Schlossgartenstr. 1 Ecke L13, 68161 Mannheim, Germany
#18 of 49 hotels in Mannheim
Guests' ChoiceBased on 319 hotel reviews
8.2Cleanliness
8.7
Comfort
8.5
Location
9.3
Facilities
8.4
Staff
9.0
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 25 June 2024
William
United KingdomPillows we're poor, Hotel happy to supply additional though, so all good.
Excellent Location, right beside main train station.
Stayed in June 2024
Reviewed: 10 June 2024
Wairimu
United StatesThe 1st floor is dark, hallway lights don't turn on for a while and the room was dark. It was darkness or open the curtains to public on the sidewalk inches away. I couldn't get hot water for my tea easily. When I asked the woman in the bar / food area she gave me the oddest look and questioned me twice. She then gave me the smallest cup of water in the world. I think it is pretty normal for people to drink tea during the day so the difficulty getting it was unnecessary.
Great location, steps from the train station and lots going on nearby. Overall a good size, and despite how lively the area was, I wasn't disturbed by noise. I don't know if they have amenities, but overall this hotel worked for my purposes.
Stayed in April 2024
Reviewed: 23 May 2024
Smaranda
Czech RepublicThe communication with the staff before arrival was confusing. They did not reply to several emails and on the phone, I was told to confirm my reservation with booking.com because they were not sure about it, which was stressful. However, the staff I met at the reception were helpful and professional.
Location close to the station, room, mineral water provided by the hotel.
Stayed in May 2024
Reviewed: 12 April 2024
Free
BelgiumIntercityHotel Mannheim is the best price for money I know in Mannheim. It's located very near the train station with a lot of public transportation connections but also parkings are very nearby. Around the corner there are many small and good priced restaurants to eat. The check in and check out went extremely smoot.
Stayed in April 2024
Reviewed: 11 March 2024
Michael
AustraliaNothing
The location is brilliant. It s right next to the train station so perfect as a launching pad. great value for money. Tip top condition of room.
Stayed in March 2024
Reviewed: 16 February 2024
Ulf
SwedenConvenient, central location, good std, all you need at breakfast. No extra fuzz.
Stayed in February 2024
Reviewed: 11 February 2024
Ana
ArgentinaThe sound isolation was very bad. I could hear the street noises all night.
Near the train station, very nice staff.
Stayed in February 2024
Reviewed: 1 February 2024
Paul
Australiabreakfast
Stayed in November 2023
Reviewed: 14 January 2024
Klaus-peter
GermanyLocation
Stayed in January 2024
Reviewed: 13 January 2024
Ines
Australiathe bathroom smelled a bit like mold. all good otherwise.
comfy beds, kind staff, late check-out, spacious room. everything you need for a spontaneous lay-over.
Stayed in January 2024
Reviewed: 10 January 2024
Diane
AustraliaAn electric kettle for tea/coffee would be nice
Efficient check-in and very comfortable spacious room. Bar refrigerator was very welcome. Very convenient location at City Tram Stop and International Railway Station.
Stayed in December 2023
Reviewed: 7 January 2024
Claudia
United KingdomAs a single traveller would have preferred a bit more light in the public areas
Central conveniet location. nice room, good breakfast.
Stayed in December 2023
Reviewed: 14 December 2023
Ritin
United KingdomNo usb sockets
Easy to check in and friendly staff
Stayed in December 2023
Reviewed: 10 December 2023
Bergermeister
United Statesfound a couple of silverfish type bugs on the wall room 433
All was excellent as usually
Stayed in November 2023
Reviewed: 8 December 2023
Sathianpong
ThailandLocation; very closed to Hbf
Stayed in December 2023
Reviewed: 4 December 2023
Radhika
United KingdomA bigger duvet, they are a bit small.
The cleanliness
Stayed in November 2023
Reviewed: 10 November 2023
Jens
GermanyCouldn't open the windows (AC was on and couldn't be switched off).
Very friendly staff and decent breakfast.
Stayed in November 2023
Reviewed: 28 October 2023
Seyedehmina
GermanyThe Ironing service can definitely be improved. Its an 11 story hotel and only a few Iron/Ironing tables and they literally gave me the devices in the last minutes before I had to leave. It would have been better if they had an ironing room instead so that people could use it and leave rather than holding the devices hostage in their own room. The drain in the shower was also slow and needed unblocking. The breakfast was also mediocre specially for its price
The staff are very polite and helpful, the room is clean, has great air conditioning and the windows completely block any sound coming from the tram station nearby.
Stayed in October 2023
Reviewed: 5 October 2023
Malinda
Sri LankaSo clean and very convenient
Stayed in October 2023
Reviewed: 21 August 2023
Iva
SwitzerlandThe room was not cleaned very well. It wasn't really dirty either but definitely borderline. There were older stains not properly taken care of on the carpet. The bathroom was spot on.
The location was great and the staff was very friendly and grateful.
Stayed in July 2023
Reviewed: 12 August 2023
K
GermanyVery friendly staff at three reception.
Stayed in August 2023
Reviewed: 27 July 2023
Andreas
GermanyThe water adjustment in the shower was not good. Very difficult to get something other than very cold or very hot. We told the staff and the person who deals with these things just said he was aware that some of the showers still needed repair. When we checked out the staff made no mention of that, but when they asked how everything was and we told them again, if was just acknowledged with a "yes we know..." A little "apology of sorts" would be more effective... Otherwise very nice.
Location was perfect for our needs. Staff friendly and helpful.
Stayed in June 2023
Reviewed: 16 July 2023
Kalidas
GermanyI was expecting a Electric kettle with Coffee /Tea, sugar, Creamer, etc. in the room which was missing. Even 3 star hotels are providing it. This was 4 star property so must have.
Location was great , very convenient for commutation.
Stayed in July 2023
Reviewed: 12 July 2023
Daniel
AustraliaNil
Close to public transport Clean neat and tidy Reception staff were very friendly and helpful
Stayed in July 2023
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