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Reviews of Hotel Moon

Friedrichstr. 93, Unterbilk, 40217 Düsseldorf, Germany

#31 of 200 hotels in Düsseldorf

Guests' Choice

Review score

Based on 99 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    7.9

  • Staff

    9.8

  • Value for money

    8.9

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 21 September 2024

    10
    Business trip in Dusseldorf/Cologne
    • Business trip
    • Solo traveller
    • Single Room including Parking
    • Stayed 4 nights
    • Submitted via mobile

    This is small hotel, located at a very good location walking distance 5-7 min from the Dusseldorf Blik train station. It is also close 30 min from main atractions. I was there for business and need to travel each day to Cologne, it was super convenient. The hosts are very nice and make you feel comfortable and welcomed. The room was simple with basic comodities, super clean, bed comfortable and I can say I slept really good over my 4 days stay even though I am a light sleeper😊. I am very grateful for the plate of fruits offered to me last day as a gift from the owner because my flight was too early next morning and I didnt have where to buy breakfast except airport. Both of them do a little gestures that show you that you are welcomed and appreciated. I would definitelly come back next time I am in the city. Until our next meeting with the owners I wish them best of luck!

    Stayed in September 2024

  • Reviewed: 8 September 2024

    10
    Wondeful plce for 2-3 night.
    • Leisure trip
    • Family with young children
    • Double Room including Parking
    • Stayed 2 nights

    Cool people. Excellent location. Breakcfast was testy.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room including Parking
    • Stayed 5 nights
    • Submitted via mobile

    Hosts are very friendly.

    Stayed in August 2024

  • Reviewed: 25 July 2024

    10
    Friendly staff, simple rooms.
    • Leisure trip
    • Group
    • Double Room including Parking
    • Stayed 3 nights

    Very friendly staff and the parking was very easy! It was a nice place to rest our heads for a few nice.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    Clean efficient and value for money
    • Leisure trip
    • Family with young children
    • Double Room including Parking
    • Stayed 3 nights
    • Submitted via mobile

    Simple and very clean accomodation with very nice hosts

    Stayed in July 2024

  • Reviewed: 2 July 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room including Parking
    • Stayed 2 nights

    The best host ever met

    Stayed in June 2024

  • Reviewed: 24 June 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room including Parking
    • Stayed 4 nights
    • Submitted via mobile

    Exceptional cleanliness, very friendly and helpful owners, and great location.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Very good localization and staff. Clean and quiet stay.
    • Business trip
    • Solo traveller
    • Single Room including Parking
    • Stayed 3 nights
    • Submitted via mobile

    Very helpfull staff. Individual approach.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    10
    Exceptional
    • Business trip
    • People with friends
    • Twin Room including Parking
    • Stayed 3 nights
    • Submitted via mobile

    Everything was fine.

    The stuff is excellent and they helped us to be informed about transportation, locations in the city, etc. We used additional breakfast service and I can recommend it to everyone. Location of the hotel is very good and well connected.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Business trip
    • Group
    • Double Room including Parking
    • Stayed 3 nights

    Rooms are not very big :)

    Room was very clean and cleaning was everyday. Very friendly stuff. Mr. Pae was very helpful in advises about public transport, way to the closest grocery, etc. Location is also a huge benefit of the hotel - tram and bus stops are very close, so you can reach Expo or airport in 20-25 minutes. Nevertheless it is very quit here and be sure - you'll rest well.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    The property is fine, will stop there again.
    • Business trip
    • Solo traveller
    • Single Room including Parking
    • Stayed 3 nights
    • Submitted via mobile

    Lack of the kettle in the room. Im used to drink hot tea and the weather was raining all the time. In such situation it's a smal minus.

    Location is fine. Small and clean rooms as well as cleaning service every day. Owner was very kind and polite.

    Stayed in April 2024

  • Reviewed: 28 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room including Parking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, all was perfect, more than expected and we will be back always here

    Hosts are very friendly, they even help us recommending areas to visit, the location was perfect, near the train station, all was so clean and also the free coffe in the morning

    Stayed in January 2024

  • Reviewed: 24 January 2024

    8.0
    Cute gem in Central Düsseldorf Area
    • Leisure trip
    • Solo traveller
    • Single Room including Parking
    • Stayed 2 nights
    • Submitted via mobile

    I've visited in winter, and it was pretty chill in the room. Heaters didn't help much. But the host gave an extra blanket, so the night was good. The room style is pretty minimalistic, with no water kettle in the room - you can, however, go to the breakfast area, and the host will brew tea/coffee for you. These are no real "dislikes" just something useful to know in advance.

