Belsenstr. 6, Oberkassel, 40545 Düsseldorf, Germany
#31 of 200 hotels in Düsseldorf
Guests' ChoiceBased on 98 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
8.9
Facilities
8.7
Staff
9.4
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 3 September 2024
Shalini
SpainThe staff was very friendly, accommodating and welcoming! The hotel is beautifully designed. Booked my room last minute due to a flight mishap. From the time I stepped into the hotel till I left for the airport the experience was great - good breakfast included. They also have nice cocktail options and lounges with good connectivity. But it's the excellent people made my trip stressfree & comfortable. Highly recommend this boutique hotel!
Stayed in September 2024
Reviewed: 22 August 2024
Reihaneh
GermanyDidn’t have elevator
Design and cleanness
Stayed in August 2024
Reviewed: 7 August 2024
Chloe
United StatesN/A
My parents liked our bite so much that I rented them a room and they cancelled their other accommodations! The concierge was very knowledgeable and gave us a wonderful dinner recommendation! I also love the keys that you can leave with the concierge when you step out. It is a really nice system so you never lose your key.
Stayed in July 2024
Reviewed: 2 August 2024
Oleksandr
UkraineNo elevator could be an issue. Small room is small but cozy
Great design and location
Stayed in July 2024
Reviewed: 24 July 2024
Chloe
United StatesN/a
Very beautiful, high end finishes, very comfortable and friendly staff!
Stayed in July 2024
Reviewed: 7 July 2024
Ana
SwitzerlandReceptionist called me, before the check out time, to remind me when I had to leave the room. I don’t think it is necessary to ring customers for it but better to inform check out time while doing check in. Nothing really important …
Room very nice decorated, with very nice amenities (coffee, haribo, soft drinks, shampoo, shower gel etc) super clean and nice style. The area is full of nice restaurants, ice cream shops and coffee areas. Check out time is noon which is great to enjoy the hotel. I loved this place and would highly recommend it
Stayed in July 2024
Reviewed: 21 June 2024
Mohammad
CanadaIt was pretty warm and the room only had super warm blankets. The key chains are ridiculously large and heavy. Maybe invest in cards rather than keys? Or smaller keychains?
Very clean with large rooms. Staff were helpful and nice. Also, the location is great!
Stayed in June 2024
Reviewed: 17 June 2024
Patrick
GermanyThe bathroom and especially the shower were too small.
Loved the staff, breakfast and amenities. Beautiful hotel! Radio in the bathroom was nice. Nice app to get drinks, bed stuff or anything else.
Stayed in June 2024
Reviewed: 31 May 2024
Natalia
RomaniaPrice very high
Location nice& very chic
Stayed in May 2024
Reviewed: 11 May 2024
Dr
GermanyParking facilities; you need to book in advance otherwise it is extremely difficult to find parking space downtown
Excllent breakfast.
Stayed in April 2024
Reviewed: 26 January 2024
Svenja
GermanySuper friendly staff and lovely interior
Stayed in January 2024
Reviewed: 17 December 2023
Rajani
NetherlandsNothing
Excellent room and service. Very clean hotel! Also, the room was spacious and the bed was really comfortable.
Stayed in December 2023
Reviewed: 12 November 2023
Jon
NetherlandsNothing.
Very nice staff. Nicely prepared breakfast. Quite some space and suitable for a family of three. Location is also good and next to train stops.
Stayed in August 2023
Reviewed: 26 October 2023
Angus
United KingdomA real bonus would have been an English speaking channel or English subtitles (other than news) on TV and also an information folder in the room with translation though really was not a problem as the staff were all full of excellent information and with very good English.
Staff were exceptional. Extremely friendly and helpful and this really stood out to us. Location excellent, lovely area, we walked easily to restaurants, shops, over the river and a delightful ice cream and dessert shop opposite. We were in first bedroom in corridor downstairs. The bedroom is very clean, very comfy bed, huge and luxurious showerroom. The bedroom was quite tight on space, though had everything you need and to a high standard. We had rented a car for work and there is a car park a short walk away that the hotel subsidise which was very handy for us. We would definitely go back if ever in Dusseldorf again and will let others know!
Stayed in October 2023
Reviewed: 25 October 2023
Chris
NetherlandsSurprising furniture and ambiance
Stayed in October 2023
Reviewed: 15 October 2023
Anastasia
GreeceLimited breakfast options
Kind stuff, clean room, close to public transportation
Stayed in October 2023
Reviewed: 14 October 2023
Sophie
GermanyThe shower leaked and feelwise the bathroom needs some renovation.
The location is just perfect, room was very nice, bed was outstandingly comfortable! It was very quiet and the accommodations were great. Staff was very polite and helpful at any time. Very nice hotel, highly recommended!
Stayed in October 2023
Reviewed: 11 October 2023
Ehsan
GermanyThere was no elevator.
Breakfast was good enough. The room was perfectly clean. They were friendly and kept our luggage.
Stayed in October 2023
Reviewed: 10 October 2023
Nicolas
SpainVery nice room, nice breakfast. But what I liked most was the staff, very warm, welcoming, smiling, helping. They are outstanding.
Stayed in October 2023
Reviewed: 29 September 2023
Horban
UkraineGreat location, very nice ice cream place just in front of the hotel, good restaurants nearby. I loved my room, it had a beautiful view and lovely furniture.
Stayed in September 2023
Reviewed: 25 September 2023
Nancy
United StatesThe breakfast was excellent. Many choices.Surprising nice place with surprise of lively garden, breakfast room and large cozy sitting room for relaxing, reading etc. outside bedroom.
Stayed in September 2023
Reviewed: 18 September 2023
Kristina
GermanyMy initial room was on the 4th floor and there is no elevator in the building, I was not offered help to get it brought up.
The staff was very pleasant, friendly and helpful. I had an issue with an AC in my room that disturbed my sleep, but after brining this up the next morning, I was offered a different room, which was much bigger and nicer. The rooms are nicely designed and feel brand new.
Stayed in September 2023
Reviewed: 28 August 2023
Carl
GermanyNo Air-conditioning but I feel that is the same everywhere in Germany. Room has a fan and with open window it is enough at night.
Room was spacious for one person. Fridge, Desk, TV and large window. Hotel and area is very quiet at night.
Stayed in August 2023
Reviewed: 26 August 2023
Eliana
BelgiumNo AC in the rooms.
The location and the silence.
Stayed in August 2023
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