Grosse Bleichen, Hamburg Neustadt, 20354 Hamburg, Germany
#92 of 370 hotels in Hamburg
Guests' ChoiceBased on 633 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.6
Facilities
8.4
Staff
9.0
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 23 September 2024
Errol
AustraliaChoice of English Channels on TV was limited
Location is perfect
Stayed in September 2024
Reviewed: 5 September 2024
Kirsty
United KingdomNothing I disliked.
Staff were amazing & super helpful. Room was lovely, clean n comfy.
Stayed in September 2024
Reviewed: 29 August 2024
Erin
United StatesThe reception area was extremely small and very congested. The rooms were well decorated but the carpet and doors felt very worn. Also, the air-conditioning was very poor. The room stayed quite warm.
The property was in an exceptional location.
Stayed in August 2024
Reviewed: 28 August 2024
Özer
TurkeyLocation and facilities
Super Hotel with one word
Stayed in August 2024
Reviewed: 17 August 2024
Amr
EgyptEverything was nice
Stayed in August 2024
Reviewed: 17 August 2024
Amr
EgyptEverything
Stayed in August 2024
Reviewed: 16 August 2024
Andrea
ItalyNothing
Strategic position, very professional staff, very nice and quite big room, efficiency of the services (valet and room service), breakfast and drinks at the bar
Stayed in August 2024
Reviewed: 16 August 2024
Charles
LuxembourgFriendliness of staff
Stayed in August 2024
Reviewed: 7 August 2024
Inger
United KingdomLovely interior design, great breakfast. Large room!
Stayed in August 2024
Reviewed: 4 August 2024
Asma
United Arab EmiratesAc was not working properly, but the hotel provided us with fan . Which was good
Breakfast Big rooms
Stayed in July 2024
Reviewed: 2 August 2024
Alexandre
BrazilThe room was tiny (and so was the bed). Air conditioner was not sufficient to maintain a comfortable temperture.
The hotel is well located and the staff extremely kind and well trained.
Stayed in July 2024
Reviewed: 2 August 2024
Mehdi
GermanyIt was 30 C and hot outside , The AC didn’t work well in the room and we had to open the windows all the time due to the always construction nearby the hotel, then it was too noisy, not happy with that at all
Location, good staff and good breakfast and clean room
Stayed in August 2024
Reviewed: 28 July 2024
Heidi
SpainSoft mattress, reception area overwhelmed at times
Location, style, staff
Stayed in July 2024
Reviewed: 22 July 2024
Konstantinos
GreeceThere was noise from the buildings next to the property something like drilling.
Stayed in July 2024
Reviewed: 22 July 2024
Kevin
DenmarkSome of the staff at breakfast were not as friendly compared to the front desk
Perfect location and spacious rooms! Breakfast was also great!
Stayed in July 2024
Reviewed: 22 July 2024
Amitabh
IndiaNothing.
Great location. Customer centric staff.. Good overall experience.
Stayed in July 2024
Reviewed: 10 July 2024
Saeed
United StatesRooms were too small for this price range
Stayed in July 2024
Reviewed: 1 July 2024
Dirk
AustraliaBreakfast buffet was average and to expensive therefore. Need more local breakfast choices
Very good location and great amenities.
Stayed in June 2024
Reviewed: 1 July 2024
Manish
IndiaThe carpets on floor lobby needs to be cleaned and maintained as they smell a bit bad
Breakfast was good, room spacious and excellent location
Stayed in June 2024
Reviewed: 26 June 2024
Raimund
FranceVery friendly staff at rece3ption and in the bar.
Stayed in June 2024
Reviewed: 24 June 2024
Anamaria
Georgiastaff was not informative. they made pay us deposit and said that we can go to breakfast and during checkout they told me that i had to pay again. one girl was nice who worked on the weekends and night shift.
room was nice and clean
Stayed in June 2024
Reviewed: 18 June 2024
Marlena
PolandI got a confirmation that I would get an interconnecting room, however upon arrival turned out it was not possible but i was told rooms would be close by. My family were split into 2nd and 7th floor - not the end of the world, yet you have to use two different lifts to get to different floors. Lastly, I had prepaid for all 4 rooms and breakfast for all, but I got a double charge from the hotel for a part of it that I had to query. In a summary, while the hotel was great, the little things that did not work out make it a bit bittersweat experience overall.
Good location, clean rooms.
Stayed in June 2024
Reviewed: 17 June 2024
Elwira
LuxembourgBreakfast with plenty of options for gluten-free and lactose-free diet. Plenty of choices.
Stayed in May 2024
Reviewed: 13 June 2024
Jasmine
AustraliaGreat location Clean, comfortable
Stayed in June 2024
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