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  5. Reviews of Hotel Lorien

Reviews of Hotel Lorien This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Bergisch Gladbacher Strasse 406, Holweide, 51067 Cologne, Germany

#210 of 240 hotels in Cologne

Guests' Choice

Review score

Based on 275 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    7.3

  • Facilities

    7.1

  • Staff

    7.7

  • Value for money

    7.4

  • Free WiFi

    7.4

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Showing 76 – 100

  • Reviewed: 11 July 2024

    4.0
    Bad
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There was no aircon anywhere even the rooms

    Nothing

    Stayed in June 2024

  • Reviewed: 10 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic service from the receptionist. Close to the highway, restaurante and supermarket.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    10
    Nice!
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    I had a really nice stay here. Rooms were very clean and everything went smoothly and easily!

    Stayed in July 2024

  • Reviewed: 27 June 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room (Flexible Rate)
    • Stayed 2 nights
    • Submitted via mobile

    Coins have done with a/c just as it was very hot nights we were there but that’s not hotels fault

    Everything. Great breakfast

    Stayed in June 2024

  • Reviewed: 26 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bog flexibility regarding check in. They glave us the room at 09 30 which really helped US a lot

    Stayed in June 2024

  • Reviewed: 25 June 2024

    5.0
    Comfy bed, good location.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    A bit of work being done at hotel, dated when you go upstairs. This isn’t reflected in price.

    Comfy bed, easily accessible by way of public transport.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room (Flexible Rate)
    • Stayed 1 night
    • Submitted via mobile

    Very kind

    Stayed in June 2024

  • Reviewed: 16 June 2024

    10
    NIC
    • Business trip
    • Couple
    • Double Room (Flexible Rate)
    • Stayed 1 night
    • Submitted via mobile

    Good staf

    Very nice hotel

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 3 nights

    everything very friendly

    Stayed in June 2024

  • Reviewed: 6 May 2024

    10
    Nothing special, fits for travels. Seems like it is optimal price\location\quality
    • Leisure trip
    • Couple
    • Double Room (Flexible Rate)
    • Stayed 1 night

    Payment with cash

    Location close to trains

    Stayed in May 2024

  • Reviewed: 5 May 2024

    3.0
    Could have been nice, if the room had electricity...
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night

    Where to start... 1- Hotel rule: paying the room in cash only up to 150 euros. Who does that in 2024? 2- Languages spoken: English, but with Google Translate. 3- Elevator: not up to my room, located on the 3rd floor, only stairs to reach room 405. 4- The curtains don't cover the half of the window, therefore morning light it is. 5- And last but not least: no electricity in my room! The only source of light was a single bulb in the bathroom, hanging from the ceiling, the other one was not working, and that's it. The rest of the room had no electricity at all: no light anywhere, no power outlet, no heating system either. I reported it to the reception, the guys tried to help but only to say "sorry, repair tomorrow". When mentioned to the reception in the morning when I checked out, the lady was apparently not even aware there was an issue in this room. When I asked how to get a refund, I was told to send an email to the manager. I just sent it, let's see.

    The location was ok as I was coming only for one night for a concert located 30 min walk from the hotel. The room itself was rather big and kind of quiet, if not for the shower of the room across at 6am.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    the carpet

    nice room, clean, renovated bathroom

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room (Flexible Rate)
    • Stayed 2 nights
    • Submitted via mobile

    Feather duvets .I'm a little bit allergic.

    Clean and quiet. Good location very convenient for us. Nice friendly reception staff

    Stayed in April 2024

  • Reviewed: 2 April 2024

    1.0
    Terrible, do NOT recommend, don't stay here!
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    The entrance of the hotel is extremely old and outdated. They first placed us in a room on the ground floor where after 10 min inside the bathroom heater literally fell from the wall, hitting my boyfriend. When we called the receptionist he laughed at us and asked if we placed something on top of the heater (which we didn't). After being accommodated in a different room, we found out on the last night that one of the beds had bedbugs on it, and our friend was completely beaten by them. We tried to contact reception about this matter during check-out, but there was no one there. Tried calling and emailing, also no answer. I cannot emphasize enough: do NOT stay here!

    Nothing.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    9.0
    A value for money.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    There was no WiFi in the room. As it is described on the hotel preview the wifi is available at the lobby. It was not really a downside but this is one thing that can be improved.

    When we arrived it was clean, the temperature of the room was perfect. You can adjust the heat by yourself. The bathroom was very nice with all the essential amenities.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night

    payment method is horrible ... They charged my card but asked for cash at check in which I did not had...later they refunded amount to my card as I managed to find an ATM to withdraw some cash. very very strange.... not normal

    Stayed in March 2024

  • Reviewed: 29 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Smoke odour in the room Fridge not working

    Huge room Clean place Tea, kettle

    Stayed in December 2023

  • Reviewed: 20 December 2023

    1.0
    Bad experience
    • Business trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    No wifi Not comfortable

    Stayed in December 2023

  • Reviewed: 10 December 2023

    1.0
    Would not recommend
    • Leisure trip
    • Group
    • Double Room (Flexible Rate)
    • Stayed 1 night
    • Submitted via mobile

    The accommodation was dirty, the room smelled like smoke and mold. Our card didn’t work when we came back in the middle of the night and there was no one we could reach or find. We had to break in our own hotel room to be able to sleep. We used the card to slide the doormechanism, very easy to break in also for other people.. horrible experience, would not recommend.

    Stayed in December 2023

  • Reviewed: 31 October 2023

    9.0
    Super, I will come back with pleasure!
    • Business trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Good position, at 3 min. at tramway station for center of Köln, near Aldi, Rewe, Burger King, near also Jet station and with free parking. Good breakfast, I will come back with pleasure!

    Stayed in October 2023

  • Reviewed: 24 October 2023

    10
    Good stay for one night
    • Leisure trip
    • Group
    • Double Room (Flexible Rate)
    • Stayed 1 night

    The hotel feels a bit old but everything works properly and it’s very clean.

    The checking was very easy and the staff was also very friendly, they speak English so we didn’t have any problem with that. The room was very comfortable and clean.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    10
    Strongly recommend
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was very good, nice breakfast, very nice location next to the train station, 15min from city center

    Stayed in October 2023

  • Reviewed: 19 October 2023

    3.0
    I hope you can give a customer service training for your cleaning & hotel crew
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    The lobby / reception was unattended upon arrival, resulting in a 40-minute wait after calling the hotel. During check-out, a cleaning lady banged on my door and shouted at me, displaying unprofessional behavior. Clients should never be treated this way, even if they are running late in checking out

    The location , people at reception were nice

    Stayed in October 2023

  • Reviewed: 11 October 2023

    1.0
    Very poor
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    the stuff are really rude specially the manager , this place is not even a hotel , not clean smell is really bad , very noisy , not recommended at all

    Stayed in October 2023

Showing 76 – 100

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