Bürgerstraße 2, Altstadt-Nord, 50667 Cologne, Germany
#2 of 240 hotels in Cologne
Guests' ChoiceBased on 335 hotel reviews
9.1Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.3
Staff
9.5
Value for money
8.6
Free WiFi
9.4
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End of dialog contentReviewed: 16 September 2024
Mirela
United KingdomThe location. 3 mins walk from train station and in the heart of Koln.
Stayed in September 2024
Reviewed: 9 September 2024
Osian
United KingdomGreat location. Lovely Rooms. Friendly and helpful staff.
Stayed in September 2024
Reviewed: 9 September 2024
Steven
United StatesBeautiful hotel in the center of town. We had an absolutely BEAUTIFUL view of the old Church next to the hotel, as well as the square. It was the perfect retreat after walking up the Cathedral steps and exploring around Old town. We would 10/10 come back with no hesitation!
Stayed in September 2024
Reviewed: 5 September 2024
Jeanette
United StatesEverything was great.
The staff Glory and Clay were just phenomenal, personable, and very welcoming. I had an early morning arrival, and they were able to accommodate. The hotel location was great and close to many sights to see.
Stayed in September 2024
Reviewed: 28 August 2024
Julie
AustraliaBeautiful decor and comfortable bed and pillows. L'Occatine products a nice touch. Also a great location.
Stayed in August 2024
Reviewed: 17 August 2024
Nicholas
United KingdomClean.
Stayed in August 2024
Reviewed: 13 August 2024
Chuthamat
NorwayAwesome, Amazing plaace to visit!
Stayed in August 2024
Reviewed: 5 August 2024
Jenny
GermanyLovely little modern hotel with a good location. Everything was fine.
Stayed in June 2024
Reviewed: 5 August 2024
Netanel
IsraelVery good place , great and spacious room , everything clean and good staff
Stayed in July 2024
Reviewed: 30 July 2024
Melodie
United StatesI loved everything about staying here!
The absolute best location, friendly staff, room was spacious, modern and beautiful views.
Stayed in July 2024
Reviewed: 25 July 2024
Serge
United Arab EmiratesThe Lift was not working
Amazing room decoration. Very friendly and helpful staff. Loved the breakfast and food quality. The location is superb. Maybe the best in the city.
Stayed in July 2024
Reviewed: 23 July 2024
Nader
United StatesThe room was very comfort and laid out well. Everything was clean and comfortable.
Stayed in July 2024
Reviewed: 18 July 2024
Rafia
United KingdomThe staff were extremely friendly and welcoming upon arrival. It was in the centre so was easy and convenient to get and from places. Quiet and private
Stayed in July 2024
Reviewed: 7 July 2024
Kaleb
United StatesGreat staff, perfect location. Rooftop is amazing. One of the best hotel rooms we have stayed in while traveling Europe.
Stayed in July 2024
Reviewed: 27 June 2024
Margot
NetherlandsThe restaurant downstairs
Stayed in June 2024
Reviewed: 24 June 2024
Joseph
United StatesThe rooftop patio was never open. Went up there every morning with a cup of coffee only to find a locked door and my key card wouldn’t open it.
The rooftop patio.
Stayed in May 2024
Reviewed: 11 June 2024
Lorik
KosovoThe air conditioning did not meet my standards. If you prefer a cold environment for sleeping, this AC will not achieve that. Additionally, you cannot adjust the temperature freely as it's preset. Especially on the top floor where we stayed, it was far too hot, even though it wasn't summer.
Everything was good and cleand exceptional
Stayed in May 2024
Reviewed: 2 June 2024
Hubert
NetherlandsGreat location, friendly staff, very nice rooms.
Stayed in June 2024
Reviewed: 22 May 2024
Juju
FranceEverything was good
Very central, Staff friendly and helpful, got an upgrade on our room, the room was beautiful, very modern and stylish, with a view on the cathedral.
Stayed in March 2024
Reviewed: 20 May 2024
Matthias
AustriaStylish and generous room, comfortable bed, great view, friendly staff
Stayed in May 2024
Reviewed: 20 May 2024
Darren
United KingdomStaff were very helpful and friendly. We regularly visit Cologne, and this will be our place of choice in future.
Stayed in May 2024
Reviewed: 18 May 2024
Colin
United KingdomOur room didn't have a wardrobe
Breakfast was poor value, only continental €18
Stayed in May 2024
Reviewed: 15 May 2024
Tracey
United KingdomThe room was incredibly warm as we were lucky enough to have excellent weather. The air conditioning didn't work.
The hotels location was excellent, right in the centre of the old town. The rooms were lovely, we stayed in a loft room which was quite small but well appointed. The bathroom was gorgeous, fantastic shower. Comfy large bed. Breakfast was adequate although a little expensive.
Stayed in May 2024
Reviewed: 13 May 2024
Kendra
United StatesThe only unfortunate part of our stay is that this particular room is located adjacent to a construction project for a new museum that will be ongoing through at least 2025 I would guess. Construction starts promptly at 7am and while the insulated windows are excellent for blocking noise, don't dare to open the draperies! The construction crew is looking directly inside the room. Also - there's a very popular tour group meeting point on the sidewalk just outside this room. Another privacy issue. Can't remember if we were room #8 or #9, but you might want to ask about this in advance.
Upon arrival, we received an unexpected room upgrade to a suite - lovely! Our room was stylish, and very comfortable in terms of size and furnishings. Loads of closet storage for clothing and personal items. Comfortable bed and bedding. The bathroom was very large and very easy for two people to share. Great shower, and a nice soaking tub (though we didn't use it), very nice bath products. Everything was very clean and well maintained. We did not have any meals at the property. Location is exceptional. Easy walk to everything, and even the walk from the train station with our two roller bags was very easy. The front desk staff was very kind and helpful. We do not speak German, but everyone on staff spoke excellent English.
Stayed in May 2024
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