Alfred-Wegener-Weg 5, Hamburg Neustadt, 20459 Hamburg, Germany
#171 of 369 hotels in Hamburg
Guests' ChoiceBased on 586 hostel reviews
7.9Cleanliness
8.2
Comfort
7.9
Location
9.4
Facilities
7.9
Staff
9.0
Value for money
8.2
Free WiFi
7.9
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End of dialog contentReviewed: 8 September 2024
Quentin
FranceWhen I arrived they gave me the number of my room but not my bed so I took one of the beds that were free. The breakfast is good if you want to eat salty food, however there is not so much choice for marmelade/Nutella/honey Not so much toilets/showers
It was clean, it is well located (along the river, close to the subway and to the touristic point)
Stayed in September 2024
Reviewed: 27 August 2024
Javier
CanadaSome body took two lockers in my room . It was nothing left to Me. I commented to staff but they do nothing.
Stayed in August 2024
Reviewed: 22 August 2024
Zsolt
HungaryIn the summer, when the roommates open the window, nearby traffic noises (trains, cars) can be heard. Of course, the hostel can't do that.
Excellent, plentiful, varied breakfast (baked goods, meats, cheeses, salads, fruits, cocoa, coffee, juice). Pretty nice receptionist. Clean, well-equipped room (with a cupboard that can be locked with a 2-euro coin). In case of early arrival, the package can be stored in a closed room. Excellent central location with good public transport. A wonderful view from the terrace of the hostel.
Stayed in August 2024
Reviewed: 8 August 2024
Emma
NetherlandsWhile the location is great, you do have to walk some stairs and the entrance can be indicated more clearly. I wouldn’t expect a youth hostel, there are people all ages included kids - it is not the ideal hostel for making friends. Take into the additional charge if you don’t have the special pass - which I was told after I paid I actually didn’t have to pay as I am interrailing. Moreover, the beds do not have that much privacy. I also booked a room with it’s own bathroom but instead there was a general one shared with the whole hallway, they were busy sometimes but nice and clean. There was no fresh air in the room nor AC, so take that into account.
In general the hostel has a lot to offer. The location is great - beautiful view over the city that made me want to simply stay at the hostel restaurant/bar instead of going into the city. It is also just above the public transport station. There is pretty nice food at the hostel and the staff is very nice and available 24/7.
Stayed in July 2024
Reviewed: 3 August 2024
Garcia
CanadaAll good
Everything
Stayed in July 2024
Reviewed: 1 August 2024
Rala
RomaniaOnly cold breakfast available. WIFI was only good for chats. Wooden beds were squeaking loudly
Value for money. Location was right behind the public transport station, but there were lots of stairs up to the building! Quiet place. Personal storage in the room, toilet an shower available in the room
Stayed in June 2024
Reviewed: 1 August 2024
Kulshreshtha
IndiaI didn't particularly appreciate that the bathroom inside the room was too small for six guests. Also, I had to purchase a soap bar to wash my hands. A handwash was not provided in the bathroom or the wash basin inside the room. A bottle of liquid handwash is also much more eco-friendly.
The cleanliness, staff, and breakfast were very good. The location is wonderful; one can look at the see from the room windows.
Stayed in July 2024
Reviewed: 31 July 2024
Joseph
CanadaThe place could really use a water fountain somewhere in the common areas so that we don’t have to refill water bottles with bathroom water. There was also one staff member, who was exceptionally rude with me no matter how kind I tried to be with her, and I actually avoided her because of how awful she made me feel about having reasonable questions.
This hostel is so *perfectly* located - and I can’t stress that enough! It’s central to a lot of really great areas. The U&S Bahn lines take you most places very easily, and there’s plenty to explore on foot too. For those concerned about safety, this area felt very safe (especially in comparison to other neighborhoods that hostels are in in the city). Breakfast provided was a huge plus. The view from the hostel of the Norderelbe is absolutely breathtaking. Rooms were cozy, beds were comfortable, everyone seemed very respectful and kind. Provides you with everything you need. Staff was overall very friendly and helpful.
Stayed in July 2024
Reviewed: 30 July 2024
Ahmed
EgyptWe have to pay more to have a membership and because we are older than 27 It is good choice for teenagers and underages
The hostel is clean The facilities are good Breakfast is very good
Stayed in June 2024
Reviewed: 28 July 2024
Cameron
United KingdomIt was very clean, however, there were limited toilets and showers on our floor. We were self catered in the evening, and the kitchen was very small and not well equipped.
