We booked 2 rooms with a queen size beed and both od us got 2 separately single bed. We had not have a kettle in room but Tea was there. Shower water was critical hot and hard to manage proper temperature. Also the coffee machine doesn't work in one of our room, so for this price to many bad surprises.

Location and the special building are very good. We had not had a breakfast so i can not make any commitment.

Stayed in June 2024

Staff very disengaged. Noticed this both at the reception as well as the restaurant. First time for us in Germany that we had reception desk team that was more interested in chatting amongst themselves, and restaurant team that tried to avoid eye contact at all cost. I would have voiced my disappointment at check out, rather than a review, had I been given the chance.

Stunning architecture, great views of the city

Stayed in June 2024

The so called Fitness centre was 4 different cardio machines and a tower with a few dumbbells. No mats or further equipment.

The sauna was nice and also the towels and relaxing area. The room was clean with a nice view over the city.

Stayed in June 2024

- staff at reception in first evening was not very solution orientated („no, the restaurant is full“ - would have appreciated alternative recommendations in the surrounding area then) - a bit expensive after all

- centrally located - good facilities

Stayed in May 2024

the surrounding park can feel shady at night although probably safe

The location in the old water tower and the surrounding eclectic, working class and student neighborhood

Stayed in April 2024

Parking fee, that's a rip-off !

Location, staff, bar, breakfast.

Stayed in May 2024

Location was a little sketchy but ok.

Really clean and well-appointed hotel.

Stayed in May 2024

location is superb. near to train station. They made a surprize for us

Stayed in May 2024

Staff 👎

Location The idea

Stayed in April 2024

Beautfiful building inside and out. Comfortable room with views of the city. Excellent staff.

Stayed in April 2024

better hairdryer... ;)

Nice and modern rooms. Window to the bathroom was a novel touch. great Breakfast. Friendly and helpful reception staff. 5 min walk from the Schanzen Viertel with great restaurants.

Stayed in March 2024

I need gluten free bread. We payed for bed and breakfast (which is not cheap) and the person in charge of the restaurant put me problems or limitations every day when I asked for my bread. They didn't want to give me "too many bread buns", or brought me 2 when I asked for 3, or brought me no muffin, only after repeated requests. It's embarrassing that such a fancy and expensive place is greedy concerning a couple of bread buns, specially taking into account that all the other clients could take as much as they wanted.

Comfortable, beautiful, good location.

Stayed in April 2024

The rooms were a bit dated and windows too small

Interesting architecture, interesting entrance

Stayed in March 2024

Parking is difficult at the location. Hotel garage was full.

Breakfast was excellent and plenty of different food, from fish to sweat.

Stayed in March 2024

Our double bed had three (?) pillows, could have done with one more. Had a welcome gift in our room which was meant for another customer. At checkout I was asked to pay tourist tax, which I had done at check in. Just little things but it seemed a bit disorganised. Staff expect customers to use the app for everything but I would prefer a more personal touch.

Fantastic location. Nice quiet rooms, interesting architecture

Stayed in March 2024

Legendary place in amazing location, very stylishly renovated old water tower. A deserved preferred stay when ever in Hamburg.

Stayed in January 2024

Very unusual but nice atmosphere, careful personal, clean and beautiful. I highly appreciate that this hotel allows stay with a cat since most Hamburg hotels do not allow.

Stayed in February 2024

The staff has a special attitude. Maybe it's part of the concept, but I did not feel welcome.

Stayed in January 2024

Small note but I'm not a huge fan of the type of soap used... smelled quite like "plastic". Aside from this, zero complaints.

This was a VERY unique location. I have stayed in Hamburg before and chose this due to its proximity to the surrounding restaurants. It was very clean and comfortable!

Stayed in January 2024

Unfortunately we find the interior a bit out dated. We were there in 2012 en loved it but now it could use a touch of paint and new carpeting etc.

We loved the location. The building. And the staff is very friendly.

Stayed in December 2023

The location was perfect for our needs.

Stayed in December 2023

Easy access in an interesting area. Kind staff. Comfortable room with a view. Excellent breakfast. Stylish architecture

Stayed in November 2023

Nothing special.

Stayed in September 2023

Short time 😊

Perfect place to stay if visiting Hamburg, great location, clean rooms and bathrooms, little things such as coffee maker or hair fan added the value of the place.

Stayed in October 2023