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  5. Reviews of Leonardo Royal Hotel Ulm

Reviews of Leonardo Royal Hotel Ulm This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Mörikestrasse 17, 89077 Ulm, Germany

#17 of 38 hotels in Ulm

Guests' Choice

Review score

Based on 462 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    7.8

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 9 September 2024

    9.0
    Great place!
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 2 nights
    • Submitted via mobile

    I wasn't a fan of getting a handicap accessible room. T hey need a kettle instead of a coffee machine.

    Air conditioning worked great! The location was within easy walking distance of the train station and the neighborhood was friendly. staff were so kind and helpful! they were used to getting back packers but the lobby was classy and cool.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 1 night

    The location is not close for sightseeing area. We need to walk for 20 or 30 minutes. I felt it is not good area of safety, but we didn't suffer any dangerous.

    Hotel and room were very clean and comfortable.

    Stayed in August 2024

  • Reviewed: 5 September 2024

    7.0
    Enjoyable stay in Ulm
    • Business trip
    • Family with young children
    • Comfort Room
    • Stayed 1 night

    - The price of the parking - The hotel is a bit far away from the city center (but it's feasible to walk to the center from the hotel)

    - The hotel is modern - The area in which the hotel is situated is calm

    Stayed in August 2024

  • Reviewed: 29 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night

    We were looking just for a sleepover on our way back home so location was not our top criteria however I should mention that the surroundings are a bit scary. I would not recommend this hotel for someone who wants to visit the city especially without a car.

    The hôtel is quite modern. The room was very spacious. We didnt take breakfast. There is a big underground parking (15 euros/day)

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    nice clean place not far from the train station
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 2 nights

    The door to the bathroom was half-transparent, and it was a sliding door with a couple centimeters distance to the wall. So no privacy in the bathroom at all, you could hear everything! Definitely worth exchanging the door. Also for 3 people we got 4 towels (a usual expectation would be 6 - a big and a small per person) plus a towel for bathroom floor. It was ok for a 2-night stay, but not super comfortable.

    24-h check-in (was super good cause Deutsche Bahn was it usual self with 1.5 h delay), so being able to check in after 23.00 was good. Check-in and check-out were super fast. Good air conditioning. 10-15 min on foot away from the train station. The bathroom was also suitable for people with disabilities (we did not need it but the fact that a random room in a hotel is like that is cool). A small fridge in the room. Room was in general similar to what was on the pictures.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    7.0
    Glad we only stayed the one night!
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    Roadworks made car park and hotel incredibly difficult to find. Staff member who checked us in was very rude. He did not tell us when breakfast was, what time checkout was, or anything about the cost of parking. Our air conditioning was not working so we asked for another room. A different staff member was helpful in resolving this. The original person who checked us in seemed bizarrely annoyed by us changing rooms! He spoke to his colleague in German and it was clear from his facial expression that it wasn’t a professional exchange. Very disappointing attitude. Breakfast was okay. I’ve had much better in other Leonardo hotels.

    Secure underground parking. Bar staff who served us for dinner was really friendly and helpful. Room was fine.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    8.0
    A very comfortable stay
    • Leisure trip
    • Solo traveller
    • Comfort Room
    • Stayed 1 night

    N/A

    N/A

    Stayed in July 2024

  • Reviewed: 11 August 2024

    9.0
    Nice hotel in the wrong plac. If the restaurant was up to much it would b better
    • Leisure trip
    • Solo traveller
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    Location. It’s miles from anywhere if you want to walk/eat/drink

    Modern clean and high quality.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    8.0
    Good place to stay. Good parking but not free
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    Location was not great for tourist on foot but great place to stay if you want to drive places

    Very nice facility. Decent buffet breakfast was included. Good value for the 119 euro we paid

    Stayed in August 2024

  • Reviewed: 7 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night

    The pillows are very soft.

    Everything was good as always.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    Very easy stop from the motorway, very comfortable and nice staff.

    Stayed in August 2024

  • Reviewed: 29 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    To few staff, reception staff great, bar and restaurant staff very poor.

    Rooms very spacious and comfortable.

    Stayed in June 2024

  • Reviewed: 23 July 2024

    7.0
    Disappointing stay at a relatively high cost
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant was closed on both evenings we stayed and the bar was also closed for one evening. The hotel was woefully understaffed. Reception staff were friendly but had little assistance. Our towels were taken bit not replaced and when we got some more from reception they were all floor towels! The hotel looked to be struggling to attract staff.

    Breakfast was very good, room was clean and comfortable

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    Perfect!
    • Leisure trip
    • Group
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean,comfortable room.Location was good.

    Stayed in July 2024

  • Reviewed: 20 July 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There is some construction going on in the vicinity of the hotel.

    Nice big and clean room. Hotel is located close to the city center. Breakfast was just perfect.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    All was good

    Very nice place to stay overnight. Good value for money

    Stayed in July 2024

  • Reviewed: 17 July 2024

    7.0
    Good location and quality facilities- just a pity they were not open.
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    The bar and restaurant were closed which was very unusual for a large hotel that was full of guests

    Well located. Small gym.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    8.0
    Ideal stop on our journey through southern Germany.
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night

    The hotel itself is very smart, but the area around it is a bit scruffy. From the building work going on next to it the city is trying to improve matters.

    Location was useful, being on the edge of the city centre. A short walk and across the rail station footbridge takes you to the main shopping area, central plaza and the River Danube. Although close to some main roads, the rooms are quiet and air conditioned. The underground car park is clean and functional.

    Stayed in June 2024

  • Reviewed: 29 June 2024

    8.0
    Ulm Revisit.
    • Leisure trip
    • People with friends
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    A bit out of the way with loads of buildings works in the area.

    Comfortable and good staff and facilities.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    9.0
    Good stay
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    There is a construction site nearby, which makes accessing the parking by car pretty confusing. The route shown on the GPS navigator was blocked by the constructions so we had to turn around, and we saw other people searching like us. It would be helpful to have an indicator to the hotel while constructions are ongoing. Or let us know in advance from which street you can access the hotel.

    Comfortable stay pretty close to the city center. Excellent breakfast, many options and good quality for the price.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Excellent, as always. Always great to find a warm welcome at a dependable hotel.
    • Business trip
    • Group
    • Comfort Room
    • Stayed 3 nights

    Unfortuantely, there is a lot of building work in the vicinity (May 2024). However, given the extent of the works, the roads remained clear and there was zero noise or disruption during the evening, night or during breakfast.

    Large, comfortable room. The bathroom was modern and a lovely large shower. Good access from the main roads and only 10 minutes walk into the centre. Have stayed here before and the welcome is always friendly and helpful.

    Stayed in May 2024

  • Reviewed: 9 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night

    Noise from street

    Breakfast,Parking

    Stayed in May 2024

  • Reviewed: 8 June 2024

    8.0
    will back , it’s good price and nice quality
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    Fine

    Good Hotel

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, cozy hotel, nicer rooms and good breakfast!

    Stayed in June 2024

Showing 1 – 25

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