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Reviews of ibis Mainz City This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Holzhofstr. 2, Altstadt, 55116 Mainz, Germany

#29 of 40 hotels in Mainz

Guests' Choice

Review score

Based on 258 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.8

  • Location

    9.1

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 12 September 2024

    8.0
    Very good
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    English Tea black teas was not very clear a lot of flavoured Teas

    Breakfast had variety Well set Early enough

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Excellent stay given its a 2 star rating
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights

    Only issue with underground car park was that exact procedures for leaving could do with improvement. Additional visitor attraction literature would be better as they had limited info

    Especially good are the following when considered a 2 star which makes clear prior to booking the features it does not gave. The location on the quiet edge of the old town within 10 mins walk of the centre. Buffet breakfast has varied and ample choices. They made clear that the lifts at the time of stay were getting refurbished with 1 out of the 2 out of Commission during prior communication and also clearly noted in the hotel showing good communication. Underground car park access communication answered promptly ahead of travel noting you can access it before check-in giving the staff the ticket during check-in. 50 spaces for most of the stay was ample until the end of the stay when it got very busy.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    8.0
    A well located hotel, well laid out room, friendly and efficient staff, car parking below the hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Only one extra pillow available- 3 in total, we would have liked 2 each Air conditioning a bit noisy

    Well placed in the city. Well organised room. Car parking below the hotel and accessible by the hotel lift.

    Stayed in September 2024

  • Reviewed: 20 August 2024

    8.0
    Quick trip for Euros
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location easy to find

    Stayed in June 2024

  • Reviewed: 8 August 2024

    9.0
    Wonderful short break
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights

    so small things that is does not matter

    Everything was good, breakfast, hotel, location Staff helpful Clean and comfortable Near old town, easy walk Value for money really good

    Stayed in August 2024

  • Reviewed: 24 July 2024

    9.0
    Perfect location for a weekend visit to old town Mainz
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    One of the elevators was being replaced but the hotel had let us know prior to arriving. We never had to wait for long periods for the working elevator to arrive.

    We enjoy staying at Ibis and this location met our expectations. The room was a nice size for two people. The bathroom is small but the shower was hot with good water pressure. The hotel is a short walk from everything we had come to see in Mainz, including the Rhein River, old town, and train station. The staff was very helpful and spoke good English.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room a little small and dark.

    Ideal location. Everything we expect from an Ibis hotel with the addition of underground parking. I understand what some reviewers say about leaving the garage, but it’s quite simple really. Drive your car to the white line next to the ticket machine so your registration can be recognized, scan the ticket and the barrier lifts for exit. It’s confusing because the ticket machine faces the entry barrier.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Limited choice at breakfast. Not worth the price.

    Comfortable bed. Clean bathroom

    Stayed in July 2024

  • Reviewed: 28 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Too close to the road. Noisy

    Welcoming staff Helpful

    Stayed in June 2024

  • Reviewed: 23 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was not included and expensive for what was on offer, 17 euros pp. We got fabulous coffee and delicious pastries from a local bakery for a few euros, which we enjoyed in the sun in a nearby beautiful park area along with the locals.

    Great location, just a short walk to all the central areas. Mainz is beautiful, lots to see and do. The hotel was clean throughout and the communal areas nicely presented. There is a small but pleasant garden with seating to enjoy.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    7.0
    Excellent location
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room seemed to not have been cleaned. The sheets had man hairs in the middle of the bed ( I am a female travelling alone) same with the shower. The room is a bit small for the price and the AC

    The breakfast was plenty. There were all kinds of coffee provided. Juice pastries fruit and vegetables. Eggs were also available in some varieties premade. Train station is right there and walking to altstadt is not too bad. Plenty of bus stops and a cafe nearby. The staff is very friendly and welcoming. They were fixing the lift and the staff fixing it was equally friendly and apologetic

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room with 1 Single Bed
    • Stayed 1 night

    none

    location is good, near walking street and close to supermarket.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    8.0
    Good for requirements
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location cleanliness exactly what it says on the tim

    Stayed in June 2024

  • Reviewed: 28 May 2024

    8.0
    Very good stay!
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    I liked the overall room comfort, especially the fact that the room was clean and quite

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    noisy place, room too small

    good breakfast

    Stayed in May 2024

  • Reviewed: 9 March 2024

    8.0
    Clean, comfortable and central.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some rooms face onto a fairly major road so may not be ideal if you’re a light sleeper and like to sleep with the window open. The compensation for that (at least from the room I was in!) is a view of the Rhine, so it’s a case of priorities.

    Well located - an easy 10 min walk along the river to the centre of the Altstadt, very helpful staff, scrupulously clean, with a comfortable bed and excellent water oresssure in the shower. Good breakfast - the waffle maker is a nice touch.

    Stayed in March 2024

  • Reviewed: 4 February 2024

    7.0
    Good stopover location near Frankfurt
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    ibis rooms are pretty small, so if guests use this as economic sleepover location near the airport, luggage may use a big part of the room. Also, in typical ibis fashion, the shower heads may be sketchy.

    Typical ibis comfort, near a train station, close enough to restaurants in the old town. Quiet. Great sleepover location around flights from FRA, especially when Frankfurt hotels are overbooked and overpriced. I believe there was a luggage storage at the lobby.

    Stayed in January 2024

  • Reviewed: 31 January 2024

    8.0
    Simple but clean
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Simple but clean. Comfortable bed, nice shower. Very good value for money

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slightly awkward car park exit procedure. Barrier didn't work with ticket given, without manual override. But receptionist was very helpful.

    Straight forward, clean, efficient. Rooms are fit for purpose and comfortable for a short business stay. Staff friendly and helpful.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Good to stay just a few days
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room and bathroom are very small.

    Location to railway station and CBD is great. Good place to stay for just a few days.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    8.0
    Value for money
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast is very basic

    3 min from train station, comfortable, clean 6 min to Mainz historical city center.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    The Hotel was just just perfect for our needs
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    This hotel fits all the things I and my family require walking distance to the Bars & Shops great location to explore the wine region.

    I have stayed at this hotel for over 25 years it is perfect for our requirements secure parking and close to the city centre Breakfast is very good.

    Stayed in November 2023

  • Reviewed: 2 January 2024

    7.0
    Good value for money.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The availability of an underground secured parking . The proximity to the old town.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    8.0
    Comfortable hotel with parking space, at a good location Mainz
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    N.a.

    Well located. Good rooms.

    Stayed in December 2023

Showing 1 – 25

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