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  5. Reviews of Altstadthotel Hayk am Rhein

Reviews of Altstadthotel Hayk am Rhein This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Frankenwerft 9, Altstadt-Nord, 50667 Cologne, Germany

#193 of 241 hotels in Cologne

Guests' Choice

Review score

Based on 55 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.5

  • Location

    9.4

  • Facilities

    7.0

  • Staff

    8.3

  • Value for money

    7.4

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 25 September 2024

    8.0
    I would stay again even though it was difficult dragging our luggage up the narrow and winding stairs.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    No elevator, no mini fridge and no coffee maker in the room.

    Old and quaint.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Shower. Poor drainage.

    Location

    Stayed in September 2024

  • Reviewed: 15 September 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • 3-Room Apartment B No Rhine River View
    • Stayed 1 night
    • Submitted via mobile

    Three bed bedroom facility located at the backside of the reception has a tiny bedroom and uncomfortable to use the toilet. Lift area stinks and the way to it does not smell good. But it is a compromise for its central location

    Inexpensive at a prime location.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    7.0
    Good location and great view
    • Business trip
    • Group
    • Twin Room with Rhine River View
    • Stayed 1 night

    It would have been nice if the rooms had a kettle and coffee

    Location of the hotel was good and access to the hotel after hours was easy and convenient. Rooms were clean and the bed was super comfortable with a fantastic view of the river from the window.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Apartment - Ground Floor No Rhine River View
    • Stayed 4 nights
    • Submitted via mobile

    noisy

    location

    Stayed in September 2024

  • Reviewed: 30 August 2024

    6.0
    Perfectly reasonable with a good view across the square and a convenient central location. Expensive bearing in mind the
    • Leisure trip
    • Family with young children
    • 3-Room Apartment B No Rhine River View
    • Stayed 3 nights
    • Submitted via mobile

    The apartment is a little tired particularly in relation to the bathroom and the strange access arrangements. The broken floor tiles in the bathroom are potentially dangerous but the rest of the decor is clean. A few items of crockery and cutlery are provided, along with a basic fridge, but there is no kitchen. After the initial contact at reception there was no link between the apartment and the hotel.

    The location was excellent even though it is completely separate to the hotel. A spacious apartment with very good sound proofing and comfortable bed.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    7.0
    Good
    • Business trip
    • Group
    • Twin Room with Rhine River View
    • Stayed 6 nights

    The beds were too soft (for our liking) and the shower didn't drain properly.

    The location was great. It served well as a base for our adventures in the city.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    6.0
    The location is great but the accommodation is dated.
    • Leisure trip
    • Family with young children
    • Economy Apartment with 2 bedrooms No Rhine River View
    • Stayed 2 nights

    The second bedroom was dated. The bathroom needed a clean and the lights in the walk way at night did not work.

    The location was brilliant all the sights and restaurants are within walking distance. The main bedroom was nice and large.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    7.0
    The location is great, all utensils are available in the room
    • Leisure trip
    • Family with young children
    • Standard Apartment - Ground Floor No Rhine River View
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in August 2024

  • Reviewed: 7 August 2024

    8.0
    Lovely staff, amazing location. A recommendation for a few nights!
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Because it is old, its quite noisy. It has a charm but sometimes it feels a little too much. A carpet or something on the stairs will help a lot.

    It has an old german feeling. Small and lovely :) I had room 5, and it was the perfect size. Not too big or too small.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fairly dark when you come back late in the evening

    Location excellent right on the river.

    Stayed in August 2024

  • Reviewed: 23 June 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Economy Apartment with 2 bedrooms No Rhine River View
    • Stayed 1 night
    • Submitted via mobile

    Wasn’t the biggest for 5 males sharing, fine for just putting the head down without spending too much time in.

    Location was perfect

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Good space for what we needed in Cologne
    • People with friends
    • Penthouse Apartment - Fifth Floor with Dom Cathedral View
    • Stayed 2 nights
    • Submitted via mobile

    The no sink situation wasn't ideal but we managed it, a couple of the devices to open the windows are really squeaky. If you don't like steps then this won't be good for you especially as a top floor apartment but again it didn't really affect us.

