Moskauer Strasse 30, Oberbilk, 40227 Düsseldorf, Germany
#60 of 201 hotels in Düsseldorf
Guests' ChoiceBased on 2499 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.2
Facilities
8.5
Staff
8.6
Value for money
8.6
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 November 2024
Poonaki
GermanyVery convenient and affordable. Friendly staff, good service and great breakfast.
Stayed in September 2024
Reviewed: 8 November 2024
Agne
GermanyA little bit cold in the room.
I had a wonderful stay at this hotel! The staff was friendly and attentive, the room was clean and comfortable, and the amenities were top-notch.The breakfast was delicious with a great variety. Highly recommend!
Stayed in November 2024
Reviewed: 7 November 2024
Kuei
Hong KongBreakfast was a little dull...but serves its purpose
The bed was comfortable and was better than expected.
Stayed in November 2024
Reviewed: 7 November 2024
Mohammad
United Arab EmiratesGood breakfast, plenty of space to sit unlike other comments, just need to be on time. Supportive staff and management.
Stayed in November 2024
Reviewed: 5 November 2024
Hüseyin
TurkeyBreakfast time was limited
Breakfast fine all persons was kind and very helpfull
Stayed in November 2024
Reviewed: 4 November 2024
Nur
MoroccoCheck in and check out process was quick. Breakfast was good. Location is near to everything we need.
Stayed in November 2024
Reviewed: 3 November 2024
Mohini
Indiaonly during the breakfast was over crowed there was no place to seat and have breakfast which is so weird🙂↕️
stay was nice staff was amazing
Stayed in November 2024
Reviewed: 2 November 2024
Aritra
GermanyThe restaurant had very limited food options
Very comfortable rooms
Stayed in October 2024
Reviewed: 30 October 2024
Hassan
EgyptNo fridge in the room
Location and service
Stayed in October 2024
Reviewed: 28 October 2024
Sherry-ann
NetherlandsIt was not far form the centrum only, the place to go to the centrum was not fine, sometimes i even get al little scared because of the homeless people.
Everything was well taken care of, the breakfast was very well. Also the room was nice, soft bed and the badroom was clean.
Stayed in August 2024
Reviewed: 26 October 2024
Yan
GermanyShould inform the guests the parking place of Hotel is not free. EUR 25 from Monday to Friday and EUR 30 from Saturday to Sunday.
The bed is very good. The food of Breakfast is good, but crowded hard to find a table.
Stayed in October 2024
Reviewed: 26 October 2024
Lubna
Iraq1.telephone in room is not working 2.Not daily cleaning, cleaning every two days 3.No refrigerator available at room 4.less English channeles available
Good staff, quiet place
Stayed in October 2024
Reviewed: 25 October 2024
Ivars
LatviaUnfortunately the room and carpet were quite dirty. It looks like very old. There is no wardrobe and fridge in the room. If you ask for late check out, you have to pay 10 Eur per hour.
The best thing is breakfast and location. There was a large variety of food for different tastes and personal was very good in supplying missing products and keeping the breakfast tables clean. The location also is very good - 5 min walking distance to train station.
Stayed in October 2024
Reviewed: 20 October 2024
Antonis
GreeceVery rude and unhelpful staff.
The room was very clean and comfortable, the location was good near with the train station.
Stayed in October 2024
Reviewed: 20 October 2024
Bridget
United KingdomStaff on reception a little impersonal and not too welcoming … lack of house keeping on one day without explanation. Although enjoyed variety at breakfast it was pretty much like a zoo down there and needs some form of management at the entrance to help people secure tables
Bedrooms clean spacious and comfortable … easy walk from the main station … great selection of breakfast … sweet hard working staff trying to keep on top of a very busy breakfast room
Stayed in October 2024
Reviewed: 20 October 2024
Parinaz
IranWe had to pay for the hotel’s parking, which was expensive at 30 euros. Even though we stayed for less than 12 hours, we were charged for a full day.
Breakfast was great, but it was quite crowded, making it difficult to find a table.
Stayed in October 2024
Reviewed: 19 October 2024
Florian
CanadaNo fridge in the room.
Almost everything was good and we slept well.
Stayed in October 2024
Reviewed: 19 October 2024
Henry
United KingdomMaybe a mini fridge in the room.
Nice hotel with a medium sized room with a large comfortable bed,the room had all "mod cons"including a room safe which is an added bonus.Large breakfast selection.Only seven minute walk to the main railway station.
Stayed in October 2024
Reviewed: 17 October 2024
Ikechukwu
United KingdomNothing much.
Cleanliness.
Stayed in October 2024
Reviewed: 11 October 2024
Zahra
LuxembourgThere is no refrigrator and water in the rooms, and they asked money for water.
The breakfast was very good.
Stayed in October 2024
Reviewed: 10 October 2024
Hoksun
IndonesiaRoom a bit too express .
I prefer Holiday Inn without express like the one i had in Hamburg , that is more my standard I like best ..... express is a bit too small for me in all services and food ... btw , I will come back next year and stay in IHG holiday express hotel chain
Stayed in October 2024
Reviewed: 10 October 2024
Saeedeh
NetherlandsThe staff was not friendly specially ms A. Assad by welcoming seems was not being trained as receptionist and welcoming at all. When we asked her about the forms how to fill out them for checking in, she emphasized that ‘I told you’ while it is one of her duties to inform clients sufficient at arrival. It was not even crowded at the reception at the time we were. At the end she gave the incorrect keys on us (2rooms). We had to self figure it out.
Cleanness and worthy for price
Stayed in October 2024
Reviewed: 10 October 2024
Xinran
Germanycheck out time. we have 4 people and book 2 rooms. We need to check out before 12.00 am and we had a disscussion at another room until 11:20. When we came back, our room was locked. We went twice downstairs to unlock our door. It is quite inconvienient.
it is clean
Stayed in October 2024
Reviewed: 8 October 2024
Alexa
UruguayThe breakfast was not as varied the last days. There was no mini fridge.
Very confortable hotel. The area feels safe and there is a nice park right behind the hotel. The train station is close by.
Stayed in October 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content