    Hosts are probably the friendliest in the city. The location is great, and breakfast is cute. Parking included is a gem for such a central location. Calm inner yard, you can have a good rest and recover from the long day.

    Stayed in January 2024

  • Reviewed: 10 December 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room including Parking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, everything was good.

    Very good location nearby public transport. Within 10 minutes you could be in the city center. Also the free parking is great.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room including Parking
    • Stayed 1 night
    • Submitted via mobile

    Excellent for the price point Rooms were good but the exceptional service is what made this hotel hands down the best we stayed at in Germany. From the owner running out to greet us and help us park on arrival, to spending time chatting with us and recommending areas to visit (which unfortunately wasn't very common in other establishments), to the unbelievable cleanliness we became accustomed to returning to on our stay there. Going the extra mile wherever they could with the little details like folding up the end of the toilet roll in little triangles and sorting out the messy situation in the bathroom we left behind did not go unnoticed. Being understanding about us being late for breakfast and seeing us off at the end of our stay. Surpassed our expectations and we thank you for the hospitality Your friends in Australia

    Stayed in November 2023

  • Reviewed: 12 November 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room including Parking
    • Stayed 2 nights
    • Submitted via mobile

    Everything perfect. The hotel is clean, position perfect, and Mr Be is a wonderfil host

    Stayed in November 2023

  • Reviewed: 12 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room including Parking
    • Stayed 5 nights

    It was a really nice hotel. Reason of the saying very good instead of perfect is that price level is higher than normal due to a trade fair . It is very clean hotel and close to public tranportation points. Mr Pae is great personality and makes you feeling at home. and also thanks for the breakfest service which is not included normally.

    Stayed in October 2023

  • Reviewed: 17 August 2023

    10
    Marvelous. Never had such a good host before! Strongly recommend
    • Leisure trip
    • Family with young children
    • Twin Room including Parking
    • Stayed 2 nights
    • Submitted via mobile

    The host was very helpful and friendly

    Stayed in August 2023

  • Reviewed: 8 August 2023

    10
    Will definitely use this hotel again and will be recommending to friends who want to visit the city
    • Leisure trip
    • Family with young children
    • Double Room including Parking
    • Stayed 2 nights
    • Submitted via mobile

    No lift. Car park was a very tight squeeze for an estate car.

    Great location. Great having car parking spaces. Very friendly management. Offered free coffee. Great with local knowledge.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room including Parking
    • Stayed 1 night

    Moon is family owned and the owners are the sweetest people! immediately after they confirmed our reservation, whic was last moment by the way, they checked with us when we would arrive. Upon arrival everything was amazing. They were friendly warm and very helpful. They offer breakfast as well, but we did not have time to enjoy it. They offered usa good cup of coffe and some complimentary fruits. We stayed for one night oly but if we ever return i am sure we will choose to stay with them again.

    Stayed in July 2023

  • Reviewed: 21 July 2023

    9.0
    It was wonderful! Thank you!
    • Business trip
    • Solo traveller
    • Single Room including Parking
    • Stayed 4 nights

    I loved it! Hotel Moon were very tentative to my needs. I was made to feel very special.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    10
    Best place to stay to enjoy Düsseldorf. Friendly, Easy, Clean and Comfortable.
    • Leisure trip
    • Couple
    • Double Room including Parking
    • Stayed 2 nights

    The owners were very friendly and helpful. It was very clean and comfortable, and it was easy to reach with the car, and we could park the car in the very nice courtyard. It felt very nice and safe place.

    Stayed in July 2023

  • Reviewed: 29 June 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room including Parking
    • Stayed 2 nights
    • Submitted via mobile

    Very clean and simple, enough for what you need.

    Stayed in June 2023

  • Reviewed: 23 June 2023

    10
    Good staff and location
    • Leisure trip
    • Solo traveller
    • Single Room including Parking
    • Stayed 5 nights
    • Submitted via mobile

    Every floor with a fridge is better.

    The staff here are very nice and helpful, every hotel with high scores must be with some reasons .The breakfast is also good .quiet neighborhood.beautiful garden with parking space

    Stayed in June 2023

Showing 1 – 25

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