    Location was perfect right in the middle of the main area. Also a 2 mins walk from the river. Good views of the city especially with the small patio area outside. Plenty of space in the apartment.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • 3-Room Apartment B No Rhine River View
    • Stayed 2 nights
    • Submitted via mobile

    No

    Great location

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Apartment - Ground Floor No Rhine River View
    • Stayed 2 nights
    • Submitted via mobile

    Great location and staff

    Stayed in June 2024

  • Reviewed: 22 May 2024

    8.0
    Spacious, but noisy.
    • Leisure trip
    • Group
    • Superior Studio Ground Floor No Rhine River View
    • Stayed 2 nights

    It was on a busy tourist street with a trolley running around often. Not enough lights, rather dark. Water pressure can vary alot. Very Noisy at night and during the day.

    Location was good in that you are in the city center. The staff let us check-in early, and were helpful and responsive - good communication. Spacious.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Great location, efficient people, easy check-in, average accomodation.
    • Leisure trip
    • Family with young children
    • Superior Studio Ground Floor No Rhine River View
    • Stayed 3 nights
    • Submitted via mobile

    The bath without window.

    Location, space.

    Stayed in May 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment No Rhine River View
    • Stayed 2 nights
    • Submitted via mobile

    Pillows were awful. Was noisy outside but we knew that was the case and didn't bother us.

    Super comfy beds, was as described, easy check in and check out. Very very close to Hermarkdt parking building and multiple eateries. Right in middle of old town/central to key locations. Kitchen had basic things to eat simple meals. Nice and warm

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment No Rhine River View
    • Stayed 1 night
    • Submitted via mobile

    No Kitchen tissues, no shower gel/soap

    Located centrally and well maintained.

    Stayed in April 2024

  • Reviewed: 27 March 2024

    6.0
    Perfect for groups or large families.
    • Leisure trip
    • Group
    • 3-Room Apartment B No Rhine River View
    • Stayed 2 nights
    • Submitted via mobile

    The shower is horrible. There is only 2 settings on it for the water. Extremely hot or ice cold. The shower head keeps falling from the wall too! Impossible to shower like that especially with a large group.

    Rooms and space were great. Also the location is perfect! Right in the city, with all bars and restaurants around the corner. We traveled as a group of 6 people.

    Stayed in March 2024

  • Reviewed: 29 July 2024

    10
    Very accommodating apartment in tourist heart of Cologne ... what's not to like! A pleasant stay!
    • Leisure trip
    • Family with young children
    • 3-Room Apartment B No Rhine River View
    • Stayed 3 nights

    No real dislikes!

    Location was absolutely brilliant. In heart of tourist area with old town centre restaurants only 10 metres from door. Rhine riverbank restaurants and cruisers only 100 metres away. Website stated that there was no elevator in building, but there was a small 2-person elevator which was very useful for me with some mobility issues.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Twin Room with Rhine River View
    • Stayed 1 night
    • Submitted via mobile

    The hotel was beautiful, the room was clean and confortable. The personal so kind. We really enjoy.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    9.0
    Nice location
    • Leisure trip
    • Family with young children
    • 3-Room Apartment B No Rhine River View
    • Stayed 2 nights
    • Submitted via mobile

    No signal for most TV channels. We can't watch live football in the apartment. Kitchen is very small, and the toilet is in kitchen😂

    It is in the central of the city. The Euro 2024 Fan Zone is just out of the window! Staff is kind and helpful. Response is quick for my messages.

    Stayed in July 2024

  • Reviewed: 2 July 2024

    1.0
    I will never come back to this place ever again
    • Leisure trip
    • Group
    • Economy Apartment - 3 rooms No Rhine River View
    • Stayed 1 night
    • Submitted via mobile

    Not clean. Pictures are deceiving. Insects everywhere.

    Location

    Stayed in July 2024

Showing 1 – 25

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