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Reviews of Hampton by Hilton Düsseldorf City Centre This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Harkortstrasse 12, Stadtmitte, 40210 Düsseldorf, Germany

#58 of 198 hotels in Düsseldorf

Guests' Choice

Review score

Based on 1845 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    7.4

100% verified reviews

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Showing 1 – 25

  • Reviewed: 16 June 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The hotel location is nice to close asian area and train station.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Reservation system not great. Been there numerous times but check in is always like the first time ever when you don't book directly via the hotel group which we don't. Other hotel groups do that better when systems recognise customer names, billing addresses, room preferences

    Comfortable rooms and good bathrooms. Good breakfast. Location convenient if you have to use the train

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are not large enough

    Everything is ok for us also breakfast and the hotel is clean. We always prefer staying here

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Good location, friendly staff and good breakfast.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Duvet too thick.

    Location, super friendly staff and breakfast.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    7.0
    Too expensive considering its performance
    • Business trip
    • Group
    • Queen Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Staff is unproffessional, and so expensive compared to its mediocre performance

    Breakfast was really good, location is excellent

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Sofa Bed
    • Stayed 2 nights

    €20.00 day parking but suppose you have to pay everywhere

    good location, outside facilities were in close proximity, restaurants, taxi, trams

    Stayed in May 2024

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Wi-fi barely worked.

    Great business hotel! Excellent location+ clean rooms

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Great location

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Outside of Hotel is dirty -I understand that the public cannot be controlled for there actions but pets poo is prevalent as dog owners walk there pets and allow them to mess with the adherence to poop and scoop -Perhaps more visible signage can help educate the public as its unpleasant and you can step into the mess

    Location

    Stayed in April 2024

  • Reviewed: 29 May 2024

    8.0
    Nice Hotel with friendly staff
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    We really enjoyed our stay, super nice staff and great accommodation.
    • Leisure trip
    • Family with young children
    • Queen Room - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    The price of the parking

    The staff is great, the breakfast was also super nice. The kids enjoyed the pancake machine very much 😅 The rooms were calm, clean and they accept dogs!

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 3 nights

    Beds were not wide enough to sleep easily with 2 in 1 bed. You need to travel (which is easy by metro) to the Old Town for entertainment.

    The Hotel met all expectations. Good and extended breakfast, clean rooms and close to the station to take metro and train for easy travel to the Old Town and other interesting locations. We had a nice stay.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night

    Is quite far from city center. Breakfast is busy.

    Hotel very clean. Acces to underground parking very easy.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately the wifi speed in the room was really slow.

    Great experience and lovely staff. The breakfast was fantastic!

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Pleasant , good breakfast and facilities
    • Business trip
    • Solo traveller
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Internet speed sucks I mean you can’t ever open an webpage easily we asked the receptionist and they said all they can do was reset the router , which they did and nothing happened

    Stayed in February 2024

  • Reviewed: 14 May 2024

    9.0
    Very good hotel in a fantastic location representing the network very well
    • Leisure trip
    • Solo traveller
    • Queen Room with Sofa Bed
    • Stayed 2 nights

    A tiny thing: the only hook in the bathroom was broken hence a problem to hang your towel (room 233 - if I remember it right - in front of the elevator on the second floor) 🙂

    Very good hotel representing the network very well. Things to enphase are the location and the reception desk personnel - both perfect. The hotels also very clean and the breakfast is really satisfying.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room - Mobility Access
    • Stayed 2 nights

    breakfast, location, comfort

    Stayed in March 2024

  • Reviewed: 12 May 2024

    8.0
    A very satisfactory family vacation
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    A no frills hotel so no amenities, etc. I think what I missed was water, there was no water even on day one, that should change. The only other thing I “minded” was there check in time which was 3 pm!

    Very good location, almost next door to the train and underground. Lots of shops and cafes/restaurants around. I had read it was a dangerous neighbourhood but it was fine, yes there were some homeless and drunks around but which city centre aren’t there. The room itself was small but then it’s a budget hotel so what does one expect? But it was very well managed space wise so it was easy to move around and we even managed to fit our suitcases. The staff were extremely helpful from storing our luggage when we arrived before check in time, to guiding us on how to get around to helping me find the right places and shops to shop at.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    A slightly pricey sojourn in Düsseldorf
    • Business trip
    • Solo traveller
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I was not happy for the cost of parking and that one could not reserve it. But it did work out well eventually!

    Check in and out was comfortable and uncomplicated

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room with Sofa Bed
    • Stayed 3 nights

    Free wi-fi doesn't work. Very slow and not stable. You cannot use this for business. Every few minutes you have to connect in order to surf the web.

    Good breakfast and very good position to the Train Station. You can reach easily every area of the town. By the S11 train you can go to the airport in only 12 minutes and the train station is only 80 metres from the hotel.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    Everthing Was OK

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    Pop music in the breakfast room should be switched off or replaced by classical or chill out music. Make the check in experience better by having guest data ready in the system no matter if Hilton Honours or not

    Comfortable rooms and good bathrooms. Good breakfast

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    We needed slepers but it were 3 Euros per. Shame on this :(

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Clean, comfortable room located next to the train station for easy site seeing and transport.
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Direct access to train station for a quick 24 hour trip. Clean, comfortable rooms. Friendly staff.

    Stayed in March 2024

Showing 1 – 25

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