Alsterkrugchaussee 445, 22335 Hamburg, Germany
#151 of 370 hotels in Hamburg
Guests' ChoiceBased on 157 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
8.5
Facilities
8.1
Staff
8.7
Value for money
7.9
Free WiFi
8.2
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End of dialog contentReviewed: 26 September 2024
Maja
CroatiaThe toilet papers were used . That is not hygienic at all.
Aeroport is near. Bed is very comfortable.
Stayed in September 2024
Reviewed: 24 September 2024
Thomas
IrelandToo near terminus to interest taxi drivers. Zero directions to get there by foot. 1.6Km a stiff walk with baggage. Thankfully my Day was fine.
Good, clean &c
Stayed in September 2024
Reviewed: 22 September 2024
Cynthia
United StatesDidn’t have any food for dinner.
It was nice.
Stayed in September 2024
Reviewed: 20 September 2024
Anthony
United StatesNo points of dissatisfaction
Great location, simple, clean & comfortable, perfect for a pre-flight night
Stayed in September 2024
Reviewed: 19 September 2024
Marion
United StatesVery basic. No coffee or tea in room. One paper cup is supplied. Blanket was so thick, I ended up sweating.
Clean, self-service hotel. Good for overnight stay to catch an early flight.
Stayed in September 2024
Reviewed: 16 September 2024
Joshua
GermanyBeds a little uncomfortable for me
Very modern, clean, well-equipped hotel at a fair price
Stayed in August 2024
Reviewed: 15 September 2024
Lynne
AustraliaThe location
Stayed in September 2024
Reviewed: 14 September 2024
Sarah
United KingdomNothing
Very close to the airport, a friendly welcome, clean comfortable rooms.
Stayed in September 2024
Reviewed: 13 September 2024
Maxine
United KingdomGreat location and well priced.
Stayed in August 2024
Reviewed: 8 September 2024
Carsten
ItalyI loved the fact that it is very close to the airport. I had a very early flight and was able to walk to the airport without any issue. Also conveniently located close to the bus stops
Stayed in September 2024
Reviewed: 4 September 2024
Christopher
United KingdomSmall amount of rubbish left lying about in the hallway
Comfortable bed and good air conditioned room.
Stayed in August 2024
Reviewed: 2 September 2024
Katharina
United StatesHad to pay extra for parking; I was certain I had paid for breakfast, but their system said I hadn’t.
Room was super clean, bed was very comfortable.
Stayed in August 2024
Reviewed: 28 August 2024
Duncan
United KingdomThe noise from the next room, I thought somebody was going to come through the wall.
No breakfast as up too early
Stayed in August 2024
Reviewed: 26 August 2024
Mari
ItalyThere were no toothbrushes and toothpaste
It was clean and in a very good position for the airport
Stayed in August 2024
Reviewed: 24 August 2024
Dagmar
JapanI forgot my wallet at the check in and the staff member did everything to get it back to me. She was very nice and helpful!
Stayed in August 2024
Reviewed: 21 August 2024
Andre
South AfricaLocation not close to public transport. No fridge in room. No tea or coffee facility in room.
Disappointed - not close to public transport.
Stayed in August 2024
Reviewed: 20 August 2024
Ulrike
GermanyVery good value for money for an overnight stay near the airport!
Stayed in August 2024
Reviewed: 18 August 2024
Aglandorf
GermanyEven though the room was clean, I found some dried soap/foam at the shower valve, not sure if it was from previous guests or leftover from the cleaning personal. Nothing too serious, just something I noticed. Everything else was super clean. The snack vending machine in the hall was not working, but you could get some snacks and drinks from the staff which seems to be there 24/7. A fridge and some USB / USB-C outlets in the room would have been nice. However those were available at the waiting area downstairs.
The staff was very friendly and professional, could monitor an interaction with a guest from Singapur which had an issue with the reservation. Staff was very engaged to solve the problem. Also, the Hotel is right next to the Airport and a very busy road. However I have not noticed anything. No noise from the airport nor the main road traffic. Was situated on the 2nd floor, right next to the elevator. Room had airconditioning which was working fine, temperatures were around 30°C outside. Breakfast is served starting at 6am, everything was available for a Standard German breakfast. Had breakfast once at 8am and once at 6am, on both occasions everything was OK. Havent used the Wifi that much but didnt notice any issues. Could watch YT without problems.
Stayed in August 2024
Reviewed: 14 August 2024
Uba
AustriaNo room intercom or telephone to connect the reception.
I did not eat the breakfast.t
Stayed in August 2024
Reviewed: 12 August 2024
Claudia
ArgentinaWhen we arrived, we noticed that there was an apple under the bed, which makes me think that they just change the sheets and put things in place only.. I am not sure they do proper cleaning. Personally I think the price is high for the service they offer. The pillows are very uncomfortable. This is a personal opinion of course, but for me, they were too thin.
The check in and check out was really fast. They took into consideration my petitions and I really appreciate it! Overall it was clean but they did not do cleaning every day. I am not sure if I have to ask for it or they should do it every day like the rest of the hotels. For 1 or 2 nights or is ok.
Stayed in August 2024
Reviewed: 5 August 2024
Rinran99
United KingdomA shuttle service could help
This is a fine hotel to stay overnight to catch an early flight from Hamburg airport. It is close to the airport but a little too far to walk, specially on the way back to the airport I'd recommend taking a taxi. We found one without much problem
Stayed in July 2024
Reviewed: 3 August 2024
Kayleigh
United KingdomThe bathroom didn’t have any shower gel/hand soap left in the dispensers. I had my own with me and there was a Lidl literally 2 minutes from the hotel but just for washing hands after using a toilet, it’s a must there should be soap provided. Think this may have been an oversight when the room was cleaned. After travelling, I got to the hotel at 9pm and was hoping to grab a bite to eat. There was nothing available in the hotel (apart from some crisps), probably my mistake for not checking. Luckily Uber eats worked and I got a delivery to the hotel reception so was sorted for the night. Unfortunately, I do not recommend breakfast. Basic food (cereals, bit of fruit and yogurts), for the price I would go somewhere else. Although coffee was good 👍🏼
Hotel was very comfortable, staff couldn’t do enough for you. Easy check in, nice room and nice little seating space in the lobby
Stayed in July 2024
Reviewed: 25 July 2024
Eda
GermanyIt was dusty
Relatively close to the airport but could be tricky with the luggage’s, comfortable beds
Stayed in July 2024
Reviewed: 24 July 2024
Rinse
NetherlandsA typical ‘uneasy to use’ checkin for the parking lot with a user interface that only worked on the 3rd effort…
OUr flight from Amsterdam to Preveza, Greece, was cancelled and we looked for options on the same days. As the Schiphol Airport in Amsterdam had many flight cancellation due to the CrowdStrike issue, we looked for flights from Germany and ended up booking a Hamburg - Preveza flight early the next day. We drove to Hamburg and looked for Hotel options as we drove to the Airport. We eventually found this hotel, knowing that we would only be able to use it for about 3 hours. The checkin was super efficient, the rooms simple but clean and we could park our car!
Stayed in July 2024
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