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  5. Reviews of Altstadthotel Hayk am Rhein

Reviews of Altstadthotel Hayk am Rhein This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Frankenwerft 9, Altstadt-Nord, 50667 Cologne, Germany

#192 of 239 hotels in Cologne

Guests' Choice

Review score

Based on 28 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    9.5

  • Facilities

    7.2

  • Staff

    8.3

  • Value for money

    7.4

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 23 June 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Economy Apartment with 2 bedrooms
    • Stayed 1 night
    • Submitted via mobile

    Wasn’t the biggest for 5 males sharing, fine for just putting the head down without spending too much time in.

    Location was perfect

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Good space for what we needed in Cologne
    • People with friends
    • Penthouse Apartment - Fifth Floor
    • Stayed 2 nights
    • Submitted via mobile

    The no sink situation wasn't ideal but we managed it, a couple of the devices to open the windows are really squeaky. If you don't like steps then this won't be good for you especially as a top floor apartment but again it didn't really affect us.

    Location was perfect right in the middle of the main area. Also a 2 mins walk from the river. Good views of the city especially with the small patio area outside. Plenty of space in the apartment.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • 3-Room Apartment B
    • Stayed 2 nights
    • Submitted via mobile

    No

    Great location

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Great location and staff

    Stayed in June 2024

  • Reviewed: 22 May 2024

    8.0
    Spacious, but noisy.
    • Leisure trip
    • Group
    • Superior Studio
    • Stayed 2 nights

    It was on a busy tourist street with a trolley running around often. Not enough lights, rather dark. Water pressure can vary alot. Very Noisy at night and during the day.

    Location was good in that you are in the city center. The staff let us check-in early, and were helpful and responsive - good communication. Spacious.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Great location, efficient people, easy check-in, average accomodation.
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 3 nights
    • Submitted via mobile

    The bath without window.

    Location, space.

    Stayed in May 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Pillows were awful. Was noisy outside but we knew that was the case and didn't bother us.

    Super comfy beds, was as described, easy check in and check out. Very very close to Hermarkdt parking building and multiple eateries. Right in middle of old town/central to key locations. Kitchen had basic things to eat simple meals. Nice and warm

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No Kitchen tissues, no shower gel/soap

    Located centrally and well maintained.

    Stayed in April 2024

  • Reviewed: 27 March 2024

    6.0
    Perfect for groups or large families.
    • Leisure trip
    • Group
    • 3-Room Apartment B
    • Stayed 2 nights
    • Submitted via mobile

    The shower is horrible. There is only 2 settings on it for the water. Extremely hot or ice cold. The shower head keeps falling from the wall too! Impossible to shower like that especially with a large group.

    Rooms and space were great. Also the location is perfect! Right in the city, with all bars and restaurants around the corner. We traveled as a group of 6 people.

    Stayed in March 2024

  • Reviewed: 24 June 2024

    10
    Excellent location, great staff - would very much recommend this hotel
    • Leisure trip
    • Family with young children
    • Twin Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Location of hotel was great for our planned activities. Staff all very helpful and friendly - would definitely go back one day.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    10
    Could not have picked a better hotel to soak up the football atmosphere & explore the city.
    • Leisure trip
    • Family with young children
    • Twin Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    No air condition, could be a problem during the summer.

    Booked the room for the football, euro 2024, to see Scotland play and on arrival I discovered that the hotel was a 60 second walk from the fan zone 😀 The room was expensive, but I put that down to supply and demand for the football being on. Bonus point was that room 4 overlooked the Rhine

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin Room with Lake View
    • Stayed 1 night

    I had a very good room on the river side with look to Rhine. Nicely furniture and convenient. The hotel is relatively close to historical centrum, but, as it is just a several hundred meters from restaurants, it was not noisy there. If you have time - visit Brüh castle. There are S-Bahn station in 5 minutes from the hotel and with one change you can reach the castle in circa 40 minutes and enjoy its rooms and park. P.S. No breakfast in the hotel, but a lot of restaurants nearby. And WIFI in my room was good, I had no problem with it.

