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Reviews of Hanseat-Hotel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Belsenstr. 6, Oberkassel, 40545 Düsseldorf, Germany

#31 of 200 hotels in Düsseldorf

Guests' Choice

Review score

Based on 98 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    8.9

100% verified reviews

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Showing 1 – 25

  • Reviewed: 3 September 2024

    10
    Exceptional
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly, accommodating and welcoming! The hotel is beautifully designed. Booked my room last minute due to a flight mishap. From the time I stepped into the hotel till I left for the airport the experience was great - good breakfast included. They also have nice cocktail options and lounges with good connectivity. But it's the excellent people made my trip stressfree & comfortable. Highly recommend this boutique hotel!

    Stayed in September 2024

  • Reviewed: 22 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t have elevator

    Design and cleanness

    Stayed in August 2024

  • Reviewed: 7 August 2024

    9.0
    Sweet boutique hotel with lots of attention to detail
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    My parents liked our bite so much that I rented them a room and they cancelled their other accommodations! The concierge was very knowledgeable and gave us a wonderful dinner recommendation! I also love the keys that you can leave with the concierge when you step out. It is a really nice system so you never lose your key.

    Stayed in July 2024

  • Reviewed: 2 August 2024

    10
    Impressed with the design, location is just great
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    No elevator could be an issue. Small room is small but cozy

    Great design and location

    Stayed in July 2024

  • Reviewed: 24 July 2024

    10
    A beautiful boutique hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    N/a

    Very beautiful, high end finishes, very comfortable and friendly staff!

    Stayed in July 2024

  • Reviewed: 7 July 2024

    10
    Excellent place to stay !!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Receptionist called me, before the check out time, to remind me when I had to leave the room. I don’t think it is necessary to ring customers for it but better to inform check out time while doing check in. Nothing really important …

    Room very nice decorated, with very nice amenities (coffee, haribo, soft drinks, shampoo, shower gel etc) super clean and nice style. The area is full of nice restaurants, ice cream shops and coffee areas. Check out time is noon which is great to enjoy the hotel. I loved this place and would highly recommend it

    Stayed in July 2024

  • Reviewed: 21 June 2024

    8.0
    Good hotel overall
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was pretty warm and the room only had super warm blankets. The key chains are ridiculously large and heavy. Maybe invest in cards rather than keys? Or smaller keychains?

    Very clean with large rooms. Staff were helpful and nice. Also, the location is great!

    Stayed in June 2024

  • Reviewed: 17 June 2024

    9.0
    Great stay in a lovely hotel, but the bathroom of the single room was very small tbh.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    The bathroom and especially the shower were too small.

    Loved the staff, breakfast and amenities. Beautiful hotel! Radio in the bathroom was nice. Nice app to get drinks, bed stuff or anything else.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Price very high

    Location nice& very chic

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Parking facilities; you need to book in advance otherwise it is extremely difficult to find parking space downtown

    Excllent breakfast.

    Stayed in April 2024

  • Reviewed: 26 January 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Super friendly staff and lovely interior

    Stayed in January 2024

  • Reviewed: 17 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent room and service. Very clean hotel! Also, the room was spacious and the bed was really comfortable.

    Stayed in December 2023

  • Reviewed: 12 November 2023

    8.0
    Very pleasant stay.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    Nothing.

    Very nice staff. Nicely prepared breakfast. Quite some space and suitable for a family of three. Location is also good and next to train stops.

    Stayed in August 2023

  • Reviewed: 26 October 2023

    9.0
    Super hotel in great location with very helpful staff.
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    A real bonus would have been an English speaking channel or English subtitles (other than news) on TV and also an information folder in the room with translation though really was not a problem as the staff were all full of excellent information and with very good English.

    Staff were exceptional. Extremely friendly and helpful and this really stood out to us. Location excellent, lovely area, we walked easily to restaurants, shops, over the river and a delightful ice cream and dessert shop opposite. We were in first bedroom in corridor downstairs. The bedroom is very clean, very comfy bed, huge and luxurious showerroom. The bedroom was quite tight on space, though had everything you need and to a high standard. We had rented a car for work and there is a car park a short walk away that the hotel subsidise which was very handy for us. We would definitely go back if ever in Dusseldorf again and will let others know!

    Stayed in October 2023

  • Reviewed: 25 October 2023

    9.0
    A beautiful surprise location with super friendly staff.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Surprising furniture and ambiance

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Limited breakfast options

    Kind stuff, clean room, close to public transportation

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    Perfect stay for a city trip!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower leaked and feelwise the bathroom needs some renovation.

    The location is just perfect, room was very nice, bed was outstandingly comfortable! It was very quiet and the accommodations were great. Staff was very polite and helpful at any time. Very nice hotel, highly recommended!

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    There was no elevator.

    Breakfast was good enough. The room was perfectly clean. They were friendly and kept our luggage.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    9.0
    A warm « house »
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Very nice room, nice breakfast. But what I liked most was the staff, very warm, welcoming, smiling, helping. They are outstanding.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    9.0
    Cute and cozy hotel
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, very nice ice cream place just in front of the hotel, good restaurants nearby. I loved my room, it had a beautiful view and lovely furniture.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    10
    The stay was excellent in every way - very friendly, helpful staff, location, restaurants and trans
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was excellent. Many choices.Surprising nice place with surprise of lively garden, breakfast room and large cozy sitting room for relaxing, reading etc. outside bedroom.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    Great hotel to stay in the area
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    My initial room was on the 4th floor and there is no elevator in the building, I was not offered help to get it brought up.

    The staff was very pleasant, friendly and helpful. I had an issue with an AC in my room that disturbed my sleep, but after brining this up the next morning, I was offered a different room, which was much bigger and nicer. The rooms are nicely designed and feel brand new.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    Cozy and quiet. Very near town.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    No Air-conditioning but I feel that is the same everywhere in Germany. Room has a fan and with open window it is enough at night.

    Room was spacious for one person. Fridge, Desk, TV and large window. Hotel and area is very quiet at night.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    9.0
    We‘ll be back!
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No AC in the rooms.

    The location and the silence.

    Stayed in August 2023

Showing 1 – 25

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