Breakfast was very good, staff really friendly. The location was excellent for all the activities we did, and outside seating in the summer was appreciated.
Stayed in July 2024
Reviewed: 28 July 2024
Oliver
United KingdomGood location, good bike storage. Slept fine
Stayed in July 2024
Reviewed: 19 July 2024
Lauren
FranceBreakfast very basic, either don’t expect much or skip it. No soap provided in bathrooms. Very basic kitchen. Staff ok. Can hear people in other rooms.
Right my metro station. Only four in a room. Great shower pressure and heat. Good wifi. Nice view from terrace.
Stayed in July 2024
Reviewed: 14 July 2024
Ali
GermanyIf you’re biking around and have a bike, this is the best place to stay in Hamburg. The hill leading to the hotel offers a great biking experience. However, if you are a photographer or need to carry a lot of gear, it may not be ideal due to the numerous stairs you have to climb.
It was clean and safe Amazing breakfast haven for bikers
Stayed in July 2024
Reviewed: 13 July 2024
Isaac
United KingdomLots of school groups making a lot of noise. One night there was a DJ in the social area and it was really loud and irritating if you wanted a quiet night in. Strange rule about not allowing alcohol in the hostel yet they sell it at the bar. No soap in the dorm bathroom was a bit dirty especially when you’re sharing a room. No space to make your own food (or at least not obvious).
The lockers in the room are large and the breakfast and evening meal was fantastic. The WiFi was free and good. Location was great and easy access from the train station. Receptionists were really friendly!
Stayed in July 2024
Reviewed: 7 July 2024
Sharmendra
United StatesWeird bathroom design
Really good location
Stayed in June 2024
Reviewed: 4 July 2024
Danial
SwedenA bit noisy
Stayed in July 2024
Reviewed: 1 July 2024
Tobinatoor
GermanyBreakfast was okay but nothing special. There were no mosquito nets at the windows, lot's of them were inside. Room was pretty hot, no AC.
Perfect location, it's in the middle of the city, but the is not to loud on top of the hill.
Stayed in June 2024
Reviewed: 1 July 2024
Elisa
ChileThere were a lot of children, very loud all the time. Staff not so helpfull with recomendations
good breakfast, very complete, vegan options avaliable Everything very clean Excellent location, metro is just 1 minute walking Store room for bags before and after check in is free Entrance with card, open 24hours
Stayed in June 2024
Reviewed: 23 June 2024
Tamta
GeorgiaToo many little rules about linens, towels, key cards end etc.
Location was quite good, but climbing the stairs was a bit hard with luggage. Breakfast was normal. Staff was polite and sweet.
Stayed in June 2024
Reviewed: 16 June 2024
Thiago
GermanyThe extra costs charged for towels, International Hostelling association and based on your age makes the hostel less competitive than other options in Hamburg.
The location just on top of the Landungsbrücke allows for superb views of the Elbe river even from inside the hostel. Common areas are spacious and one will not have to dispute space with others. The family room on the ground floor is a great space to work or play a game.
Stayed in June 2024
Reviewed: 28 April 2024
Ege
TurkeyJust a small suggestion - it would be a great idea to put a sign for those of us who take the stairs all the way up from the train station. It was a bit confusing to find the outside entrance :)
It was really nice, definitely exceeding my expectations. While the room was basic, the restrooms were good, and the food hall and bar were both above expectation! The staff was very friendly and helpful. The location is absoultely stunning!
Stayed in April 2024
Reviewed: 24 April 2024
Ceren
TurkeyThere was a super noisy girl group next door and they were knocking our door at night, running and laughing. The location is right next to a park so there were some drunk guys shouting and screaming at night. It's not a thing that the hostel can interfere, so it was a bit bad luck of us :)
The location was great, it was easy to walk everywhere. Beds were comfortable and clean. Breakfast was above avarage. Staff was super friendly and helpful.
Stayed in April 2024
Reviewed: 15 April 2024
Baddy
UzbekistanNothing
The location is great and it has all the facilities. Good staff.
Stayed in March 2024
Reviewed: 5 April 2024
Amanda
FinlandPillows could use an update. Papertowels in the toilet would be nice so you dont have to bring your own towel everytime. Eyemask and earplugs are needed, not really a complaint rather than a notice.
Staff was very friendly and helpful and the location was great. Good breakfast included. Rooms had small tables to put things on next to the bed and the lockers were big. Bed was comfortable enough.
Stayed in April 2024
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