side, part new and clean on the other. We tried several restaurants less than 5min by foot from there and they were good (favorites : the chicago bbq restaurant and the ramen restaurant).
Stayed in May 2024
Reviewed: 2 June 2024
Kristina
RussiaNearby the hotel a station area with a lot of homeless, prostitution, and drugged….. and terrible smells
The room and view perfect
Stayed in May 2024
Reviewed: 29 May 2024
Eléonore
GermanyThe room service for dinners or late snack was not available within the working hours indicated on arrival on Sunday evening.
Great location, close to the train station, shopping mall with food/supermarket options. The hotel has a great gym facility and sauna. The room was comfortable, clean and well equiped.
Stayed in May 2024
Reviewed: 26 May 2024
Nshimirimana
CanadaI like all the things i found there breakfast, room, dinner, toillet, bar,... all was amazing
Stayed in May 2024
Reviewed: 22 May 2024
Laurent
BelgiumPhone connection on the higher floors is quite bad, but the view compensates that.
Great location, underground parking under the hotel, excellent breakfast, and a great view from the higher floors.
Stayed in May 2024
Reviewed: 19 May 2024
Richard
UgandaConsider price reduction
The breakfast was great, with a variety to chooses from. The staff was friendly and receptive. Great location, within a short convenient walking distance to Kap Europa Convention centre and Skyline Plaza Shopping Mall
Stayed in April 2024
Reviewed: 18 May 2024
Dwayne
United KingdomI like this hotel. The room was clean and spacious and nice and modern. I requested to be put on the highest level so won't hear noise from street level. They fulfilled my request i was on the 19th floor. The bathroom also requested was a shower which was also fulfilled. So this exceeded all my expectations. The bed was super comfortable. The breakfast was great nice and delicious freshly prepared. I recommend going early to get a great experience.
Stayed in April 2024
Reviewed: 15 May 2024
Anel
South AfricaView from the room was amazing. Loved waking up to the views of the city. Bed was super comfortable and cozy!
Stayed in May 2024
Reviewed: 14 May 2024
Sinradee
ThailandWater drains slowly from the shower. The air conditioner is not very cool. Soap hardens and is difficult to squeeze out.
This new hotel has a very good view. And good breakfast.
Stayed in May 2024
Reviewed: 13 May 2024
Georgia
FranceThe amenities on the bathroom were not refilled on arrival and after 2 days without ,we had to demand it.
The views and breakfast
Stayed in May 2024
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