    Stayed in May 2024

  • Reviewed: 6 June 2024

    3.0
    Disappointment - I would not recommend it to anyone
    • Leisure trip
    • Family with young children
    • 3-Room Apartment B
    • Stayed 2 nights

    Lights in bathroom and so called "kitchen" did not work. The "kitchen" is ancient and tiny with extremely poor facilities. No table or chairs. The toilet had no lid. The shower was cold. There was no soap or shampoo in the shower. The sofa had large stains on it. WiFi was slow and unreliable. The stairway was smelly. The "landlord" sent us a message through booking.com after confirmation of our stay, basically saying the description on booking was unreliable and denying any responsibility for that. I would say that is a large red flag. In my opinion the "dwelling" is absolutely substandard and should not be listed on booking.

    The location is great, if you don't mind the outside noise. Also the large bed in the living room was rather comfortable. Those are the only positive things.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    2.0
    Very Old Hotel
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    No Wifi

    Stayed in June 2024

  • Reviewed: 4 June 2024

    2.0
    Very disappointed so expensive
    • Leisure trip
    • Family with young children
    • Twin Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    No facilities to eat or drink. No change of bed linen or beds made during our stay 3 nights.Shower blocked with hair. No reception facilities or contact number if there was a problem. Lock in bedroom door not great. Lamp over bed not working. Windows very dusty. Handles on locker in room broken.

    Its location

    Stayed in June 2024

  • Reviewed: 4 June 2024

    3.0
    We only stayed one night and checked out early. We got a different hotel for our last 2 days.
    • Leisure trip
    • Family with young children
    • Penthouse Apartment - Fifth Floor
    • Stayed 3 nights

    The location for this penthouse apartment was on a very loud and noisy street. Don't expect to sleep before 4:00am on a Saturday night. There were several flights of stairs to climb which is difficult with luggage. The key just spun around in the lock and door was very difficult to open. No one in reception to help.

    The good stuff..., the apartment had a nice layout.

    Stayed in June 2024

  • Reviewed: 19 April 2024

    3.0
    Poor
    • Business trip
    • Group
    • 3-Room Apartment B
    • Stayed 1 night
    • Submitted via mobile

    No hot water and no heat. No one got showers and it was a cold night and heat did not work

    Location and the lady at the front desk was very nice

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    excellent city center appt, be prepared for the stairs though (4 flights up)
    • Leisure trip
    • Family with young children
    • Luxury Apartment 4th floor
    • Stayed 4 nights

    was a litttle noisy one night

    location was excellent

    Stayed in April 2024

  • Reviewed: 22 February 2024

    2.0
    It was ideal for Christmas markets however not suitable for a family due to repair works needed
    • Leisure trip
    • Family with young children
    • Economy Apartment with 2 bedrooms
    • Stayed 2 nights
    • Submitted via mobile

    The property was in clear need of renovation and updating. The shower was extremely difficult to ‘pull’ on, the mice could be heard clawing at night and the heating did not work. The staff were friendly and helpful when around but they were not on reception 24hrs and there was no housekeeping for the duration of our stay.

    The location was ideal for the time of year as we were there for the Christmas markets and they were literally across the road.

    Stayed in December 2023

  • Reviewed: 2 February 2024

    10
    Ideal for a single night stay or longer.
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    No problems at all

    The hotel is a very old building facing the river in the old town area of Cologne. Close to station (15mins) and other public transport. Its an old building however with no lifts but you are aware of this at the time of booking and was no problem for me. The bathroom was modern, good hot water with excellent water pressure - even for the top floor. For me, the price was perfect - I didnt need a £200 room in another location.

    Stayed in January 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 18 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Economy Apartment with 2 bedrooms
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 24 June 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 23 June 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

Showing 1 – 25

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