Josef-Broicher-Str. 11, Urbach, 51147 Cologne, Germany
#6 of 241 hotels in Cologne
Guests' ChoiceBased on 652 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
7.9
Facilities
9.3
Staff
9.2
Value for money
8.9
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 June 2024
Grega
SloveniaProblems with getting trough to the hottel staff to order a shuttle over the phone
Very clean, close to the airport, free shuttle service
Stayed in June 2024
Reviewed: 27 June 2024
Arthur
IrelandThe restaurant was disappointing by the price charged
Room size, shower
Stayed in June 2024
Reviewed: 26 June 2024
Ludovico
IndiaRestaurant not open when we checked in
Clean n neat
Stayed in June 2024
Reviewed: 25 June 2024
Martijn
NetherlandsHotel was perfect
Stayed in May 2024
Reviewed: 24 June 2024
Craig
United KingdomExcellent hotel
Stayed in June 2024
Reviewed: 24 June 2024
William
United KingdomSee above.
Paid over $200 per night with no breakfast. That was expensive, especially given the location where there was no way of getting to the airport without a taxi or using the shuttle bus. The shuttle bus was supposed to be available at night, but when we called in the early hours, there was no reply and we had to get a taxi to the hotel. That we arrived we found our room was not cleaned or beds made. As above our room was not cleaned and this was despite the fact we had to complete a questionairre asking if we wanted it clean and we were asked twice. Not great thats a fact. Good clean hotel and nice. Not worth the money and the location is way out. It would have been better if there was a means of transport from the hotel (outwith a taxi or the shuttle bus).
Stayed in June 2024
Reviewed: 23 June 2024
Consuela
IrelandThe hotel exceeded our expectations! Beautiful hotel, most friendly staff (kind and helpful), big modern rooms, nice bar and reception, excellent food (dinner and breakfast), parking. We had an absolutely great stay during EURO 2024, thanks!!
Stayed in June 2024
Reviewed: 23 June 2024
Stefan-vlad
Romaniaamazing
Stayed in June 2024
Reviewed: 23 June 2024
Barker
United StatesCouldn't chek-in online because yhe link sent was corrupt.
Location, room comfort, shower, and breakfast were superb.
Stayed in June 2024
Reviewed: 23 June 2024
Dan
United KingdomAmazing!
Stayed in June 2024
Reviewed: 22 June 2024
Jackie
United KingdomNothing
Beautiful modern hotel. Staff were exceptionally friendly and helpful. Used free shuttle bus. Would highly recommend.
Stayed in June 2024
Reviewed: 21 June 2024
Freakstar
GreeceOne of the best hotel i have ever been, everything was amazing,super clean,super helpful 🙏❤️🙏❤️
Stayed in April 2024
Reviewed: 20 June 2024
Graham
United KingdomNothing
Location and value for money
Stayed in June 2024
Reviewed: 20 June 2024
Jillian
United KingdomThe location although it is easy enough to get into town
The staff were the best so helpful and attentive.
Stayed in June 2024
Reviewed: 20 June 2024
Mehmet
TurkeyThere should be a whatsapp number for communication, some people dont have a german gsm number.
Stayed in June 2024
Reviewed: 20 June 2024
Amanda
United KingdomThe pillows
Stayed in June 2024
Reviewed: 6 June 2024
Dharamraj
CanadaDid not take breakfast because expensive.
Friendly, helpful employees at reception desk.
Stayed in June 2024
Reviewed: 2 June 2024
Sophia
United KingdomNothing.
Breakfast was exceptional. Great selection. Best ever and we have seen lots!
Stayed in June 2024
Reviewed: 2 June 2024
Jakub
Czech RepublicThere is actualy nothing around and price is higer also breakfast is really good, but expensive
Good services and nice accomodation
Stayed in May 2024
Reviewed: 1 June 2024
Saša
Bosnia and HerzegovinaThe hotel is really nice. It is very close to the city center. There is a free place in front of hotel for parking. Also it is a great accomodation at Cologne/Bonn Airport.
Stayed in June 2024
Reviewed: 1 June 2024
Hyunjune
South KoreaSounds proof
Staffs
Stayed in May 2024
Reviewed: 1 June 2024
Phuong
FranceThere was mold in the bathroom
Stayed in May 2024
Reviewed: 27 May 2024
Jennifer
CanadaRestaurant was overpriced:(
Everything looks brand new, very tidy and I'm good repair. Staff were helpful and friendly
Stayed in May 2024
Reviewed: 27 May 2024
Ewelina
Irelandgreat location, rooms comfortable and very clean, staff very friendly
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content