Rubbish coffee maker in rooms with lukewarm warm water .

Location and vibe is nice .

Stayed in June 2024

I would suggest the hotel can provide more assistance on sick guest. At least providing clinics or hospitals address for the guest, transportation etc. It is not safe for a patient to drive more than an hour ( we looked for 6 clinics and hospital) for a place to see doctor.

Stayed in June 2024

better care for toilette and better control of the work of chambermaids

breakfast exceptional, view from room, pool also

Stayed in June 2024

No

Great stay and great everything!

Stayed in March 2024

We didn’t receive the guest pass for she local buses, attractions etc

Breakfast was excellent with everything you could wish for. The pool area was very peaceful and relaxing, and the views are incredible.

Stayed in June 2024

We were apportioned rooms on the first floor, which was convenient. However, the bushes outside of our room obstructed the view to the point we couldn’t really see anything. Recommend some maintenance.

Great location and facilities.

Stayed in May 2024

Its a little far away from town if you want to eat out instead of at the hotel. About a 10 min car ride. Nothing crazy though.

Very green and picturesque

Stayed in May 2024

Hotel location and its offer are unique. Views are mesmerising. One of the best breakfast experiences. Great variety of quality products, excellent elaboration and presentation. Views from breakfast area and terrace are stunning.

Stayed in May 2024

Food was amazing.

Stayed in May 2024

Nothing

Nice place with Nice staff 👌

Stayed in April 2024

Great location, view from the hotel is very beautiful. The staff is very kind. The food is great

Stayed in March 2024

bed comfort wasn't good, for me it was small bed, and didn't reach expectations.

breakfast - excellent. location - excellent. staff - perfect. lobby - perfect, excellent at night. SPA - excellent.

Stayed in March 2024

Chief of the Reception girls could be more polite and friendly

Stayed in February 2024

breakfast room facilities

Stayed in February 2024

Dinner in the main restaurant was poor and not sutisfy compare to the value.

Excellent hotel with perfect view, comfortable rooms, good breakfast and nice staff and service.

Stayed in February 2024

Rate is high

Environment, well kept, tidiness

Stayed in February 2024

Bar service poor, pool opened only until 20 o clock. Housekeeping knocking all the time on the door with some unwanted service. Reception desk did have an technical issue with payments processing...

Not much...average for the money. Breakfast was quite nice as well as people serving breakfast.

Stayed in January 2024

Resort fee was quite high considering there was no snow, so activities available were more limited. Bartender was incredibly slow (there were very few patrons). Would like more dinner choices at grill. Preferred restaurants down in town for the traditional dishes.

Room views were incredible. Bellboy/car folks and wait and front desk staff were phenomenal! Outdoor pool was amazing.

Stayed in January 2024

The personnel is the soul of this hotel! Everyone is at their best to make you feel very welcome and staff is attentive to your requests and details. We had our wedding day celebration followed by long spa weekend with the extended family. Almost all our booked rooms featured a fireplace and all look really gorgeous with fantastic mountain view. Both Panorama and other side mountain views were heavenly. Everything was on a 5-star hotel level and nothing has disappointed us. In the restaurant (main) our celebratory dinner was unforgettable also thanks to the waitresses that were very attentive and created for us great atmosphere. They even prepared a wedding cake as per our wishes. Big Thank You to Lady in Red Anna Zahradka for organising this for us so we didn`t have to deliver it from the city. Breakfasts were one of the best I had in a while - great selection and tasty hot dishes from a-la-carte. And here as well, service was best in class. We really appreciated staff making us smile in the morning and especially we appreciated Lidiia, who was kind and attentive every single day of our stay. Thank you Lidiia for all your care and great mood! All of this of course, is on top of the gorgeous location, views and the design of the hotel. Spa is very well maintained, had all what you need/expect and we could really enjoy heated outdoor pool (especially during snowfall this was as in a fairytale). Rooms are beautiful, with top notch design and always kept clean. If by car, hotel is not far from amazing mountain lake Königssee. Hiking around was great too.

Stayed in November 2023

The reception was understaffed when we checked in, you wouldn't expect this at such a hotel category. 2/3 of the restaurants were closed (only opened on certain days at the end of the week). The bar service could have been better.

Excellent breakfast, very nice Pool and Spa area, wonderful landscape and surroundings, though with a difficult historical touch.

Stayed in January 2024

Leaving

Just brilliant, very different to the Kempinski in Vilnius, but equally wonderful standard

Stayed in January 2024

Parking price …

Dream

Stayed in January 2024

very nice hotel!

Stayed in December 2023

The superior rooms had a small vertical window strip into the bathroom which indicated the room was likely intended for couples; a minor inconvenience for privacy but no issue.

I loved the interior of the room and hotel, the pleasant service and stunning surroundings. Overall a great experience that I would recommend to try, especially in combination with the hiking possibilities, history of the area, accessible public transport and various other activities.

Stayed in December 2023