There were too many children even though no children allowed. I think it was school trip or something like that.

Lovely place and staff. It was clean and close to center. Breakfast was good.

Stayed in June 2023

Had some inconsiderate roommates, but nothing the hostel could have done better, overall a great place to stay!

Loved the location, close to the station and harbour. Facilities were clean and nice.

Stayed in July 2023

I didn't know that I should be membership of international youth hostel system (it was written in very small letters hidden in the downscrol on the booking information paper after funishing booking and I found it when I was informed of it at the front desk). So I should have paid extra charge for joining in the membership aside from room fee originally written on the website for the booking. The staff of the hostel said, they've asked several times to correct the description for the precise content and price, but it has not been changed.

There were various food options provided for the breakfast including vegan food-though very small corner was prepared with few kinds. The dining place was quite big enough to have all the visitors in the morning at the same time. It's located in very good place just in front of the subway station and the port with beautiful view! The room was clean and bed was also comfortable enough.

Stayed in July 2023

This hostel is in a prime location, perfect for exploring the city and offering delightful views. The staff are friendly and helpful, and the included breakfast is great. The rooms are clean and comfortable, with good facilities. The hostel's outdoor space is pleasant, and it's easily accessible by public transportation. Overall, it's a highly recommended stay, especially for families, with a relaxed and sociable atmosphere. Guests appreciate the amazing location, nice harbor views, and the convenience of nearby amenities like the train station and supermarket. The breakfast is particularly noteworthy, with delicious options available.

Stayed in June 2023

breakfast

location

Stayed in June 2023

additional fee i learned check in

Clean,very comfortable and good location

Stayed in July 2023

Great location! You can see the river from the living room！

Stayed in June 2023

Nothing, it was all pleasant.

The vibe, people, very relaxed and there was always someone up to play a game without there being pressure to socialize.

Stayed in July 2023

I didn't like extra charging for that "membership" kind of stuff. For three people, that was a lot of unexpectedly spent money.

The receptionists were very kind and helpful. One of them literally make research for me, to help me find the way to the cruise ship terminal.

Stayed in June 2023

Had to pay 5.50 euro each as we were over age 27. Had to pay 3.50 euro each to join youth hostel association. Had to pay 4 euro for towels each,maybe it's in the small print but I didn't notice.

Comfy bed,clean & fresh linen

Stayed in July 2023

No soaps in bathroom

good location

Stayed in June 2023

Staff was not as friendly as expected, but maybe because it’s Germany? XD

The location is amazing!! Breakfast with a nice view and it’s easy to get there by metro

Stayed in June 2023

At the hostel there were not many common rooms to hang out as i saw at least i'd say, just simple chairs at the eating area. But other than that nothing i can remember.

The location was nice. Especially we really liked the breakfast it was included in the price. Our room was clean, beds were comfy. Also we saw lot of families there, could be maybe suitable for families too.

Stayed in April 2023

Because it's part of the Hostelling International network, you need to pay extra fee per nights or you can buy their yearly membership. I wasn't expecting that cost.

Really helpful staff, they always did their best to help you. In addition, the hostel is at an amazing place in the center, a lot of attractions are withing 30 mins walking.

Stayed in May 2023

Not worth the money.

It was clean and good location. It's cool place.

Stayed in June 2023

Some toilets lacked hand washing soap

The staff were friendly, breakfast was good, wifi was always available.

Stayed in June 2023

Noise because of some guests.

Nice location, good breakfast, cheap accommodation.

Stayed in June 2023

You had to pay an extra tax for being 27+ years old! Stayed at a few youth hostels and this was the first time I had to pay extra. Make sure you buy a Hostelling International card before you come or they charge you extra (if you are interrailing you can order one for free before you start travelling, just look at the benefits section on the Rail Planner app)

Super close to s-bhan. Great breakfast! Lunch was super tasty too (extra cost). Really liked having a toilet and shower in one section as you had a lot of room to leave your towel/clothes/get ready etc. Would happily stay here again!

Stayed in June 2023

The hostel is very well located as it has the subway station very close and a few meters away is the port. The breakfast is very complete, it has many options, including vegan :) Thank you very much for everything!

Stayed in April 2023

I got early so I left my luggage there and later did the check in. The front desk workers barely explain me some stuff like I had to make my own bed so they could know which beds were taken, they give information on a paper which is written ONLY in german. There wasnt handsoap which means everyone had to leave the bathroom without properly cleaning their hands. As I said, you have to make your own bed, which means the hostel as a company saves on a possible job for someone else. I don't mind doing it myself but it seems that more and more hotels and hostels are trying to safe every peny in every way they can. Lastly, I stayed in the room around the time people came to "clean up" which included a woman telling me to make my bed, taking the trash can out and thats it, not even mopping the bathroom.

One of the best breakfast Ive had in a hostel. I even tried the typical franzbrötchen which was delicious. The hostel is around a 5min walk from a metro station but if you have a suitcase with wheels it can be difficult to get there as there are some stairs on the way to the hostel.

Stayed in May 2023

2 out of 8 lockers in the room were not functioning, and the isolation from outside noise was almost non-existent so that even with earplugs the music and people partying noise was loud

Clean, super good location in the city and easy access with public transportation, very nice outdoor space with a little amphitheater and tables and chairs surrounded by greenery, breakfast included with a fairly good amount of food choice

Stayed in June 2023

Price still bit expensive, around 20-25 Euros in a 6 bed is suggested rather 40Euros.

It was nice and comfortable.

Stayed in May 2023

This is a huge hostel. Therefore, despite the fact it was crowded, it was difficult for a solo traveller to socialize with all the different groups. One group is the families with kids or teenage children minding their own business. The other group is the bunch of annoying teenagers travelling like in a school trip, also minding their own business among them and doing what they do best: making a lot of noise and annoying other people. Then, there was a handful of solo travellers minding their own business either on their phone or computer. Apart from paying for accommodation, the hostel doesn't take credit card to pay for food or at the bar. Renting a towel was 4 euros. Are you kidding me? The beds were not comfortable at all. The next morning I felt my body like if I was run over by a truck. Then, at check in they asked me if I was a member. A member of what? Because I wasn't, I had to pay 3.50 euros extra per night. I don't know if this was mentioned in booking.com but I didn't like the way they did this, like a very sneaky way to charge more. Then, they gave me a card with 2 stamps for 2 nights stay. After completing, 5 or 6 I was told I won't pay the extra 3.50 euros anymore. There were good things as I mentioned, but if I have to give an overall rating and compare my experience with other hostels in Germany, this one was the worst for me.

The hostel is in a privileged location in Hamburg with a nice view of the harbour. The breakfast was included and was good. The facilities were clean in general.

Stayed in June 2023

The check in time is too late, 3pm Check out time is very early, 10am The breakfast ends very early, 9.30 Not having hand soap in the room.

The location, cleaness and staff.

Stayed in May 2023

The keycard for the room sometimes didn’t work and I had to get it changed a few times. Not a big deal as staff were always happy to help

Excellent location and staff were very helpful and always available

Stayed in May 2023