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Reviews of MAX Hotel Düsseldorf Self-Check-in This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Adersstrasse 65, Friedrichstadt, 40215 Düsseldorf, Germany

#90 of 198 hotels in Düsseldorf

Guests' Choice

Review score

Based on 190 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.7

  • Facilities

    8.0

  • Staff

    7.9

  • Value for money

    8.5

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 2 May 2024

    7.0
    It was okay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds were uncomfortable in my opinion. My partner on the other hand liked the bed 😄. We had a room with a carpet floor which I find disguisting in general. The hair dryer was super sticky for some reason, probably hair gel from a former visitor. The water in the toilet was dark green, even after flushing, no idea what that is 😄

    The location and the price. It was nothing special, a solid place to stay for a few days.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean overall but there were some dust in some minor areas

    +/ great location Helpful and kind stuff Clean

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Great value for money
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, comfortable bed, good shower. There weren't many guests so it was also quiet. Self-Check in was perfect, though the telephone line did also work and had great service! There is even free sparkling water and coffee...

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Good, but could be better
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was very creaky, making it uncomfortable to fall asleep.

    Very good location, 5 minutes walk to the station. The entire city center is within walking distance.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet in room 18 was used, and someone took a dump in it and did not clean it. It seems some of the staff is using the rooms at their leisure.

    The location was good.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, a short walk from the main train station, tram stations, and Little Tokyo. The room I had was great for a short stay. I really appreciated the no-contact, self-check-in.

    Stayed in February 2024

  • Reviewed: 2 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Do not disturb card on door. Staff still opening door even when locked from the inside. Sheets where almost yellow instead of white.

    Overall room and Facilities.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Central location, easy self check-in and comfortable room.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There was sewer smell in the bathroom

    The room was quite nice

    Stayed in December 2023

  • Reviewed: 18 November 2023

    9.0
    Nice place, hope you can provide breakfast service in the future.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I didn’t find the heater nor any heating system in the room and it was COLD !

    Self check-in, very convenient in the city centre, easy access to the Messe Medica via public transport.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    Convenient and pleasant
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Bubble water in the room instead of still water, put 2 twin bed together instead of 1 double bed

    Location, check in system, lounge

    Stayed in November 2023

  • Reviewed: 1 October 2023

    8.0
    A nice place close to the train station
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The Wi-Fi was unreliable, and the bed was uncomfortable.

    Smooth check-in; the hotel is conveniently located near the train station but also situated in a quiet district within walking distance of the city center. Additionally, you can find numerous restaurants and cafes nearby.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice cleaning lady, good location

    Stayed in September 2023

  • Reviewed: 14 September 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Self check in

    Stayed in September 2023

  • Reviewed: 30 August 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I came late at night and left early in the morning (it was an unplanned visit, a consequence of railway troubles). I never met a single person (neither staff nor guests) but the communication was smooth and I got a good night's sleep.

    Stayed in July 2023

  • Reviewed: 27 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    No fridge or air-conditioning in rooms.

    Stayed in August 2023

  • Reviewed: 4 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The Hbf neighbourhood can be far from safe, just something to keep in mind for potential alone walks around there. Toilet paper was missing from the room, but hotel's response was satisfying. Otherwise no problems.

    Very good contact with the hotel and friendly stuff. I was allowed a late check out. It is super convenient with codes instead of keys. Located close to Hbf and to Rewe. The room was small, but clean and comfortable. Will come back again.

    Stayed in June 2023

  • Reviewed: 24 April 2023

    7.0
    Great value for money!
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    Not having any staff on site. I understand that achieving great value for money means choices like these have to be made, but it's always helpful to have someone at check-in to give you a few tips about the city, where to park your car, nearby restaurants, etc

    Above all, good value for money. The room was clean and had a nice size for three people. It met all our needs as a group of three friends. The hotel is located in a quiet neighbourhood within walking distance (~ 15/20 min) from most main areas of Dusseldorf.

    Stayed in April 2023

  • Reviewed: 22 March 2023

    8.0
    Stylish and convenient.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    A safe in the room for valuables would have been welcome. Sound insulation between rooms no so great, though my stay was generally peaceful.

    Contactless check-in and check-out. Clean, stylish and comfortable.

    Stayed in March 2023

  • Reviewed: 10 March 2023

    7.0
    fine. Easy to book and reasonable price
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    No lift. I had a VERY heavy case. Nice if there had been some teabags

    location

    Stayed in March 2023

  • Reviewed: 19 January 2023

    7.0
    Nice, short work trip and cozy staying in the hotel
    • Business trip
    • Group
    • Triple Room
    • Stayed 2 nights

    There was cold in the room. We went there on November 2022, but I was sleeping with clothes.

    Nice location. Near to the train/bus station. We went there for a work trip, so it was nice place to come back after long day. Worth to pay that money.

    Stayed in November 2022

  • Reviewed: 30 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    - Slow to no WiFi connection in our room (room #17) - Cleaning staff tried to open the door without knocking/asking, 2 days in a row both time before 8am. Behind the door we told them we were still in bed and asked them to leave, but he/she came back an hour later and did it again (unlocking our door without knocking in advance). There's also no inner chain lock on the door so we felt super unsafe.

    Location is good and the facility is very clean (common area + room)

    Stayed in December 2022

  • Reviewed: 13 December 2022

    8.0
    Great room for three close to old town, at really good price
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    no refill of water, no water heater and no thermostat to control the room temp which was not warm for us but host was really gracious and brought us an electric heater - awesome!

    Location and they have room for 3 people which is hard to find

    Stayed in December 2022

  • Reviewed: 8 December 2022

    9.0
    A fully automated lovely stay :)
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There was nothing that I did not like. It was a very lovely stay.

    I loved the fact that the check-in process for the main entrance and the room was fully automated. Taking the necessary information right before the arrival was very clever and we did not waste any time for checking in.

    Stayed in November 2022

Showing 1 – 25

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