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  5. Reviews of Mercure Hotel München Altstadt

Reviews of Mercure Hotel München Altstadt This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Hotterstr. 4, Altstadt-Lehel, 80331 Munich, Germany

#84 of 395 hotels in Munich

Guests' Choice

Review score

Based on 929 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.7

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 19 September 2024

    10
    Angelica at the Reception Desk was more than helpful. She made our stay most pleasant! Additionally, Wonderful Breakf
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Convenient, Clean, Comfortable

    Stayed in September 2024

  • Reviewed: 18 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The weather was not good Rained all day Sunday and Monday

    The location was perfect close for trams and buses

    Stayed in September 2024

  • Reviewed: 18 September 2024

    9.0
    Great place to stay to visit old town.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    This property is well located between train station and very close to the old town. It is very minimalist in decor but very comfortable and clean. The breakfast was amazing with a machine that made fresh squeezed orange juice and so many choices. Probably our favorite breakfast on our trip! Also free mini-bar which was nice addition.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    10
    loved it!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    some stairs

    A wonderful Old Town location.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    Fantastic stay!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great location, spotlessly clean, modern and super friendly staff

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Excellent location, very clean. Good breakfast. Would stay again

    Stayed in September 2024

  • Reviewed: 10 September 2024

    10
    Convenient heart of town location with superb service and delicious food. Thank you.
    • Business trip
    • Family with young children
    • Standard Twin Room
    • Stayed 8 nights

    Breakfast was fantastic. I have had several European breakfasts and this ranked with the very good ones. I LOVED the free mini-bar that was restocked everyday. It had super fresh Bavarian water and my favorite Apple juice. The air conditioning was quiet and excellent. Television stations took me all over Europe, which I love. The staff called me a taxi several times for my elderly parent. This was super convenient.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    10
    Excellent hotel, close to everything.
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Location was quiet and excellent. Breakfast very good. Many choices.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    .I have no reservations about recommending this hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I thought this was going to be an old facility with small rooms, but it is contemporary, clean, well maintained. Staff are wonderful. Our room was spacious and setup was excellent for laying out baggage for easy access. Location is excellent, close to center of old city. Breakfast was very good. I would return to this hotel for a repeat visit to Munich.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    I think the price at the moment was a little high because of the Adele residency in Munich, but other than that I can't really complain about anything. Overall a good experience.

    The hotel is really well located, walking distance from everything you might need. Room was small but cozy. Breakfast was good. Staff was helpful, and the overall check-in experience was nice.

    Stayed in September 2024

  • Reviewed: 5 September 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    WIFI

    Good breakfest and location. Open, partly working wifi. Impossible to work without safe wifi. It's a shame, because otherwise the hotel is excellent

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    I asked a simple question (what time the breakfast starts in the morning) to the front desk staff and the response they gave me was to read the brochure. A simple question that required a simple answer.. but I was left to figure it out on my own.

    Great location to central city Munich. great air conditioning. Breakfast was good.

    Stayed in August 2024

  • Reviewed: 1 September 2024

    10
    Excellent Hotel in Outstanding Location
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    I cannot think of anything negative.

    The breakfast was an outstanding feast! Being from the states, we expected cereals, maybe an egg if lucky. This was over the top with eggs, pastries, assorted meats, cheeses, cereals, fruits, even salmon! It also had the best fresh squeezed orange juice I've ever had! Ours was included, but even at €20, it would be worth it. The location was outstanding. It was walkable to the city center (Ratskeller/Marianplatz), shops, restaurants, and the metro station to take you further. The rooms were a fine size and well-appointed when it came to necessities. We happened upon this hotel chain in Lisbon a few years ago and will now seek it out.

    Stayed in August 2024

  • Reviewed: 31 August 2024

    8.0
    Great, close to everything
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bees around in the breakfast area and sitting in the food

    Location, breakfast had everything even machine that made fresh orange juice. Free! Mini bar

    Stayed in August 2024

  • Reviewed: 30 August 2024

    10
    Recomended 100%
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    In our vacations, we got up early because of the noise that the cleaning lady was making in the next room, she had loud music playing while she was cleaning.

    Excellent location & breakfast! A/C properly working, room an areas are clean

    Stayed in August 2024

  • Reviewed: 28 August 2024

    9.0
    Great hotel right in the centre of a beautiful city.
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 2 nights
    • Submitted via mobile

    Right in the centre of a surprising beautiful city. Very clean room with a city/rooftop view & a great breakfast. I would def stay here again

    Stayed in August 2024

  • Reviewed: 28 August 2024

    9.0
    Always stay Hilton’s
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location and comfortable beds

    Stayed in August 2024

  • Reviewed: 27 August 2024

    10
    Quality Service
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location and the free mini bar

    Stayed in August 2024

  • Reviewed: 27 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Location Location Location great to walk around in the city center

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    Great short stay in Munich, great hotel, friendly staff great location
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing I didn’t like

    Location was great, the rooms were a decent size, aircon was great, the amenities in the room and the ability to get tea and coffee when you wanted was great. Breakfast was good too. The staff were really helpful and friendly.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    10
    Incredible quiet location and clean spacious hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It was brilliant. The only vwry minor disappointment was the cheap scratchy toilet paper!

    Fantastic location, really clean and bright rooms, good facilities. Can't fault the stay.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Great location , easy to get to the sites we wanted to get too. Staff were fantastic, helpful , polite , would definitely recommend.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    10
    Great stay with friends for a long weekend
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to pick at

    Very clean & comfortable. Great central location.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    Perfect location,nice service,good breakfast
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Location

    Stayed in August 2024

Showing 1 – 25

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