13 Senckenberganlage, Westend, 60325 Frankfurt/Main, Germany
#24 of 240 hotels in Frankfurt/Main
Guests' ChoiceBased on 1467 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.9
Staff
8.5
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 24 June 2024
Zsolt
HungaryVery uncomfortable high seats in bar. Slow elevators. Extremely slow, understaffed and low quality reception. Rude security. Low quality staff in bar.
View. Breakfast.
Stayed in June 2024
Reviewed: 23 June 2024
Marjorie
United StatesLevel lounge and staff
Stayed in June 2024
Reviewed: 23 June 2024
Kapllan
United StatesEverything
Very nice hotel
Stayed in June 2024
Reviewed: 23 June 2024
Girikanth
IndiaNice location with a view of the skyline
Stayed in May 2024
Reviewed: 22 June 2024
Michael
United KingdomExpensive for food & drink
Modern & clean
Stayed in June 2024
Reviewed: 20 June 2024
Branislav
SlovakiaFor this price for hotel to must pay for the parking? Crazy. I think they should change their policy. Parking must be in price included. They have the park places "in the house"
Nice view from 22th floor, Big and clean room.
Stayed in June 2024
Reviewed: 19 June 2024
Ibrahem
Israelaverage breakfast, can be better
great stuff, good location, very clean, beatifull room
Stayed in June 2024
Reviewed: 18 June 2024
Michal9s
Czech RepublicThe longest check-in I have ever experienced. Arrived at 22:00, checked-in at 22:45.
Stayed in June 2024
Reviewed: 17 June 2024
Leonardo
United StatesPersonnel must be better trained to reach better standards The personnel at the front desk were exceptionally good and diligent
The breakfast was under the quality standards of other Melia Hotels. very simple and repetitive food options. The bread section was disappointing The ubication of the Hotel is excellent if you have to go to a Messe Exhibition since is a 5 min walking The area is safe and you can go walking to Frankfurt downtown in 25-30 minutes with no rush, also close to Metro a trolley stations nearby, Great choice
Stayed in June 2024
Reviewed: 14 June 2024
Stephanie
Austria- breakfast was averagely good
- central - rituals products in the bathroom - sauna in the rooftop with picturesque view
Stayed in May 2024
Reviewed: 14 June 2024
Vanessa
BelgiumBreakfast not included
The cleanliness, the location
Stayed in March 2024
Reviewed: 12 June 2024
Haglund
FinlandThe free wifi passcodes were not available in the room, I had to ask separately for them. This you could easily fix - a small sign in every room.
Location perfect next to the exhibition grounds. The room was very clean and in very good shape, felt new. Breakfast was ok.
Stayed in June 2024
Reviewed: 4 June 2024
Semih
SwitzerlandNothing
Clean and modern
Stayed in June 2024
Reviewed: 1 June 2024
Fareed
Israelthe design of the corridors and the doors .
comfy , private , spacious rooms , heated floors , free drinks and amazing views .
Stayed in May 2024
Reviewed: 30 May 2024
Lara
IrelandNothing to fault, this is a well run modern hotel, in an excellent location, inhabited by very pleasant team who make every stay a joy.
Super hotel, an exceptional level of service, I’m always welcomed with a smile and the experience is seamless. The hotel itself is modern and well appointed. I stay in a Level room and the additional services are very, very good. It’s perfectly located in Frankfurt Westend within easy walking distance of the business district, the Oper and the old town. Highly recommended!
Stayed in May 2024
Reviewed: 29 May 2024
Fabiano
ItalyThe breakfast area is congested and not comfortable; the lack of space between tables and other guests is a bit uncomfortable. Foe those who will have to face a busy day is not the best. Simply doesn't reflect all the other areas of hotel
Very nice room, staff well trained and cleanliness.
Stayed in March 2024
Reviewed: 28 May 2024
Oksana
GermanyI like this hotel, it is not the first time I was there and I will be back. I like location, in 10-15 you can be in the city center. Good breakfast. Fantastic service and great view.
Stayed in May 2024
Reviewed: 26 May 2024
Arvind
GermanyOne thing that was a major turn-off: I entered the room at night and wanted to have a quick snack. There was a box of Pringles, and when I opened it, I found the cover was peeled off and more than half the chips were eaten. It wasn't a good feeling.
I liked the comfort and the facilities. It was a spacious room and the facility was located in a fantastic area of Frankfurt. I also loved the breakfast spread.
Stayed in May 2024
Reviewed: 13 May 2024
Jonathan
IrelandNothing
Everything was great. Beautiful hotel and will certainly be coming back.
Stayed in April 2024
Reviewed: 13 May 2024
Linda
AustraliaThe lifts slow. Little dark to my liking. Drinking water not provided in the room. Very hot in the room. Air con not able to change.
Good. Good not that good . Breakfast ok.
Stayed in May 2024
Reviewed: 10 May 2024
Paul
United KingdomLighting controls!
Contemporary
Stayed in May 2024
Reviewed: 9 May 2024
Lee
United KingdomNothing, everything was excellent
Everything really and a very nice experience and one that I wouldn't hesitate in booking again.
Stayed in May 2024
Reviewed: 5 May 2024
Richard
United KingdomNice and clean property. Decent restaurant next door
Stayed in May 2024
Reviewed: 30 April 2024
Teresa
United StatesVery comfortable room, lobby, restaurant and club lounge. Relaxing
Stayed in April 2024
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