room, breakfast, location

Stayed in September 2024

Our traveling party had issue with reservation that staff attributed to computer error. This required changing rooms twice and was very inconvenient. Staff did best they could to correct the situation.

Beautiful, restored building in excellent location. Staff very attentive. Excellent breakfast in lovely restaurant. Very nice Italian restaurant attached conveniently. Comfortable bars inside and out. Business suite comfortable with well equipped kitchenette.

Stayed in August 2024

With such a Grand building one would expect hotel prices to be high: they were!

What a beautiful building! Originally the 'gateway' to the old town. Great location. Friendly staff. Lovely large room with a washing machine in the bathroom! Double height ceiling. All very grand.

Stayed in August 2024

Excellent A/C, nice studio with small kitchenette, very clean and nicely furbished. We had a balcony to the beautiful courtyard.

Stayed in July 2024

Nothing

Amazing location, front desk, staff , breakfast choice, breakfast staff.

Stayed in August 2024

We had one little problem that we solved in around 30 minutes !! After I went to the showers a very bad smell happened for quite sometime and than it was fine !! That’s the only bad thing !! Other than that you were amazing …

We left early on a Saturday morning so we couldn’t try the breakfast !! We would’ve loved too !!

Stayed in August 2024

nothing

the luxry of hotel , size of the room , staff was very kind and frindly , parking is high secure and location

Stayed in August 2024

Balcony is small, asked for fruit basket after not having cleaning of room but it wasn’t delivered

Beautifully decorated hotel, beautiful bar/breakfast area, spacious room, location was near water and situated old town. 24 hour valet for car parking was amazing.

Stayed in July 2024

Loved the breakfast. Food is amazing. Staff is so helpful and friendly. The location is top. close to the city center and shopping street. I loved the room. Beautifully decorated and has all you need and more.

Stayed in June 2024

Personal perhaps not at the standard of the hotel

Really cool facility and great location.

Stayed in July 2024

N/a

The room and ambience

Stayed in July 2024

Staff very helpfull especially Ben

Stayed in June 2024

Location and the staff were friendly

Everything was amazing

Stayed in June 2024

The laundry and ironing service - the hotel said that they did not offer ironing service!

Very comfortable rooms, location was 3 to 5 minute walking distance from all the popular pubs and restaurants at Altstadt. The grandeur of the hotel building and some internal areas leave you awestruck! Fabulous breakfast too with a good choice even for a vegetarian like me. The staff at the Restaraunt was eager to help.

Stayed in June 2024

Reception was so-so. I left my handphone at reception at check in, went up to my room and realised it was missing. Went back down to retrieve it. The guy just nodded at me. They hadn't bothered to call my room to inform me my hp was with them

Service at the restaurants was excellent. Hunny during breakfast was very pleasant, helpful and proactive. The Japanese lady serving us during dinner was prompt, courteous and friendly. The spread at breakfast was very good indeed. Among the top two in our travels.

Stayed in April 2024

The one of the restaurants listed as their own was not in the hotel itself but required a walk outside through poor weather. This should be mentioned more clearly when booking a table there

Stunning building, great room, amazing location

Stayed in May 2024

Everything is perfect

Stayed in April 2024

One of the best hotels to stay in Dusseldorf. Spectacular design, comfortable rooms. Strongly recommend after few stays in.

Stayed in April 2024

Building & location

Stayed in March 2024

location of the hotel was a little further away from the main stores and you would tend to walk more away and parking was a little expensive at 32 EUR I think per day. The breakfast manu is the same everyday, so you would get bored after a couple of days but was good overall. No EV charger in the parking lot.

The space in the rooms, the high ceilings, and the hotel's decor, it was quiet and didn't have a lot of people come and go, the restaurant for breakfast was also good (a little expensive though), and the friendly staff. It's close to the old city and a walking distance from some restaurants for that quick dinner or snack.

Stayed in March 2024

Nothing

All the front disk and employee are great

Stayed in January 2024

We will definitely come back, one of the best hotels I stayed in, in a beautiful location.

Stayed in November 2023

achitecture is a must see! the restaurant 'pitti' is top italian restaurant. the breakfast is splendid, it will surprise you. the rooms are super spacy & stylish. the parking is luxurious. you'll adore this hotel.

Stayed in January 2024

Comfortable big rooms, friendly staff, great location. Live music was a great way to finish the evening.

Stayed in January 2024