Schwarzensteinweg 81, Burgaltendorf, 45289 Essen, Germany
#13 of 81 hotels in Essen
Guests' ChoiceBased on 86 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.5
Facilities
8.7
Staff
9.2
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 7 September 2024
Ixlbxl
BelgiumHotel is between "small and unique" and "large and not personal" - friendly staff but then also not very personal; remote location but still in a development - very clean, but also sterile with less charm, ...
Large room; good food (not Michelin Star, but way way above average - both breakfast and dinner); easy parking
Stayed in July 2024
Reviewed: 29 July 2024
An
BelgiumVery nice hotel and very dog friendly
Stayed in July 2024
Reviewed: 14 July 2024
Alex
IsraelI don`t know...
The serviceThe staff was great! Very courteous service. A very indulgent breakfast and excellent service in the dining room as well. A very pleasant and friendly place.
Stayed in July 2024
Reviewed: 12 July 2024
John
United Kingdom.
.
Stayed in July 2024
Reviewed: 5 July 2024
James
United StatesClean, modern, friendly.
Stayed in July 2024
Reviewed: 5 July 2024
Shaun
United KingdomLocation was a little bit isolated. The rooms could do with some updating. My room had a very eclectic feel which could just be a style choice and it was certainly nice enough but a lick of paint wouldn’t have gone amiss.
The hotel staff couldn’t do enough for us and they are a real credit to the hotel. The communal hotel facilities were excellent and much better than I had expected. Breakfast was outstanding, if a little on the pricey side (had assumed breakfast was included as I normally how that box checked) but when added to the room rate and facilities it is still very good value for money. In addition the outside space at the hotel is amazing and if we had stayed for more than 1 night we would have definitely take more advantage of it and the Spa facilities.
Stayed in July 2024
Reviewed: 16 June 2024
Will
CuraçaoNo logic flow of
Very friendly
Stayed in June 2024
Reviewed: 23 May 2024
Ana
NetherlandsThe pool and sauna are fantastic, specially if you're on a business trip. It's great to empty your mind and relax after work. Staff is very polite and helpful. Rooms are clean, everything works.
Stayed in April 2024
Reviewed: 29 April 2024
Jmoncadab
NetherlandsBreakfast, nice location, very friendly staff
Stayed in April 2024
Reviewed: 11 March 2024
Abdoellah
NetherlandsVery friendly staff professional management
Stayed in March 2024
Reviewed: 15 February 2024
Victor
RomaniaUncomfortable pillows! No toiletries.
Good breakfast, helpful staff, convenient location. The presence of a terrace in the room, a green quiet area. On my next trip I will stay at this hotel.
Stayed in February 2024
Reviewed: 26 January 2024
Martha
NetherlandsEverything was fine
Easy parking, greenery (trees)
Stayed in January 2024
Reviewed: 25 January 2024
Nida
NetherlandsI requested a welcome letter with personalized greetings as a surprise , they confirmed they would do it. In the end , they didn't. Minor thing nothing huge
Simple, clean , staff always available
Stayed in December 2023
Reviewed: 2 January 2024
Alexander
United KingdomStaff was really helpful and great.
Stayed in December 2023
Reviewed: 30 December 2023
Kostyantyn
UkraineEverything was good, it would be better if it was bathtub instead of shower in the room,
Fantastic place, amazing attention to details in every peace, excellent pool, very good breakfast, place for play for children
Stayed in December 2023
Reviewed: 9 October 2023
John
United Arab EmiratesGeneral attitude of the very friendly helpful staff very kind and considerate
Ar.ge
Stayed in October 2023
Reviewed: 7 October 2023
Maria
SpainNothing :)
Nice restaurant, wonderful dinner.and breakfast
Stayed in October 2023
Reviewed: 20 September 2023
Jacqui
United KingdomNo one at reception on arrival we had to go looking for someone The restaurant outside is very nice but was so chaotic and took so long for the food to arrive we actually considered leaving and going somewhere else as we waited an hour.
Dog friendly Good location Nice surrounding grounds
Stayed in August 2023
Reviewed: 19 September 2023
Jack
United KingdomNo room service, or late options for food.
Good location, great breakfast. Staff fantastic.
Stayed in September 2023
Reviewed: 20 August 2023
Martyn
United KingdomBed was a little too soft for me, and I kept rolling into the middle of the mattress.
Staff were amazing, very attentive, friendly, and always smiling Food in the restaurant was superb, waiting staff took their time to translate the menu for us, and did not rush us, the homemade breads and goats cheese mouse were out of this world, great selection for breakfast and the morning staff were again amazing. The hotel is in a great location, nice and secluded
Stayed in August 2023
Reviewed: 11 July 2023
Olha
NetherlandsI liked lot my room 73. It is lovely place where the hotel is situated.
Stayed in July 2023
Reviewed: 29 April 2023
Paula
NetherlandsWe didn’t make use of the restaurant. It seemed overpriced. Also on one evening it was closed. We made use of a local restaurant (EssZimmer).
We enjoyed the quietnesses of the room as well as the option of the screens. Beds were comfortable. The walkway to the bus station and supermarket was very convenient.
Stayed in April 2023
Reviewed: 8 January 2023
Velimir
CroatiaEverything was super nice!
Stayed in December 2022
Reviewed: 4 January 2023
Carol
United KingdomThis is really only a minor complaint but additional charge for the dog was a bit more than I would usually expect. But it seemed like the hotel took extra steps to keep things comfortable for them with towel and bowl provided and even poo bags if you needed them so I can see how the charge is justified.
The room was lovely, breakfast was fantastic. Pool facilities and children's play area kept little one happy. Surrounds were perfect for wandering with the pooch. Seemed like plenty of parking available. The hotel was a lot more luxurious than I expected for the price so very good value! Staff were friendly and communication was great with rapid responses to concerns presented prior to arrival.
Stayed in January 2023
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