We booked a triple room and was only given amenities for 2 people (towels, mugs, glasses etc). We went down to reception to sort this and was told housekeeping will be informed. Only when I told them that i'd like to shower this morning they went into the back for some towels. I was told to get the missing mug/glass from the restaurant myself rather than reception getting this...this confused the waiters who told me I couldn't take anything with me. Clearly nothing was communicated after this as we were still given 2 of everything each day the room was cleaned. It's annoying that such a simple task (comminication) causes this much of a issue.

Comfy beds and a clean room.

Stayed in September 2024

little far from the city center but very near to metro which directly goes to the center the swimming pool was closed for maintenance

i stayed there Twice in 10 days , both visits were very nice stay the room size is ok , breakfast was nice and variety of food , i was advised by the staff that the parking outside is free , the staff was cooperative and friendly they provide me with charger because my laptop charger wasn't matching the socket, they provide us with umbrella , Machtlfingerstraße metro station is very near , sauna steam was working and free , mini Gym

Stayed in September 2024

little far from the city center but very near to metro which directly goes to the center the swimming pool was closed for maintenance

the room size is ok , breakfast was nice and variety of food , i was advised by the staff that the parking outside is free , the staff was cooperative and friendly they provide me with charger because my laptop charger wasn't matching the socket, they provide us with umbrella , Machtlfingerstraße metro station is very near , sauna steam was working and free , mini Gym

Stayed in September 2024

We had some issues with the booking room and asked for modifications/adjustments - we got different answers by the different staff at reception, which made us a bit uncomfortable. However, they managed to resolve it, so everyone was happy in the end. Clear communication was key! Note that there is now (Aug-Sep 2024) some construction next to the hotel, so if your room is on side of construction, you might experience some noise during work hours on work week (7am-6pm Mon-Fri). This was not an issue for us necessarily, but I am mentioning for transparency purposes so future guests can be aware. Also, AC was not working in the rooms we had; they offered us to change rooms after a while, but we did not go for it because we changed several rooms in our stay due to complications with our bookings (more on our end).

Welcoming staff was nice. Good location - very quiet neighbourhood and nice places for food and bevarage. Next to metro, so easily connected to various parts of town.

Stayed in August 2024

Hotel building and rooms are a bit dated. 70s design had a certain charm, I guess. But if you're there for business you won't mind.

Practical hotel without unnecessary clutter. Staff changed room without fuzz when an issue arose in the originally allocated room. Quiet hotel with all rooms having a small balcony. Not far from metro station.

Stayed in September 2024

The family room was far from the entrance, but this is not an issue.

Hotel with a large family room with confortable beds in a calm neighborhood.

Stayed in August 2024

There was nothing to not like. The property was excellent in my opinion.

Very clean and friendly staff. Close to amenities.

Stayed in August 2024

Our room floor had some leak in the floor. Probably humidity from the bathroom below us. Elevator did not work properly for almost half the trip. They got it fixed eventually though.

Nice place and location. Not a very modern building, but not too old. Food was good, staff was good, we requested an iron into our room and they provided one and we kept it during our stay.

Stayed in August 2024

Pool was closed. We received a notification of this 3 days after our arrival.

Good breakfast, 24/7 reception, close to train station, nice bar, friendly staff.

Stayed in August 2024

Quiet neighbourhood, good facilities, clean and well organised.

Stayed in August 2024

The safety box wasn't in the room. The room wasn't soundproofed. The pizza looked as pre-frozen from the restaurant.

Bed was comfortable.

Stayed in August 2024

Pool closed. Limited hours in spa facilities

Good breakfast. Comfortable hotel. Excellent staff everywhere, bar staff absolutely superb!

Stayed in August 2024

price

location

Stayed in August 2024

price

i liked the staff

Stayed in August 2024

close to underground for easy access to central Munich.

Stayed in August 2024

The hotel was far from downtown. However, there mis a metro station very close so you can reach the city center in like 20 minutes.

Nice cozy hotel! Great staff and great rooms!

Stayed in August 2024

Location. Bit far away from the city

Room size, especially the balcony. Front desk staff

Stayed in August 2024

hotel clean and very close to tram station

Stayed in August 2024

Noise from children on next door room

Lacation cleanliness

Stayed in August 2024

I think that the price suits the property to be honest. Actually I think it’s great value for what you get.

It was a great property with a nice garden and bar.

Stayed in July 2024

We were unwell one day and room service tray charge was 7,50 euros! So we opted to collect the food from reception. Apart from that all was good!

Nice hotel connected well with the U-bahn, only 5 mins walk from station. Always nice to have a balcony in the room! Bar and beer garden was ideal for the summer and euros fans!

Stayed in June 2024

A renovation would help but as mentioned above, in Greek we say it is "honest".

Best value for money hotel in Munich, I believe. A bit old but still very decent. Good breakfast and very tasty plates served at the lobby. Not a Cosy location but the U-bahn is just round the corner taking you to the heart of Munich in 15-20mins.

Stayed in July 2024

£7.50 tray charge for room service, so we just collected from downstairs ... serves me right for being lazy!

Good location away from the busy city. A short less than 15 min train to city centre, 5 min walk to nearest train station from hotel. Hotel bar was great and staff very friendly and accommodating. Nice beer garden too!

Stayed in June 2024

The long hallways to get to our room and the bathtub/shower was difficult for my mum to go into. All in all it wasn't very accessible for her because of the long walks to the room and the inability to get into the bathtub due to her mobility issues. I had noted that a room close to the elevator would be ideal for us because of her disability, but I guess the hotel couldn't arrange for us to have a room close to the elevator that the dogs were allowed to stay in (they mentioned at the reception that they have specific rooms alloted for people staying with dogs so that's what I assumed at least).

Quite pet friendly, although expensive to bring 2 dogs (20 euros per dog per day). Ground floor room with door that opens directly to the outside was greatly appreciated as I could just slip out that way to walk my dogs instead of going through the hallways and lobby area. The breakfast is expensive, but amazing! The reception staff was extremely friendly and forthcoming and we even had a late check out after registering for their loyalty programme. Great service :)

Stayed in June 2024