Hotterstr. 4, Altstadt-Lehel, 80331 Munich, Germany
#94 of 392 hotels in Munich
Guests' ChoiceBased on 853 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.7
Facilities
8.4
Staff
9.1
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 8 October 2023
Ktb1980
GermanyNa
It's location was absolutely perfect...within 5min walk to marienplatz.
Stayed in September 2023
Reviewed: 7 October 2023
Sarah
United StatesBeds and pillows could have been better (fairly firm). Bathroom and shower are pretty tiny.
Breakfast was great. Location was perfect. Staff was very friendly.
Stayed in October 2023
Reviewed: 30 September 2023
Sona
United StatesThe price
Breakfast was excellent. Also appreciated the 24 hour tea/coffee/water service. Nice of you to stock the fridge for free, too. Thank you so much.
Stayed in September 2023
Reviewed: 30 September 2023
Louise
United KingdomShower in one of the rooms blocked and drain filled the shower with waste, which was unpleasantIt was sorted very quickly and efficiently
The breakfast was excellent with a great choice of food. Staff all very helpful
Stayed in September 2023
Reviewed: 27 September 2023
Ana
United StatesIt is the second time we stay at the hotel and for the second time we had issues with AC. Not cooling off.
Breakfast, Location and Staff are all great.
Stayed in September 2023
Reviewed: 27 September 2023
Ofir
IsraelLocation
Location is great 2 minutes walk from Marienplatz Very clean and good breakfast
Stayed in September 2023
Reviewed: 25 September 2023
Joseph
CanadaNothing
Great location, clean and spacious room, staff were great and loved having breakfast included!
Stayed in September 2023
Reviewed: 24 September 2023
Kevin
United KingdomThe room was comfortable but quite small and certainly not worth the huge price paid !!! I have stayed in some top class hotels with far more facilities, ie Spa, sauna, swimming pool etc and paid far less than i did at the Mercure. Obviously, like everyone else staying there, i was being taken advantage of due to the Oktoberfest taking place and prices probably being increased because of this ? It is a shame but this is the case everywhere in the world and not just at the Mercure ! This apart, my room was comfortable, the breakfast had ample choice and the staff were very friendly, polite and helpful.
The location was great, only a hundred yards from the Marienplatz and central for everything, not only the attractions but for the S-Bahn too.
Stayed in September 2023
Reviewed: 22 September 2023
Samuel
United StatesNothing
The staff at Mercure München Altstadt were very friendly, helpful, personal and professional. The breakfast was was excellent because of variety and quality. The location was great.
Stayed in September 2023
Reviewed: 20 September 2023
Jonas
IcelandWC troubles Easy to open suitcases, but where to put.
The staff
Stayed in August 2023
Reviewed: 19 September 2023
Michael
Canadaa/c was not up to the task , it was a very hot day .
location was excellent. room was spacious. breakfast was great.
Stayed in August 2023
Reviewed: 18 September 2023
Samuel
United StatesNothing
We liked many things about our visit to Mercure Hotel in Munich to include: friendless, flexible, great breakfast, helpful and it’s good location.
Stayed in September 2023
Reviewed: 17 September 2023
Aminuddin
Malaysiawindow view
locations, walking distance to old city and main train station.
Stayed in September 2023
Reviewed: 16 September 2023
Fred
United StatesLocation and very good breakfast
Stayed in September 2023
Reviewed: 16 September 2023
Jennifer
Czech RepublicOne small issue: the bathroom fan was annoying bc could not be turned off—it has its own timer, so I would just remove the key card and pop it back in after a couple of minutes.
Great location; also the unlimited free drinking water was a pleasant surprise and nice plus.
Stayed in September 2023
Reviewed: 16 September 2023
Leah
United StatesThe beds were a little hard, and the quality of the pillows/bedding was on the lower side. Our room was also right on the main street, so it was a bit noisy at night. But all of that is understandable given the room rate and the location, which we were happy to overlook.
The location was right near Marienplatz and easily walkable to the big attractions. The breakfast and the staff are the true highlights of this property - we were pleasantly surprised, and would come back again!
Stayed in September 2023
Reviewed: 16 September 2023
Sandra
United StatesWe had a room on 6th floor with dormers that made some spaces in room useless. We bumped our heads a few times.
The. Breakfast was exceptional and the staff great.
Stayed in September 2023
Reviewed: 13 September 2023
Erwin
Austriabathroom was not claen with hair on the floor! (my wife would not accept that)
Very friendly staff, specifically at breakfast, nice breakfast with local touch (Weißwurst), nice breakfaast room with open door and view, to the street, free drinks at the minibar (very nice, although I did not use them), perfect location in the center
Stayed in September 2023
Reviewed: 11 September 2023
Avinoam
IsraelThe parking was a problem. The hotel didn’t direct us to its parking which is a lot cheaper. There was no shower but one had to climb the bath tab.
Location is very good. Breakfast was OK. There was an AC in the rooms.
Stayed in September 2023
Reviewed: 9 September 2023
Pamela
United StatesI felt like we got tricked into thinking breakfast was included and it wasn’t and it was $47 Euro each day!!!!!!! And we were just dainty eaters. I didn’t know until the bill came!! Our train tickets to our next two locations were less than one breakfast.
Clean modern and great AC.
Stayed in September 2023
Reviewed: 5 September 2023
Valerie
SwitzerlandI liked everything.
The location is excellent, right in the centre of the Altstadt, everywhere is within easy walking distance. Hotel is a good 3-star hotel. The breakfast is excellent. A plus is the coffee machine in the breakfast room, guests may go into the breakfast room at any time to use the machine. There are complimentary drinks in the fridge in the room. The staff are friendly and helpful. I have stayed at this hotel several times and am always completely satisfied.
Stayed in September 2023
Reviewed: 4 September 2023
Keith
CanadaGreat location. Friendly staff. Fantastic breakfast. Bed was very comfortable
Stayed in September 2023
Reviewed: 28 August 2023
William
United StatesA fitness facility would make the hotel ideal, but this is a small hotel so that may not be a practical use of space.
+ Staff, friendly and efficient + breakfast was excellent with a wide selection of foods and attentive staff + location was excellent and very convenient to public transportation and attractions.
Stayed in August 2023
Reviewed: 28 August 2023
Siân
United KingdomThe beds (2x single) are small and hard - woke up with a sore back every morning The breakfast is free, but included as a cost item on the invoice - so not free really, more ‘compulsory’ The hotel is overpriced for what it is (= very basic) - although I suppose that’s because of the central location The bath products were in big bottles secured to the wall several feet up. Fine for showers, absolutely hopeless for baths One pair of slippers between two people, and wooden floors Small room, nowhere to place open cases comfortably
Breakfast was very good - a good selection of products, and a machine for pressing orange juice A very central location but just off onto a back street, so noise from the street was minimal The air-conditioning was welcome - effective, but without being noisy or overly chilly You can hire bikes for free - we didn’t, but the option is there Within easy reach of public transport, and only about 15 minutes’ walk from the central station Big TV, reasonable Wi-Fi
Stayed in August 2023
Reviewed: 27 August 2023
Eddy
United Arab EmiratesThe location is exceptional. 5 minutes walk from Marienplatz, 5 minutes walk from Karlplatz, in the middle of the center. The breakfast is by far the best I have ever experienced in a 3 stars hotel. It competes and is better than 4 stars. The staff are very kind and extremely helpful.
Stayed in August 2023
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