Kadettenstraße, 51429 Bergisch Gladbach, Germany
#5 of 60 hotels in Bergisch Gladbach
Guests' ChoiceBased on 259 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.2
Facilities
9.3
Staff
9.4
Value for money
8.5
Free WiFi
8.3
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End of dialog contentReviewed: 14 September 2024
Jonathan
United KingdomNothing.
The vibe of the entire place is conducive to relaxation.
Stayed in September 2024
Reviewed: 4 September 2024
Magdalena
SerbiaEverything was abive expectation
Stayed in September 2024
Reviewed: 25 August 2024
Amir
IraqNothing
the night shift receptionists florian bezbrra uoop helped us so much, he was so helpful and his hospitality was great and he helped us right away without hesitation, he and fabian thiemann were very kind and elegant, thanks a lot and if we came again to cologne, we would definitely come to this hotel , yes a lot will argue the price of the hotel and that's what we felt first, but when we saw how luxury the hotel is and how helpful the workers are, it is 100% a steal(i mean it is very worth it)
Stayed in August 2024
Reviewed: 23 August 2024
John
United StatesHigh end marble everywhere.
Stayed in August 2024
Reviewed: 23 August 2024
Mooijman
BelgiumBeautiful place, very friendly personnel, good restaurants (breakfast as well, with many cold/hot options).
Stayed in August 2024
Reviewed: 19 August 2024
Jerome
FranceLocation.
Beautiful castle
Stayed in August 2024
Reviewed: 17 August 2024
Luc
NetherlandsThe gardens need a bit more maintenance
The grand hotel ambiance, the facilities (especially the Spa), all the staff and of course the restaurants.
Stayed in August 2024
Reviewed: 13 August 2024
Peter
AustriaCould not think of anything
Room very nice, spacious and clean. staff very friendly, dinner OK, it just took long to be served. Breakfast was a good morning start. Castle very impressive.
Stayed in August 2024
Reviewed: 6 August 2024
Anne
BelgiumNothing. We had a marvellous stay. It could not be better.
Everything, the kindliness of staff, the large bedroom and bath-room and especially the wellness and the Italian restaurant Enoteca where we had a nice table outside decorated with hearts as we celebrated our 40-years anniversary of marriage. Also the flexibility of the hotel when we asked to check out a little bit later than planned as we enjoyed the wellness. Thank you for this marvellous stay. We will sure come back.
Stayed in August 2024
Reviewed: 20 July 2024
Michal
BelgiumBeautiful hotel with spacious rooms, wonderful indoors swimming pool and very good massage experience.
Stayed in July 2024
Reviewed: 8 July 2024
Irmak
GermanyEven though the hotel is dog-friendly, they are not allowed in the breakfast area, info for those who will travel with their pet.
We spent the weekend with our small dog in this beautiful Schloss. The hotel is incredibly calm and serene, even with a wedding taking place. The rooms were beautifully decorated and clean. The staff were exceptionally friendly and accommodating. It's an amazing place to spend a weekend, especially for special occasions like birthdays. Highly recommend!
Stayed in July 2024
Reviewed: 28 June 2024
Abdalla
QatarI was surprised to see dirty towels in a five star hotels. I had to ask them to replace them which shouldn’t have happened at first
The location and the place itself
Stayed in May 2024
Reviewed: 27 June 2024
Sherzod
UzbekistanNothing
Architecture
Stayed in June 2024
Reviewed: 26 June 2024
Artan
United KingdomThe decor
How nice and friendly
Stayed in June 2024
Reviewed: 20 June 2024
Mahdi
United KingdomThey had made a mistake with our reservation of 2 rooms but they gave us an upgrade and sorted out the issue quickly. We had an amazing experience there, highly recommend.
Stayed in June 2024
Reviewed: 19 June 2024
Steven
CanadaRestaurant charged more than €10 for a bottle of water.
Beautiful building. Good spa area and it was not crowded considering the size of the hotel. Good valet parking service.
Stayed in June 2024
Reviewed: 18 June 2024
Morgane&mate
GermanyThe staff members were very helpful from check-in all the way through our stay until check-out, the rooms are well equipped and clean, the location is beautiful and easy to reach. The restaurant meal at Vendôme was an amazing experience!
Stayed in June 2024
Reviewed: 6 June 2024
Suzanne
United KingdomCharge for parking felt a bit hidden/wasn't clear.
Beautiful property, luxury rooms, wonderful bed and bedding. Great staff.
Stayed in June 2024
Reviewed: 5 June 2024
Ammar
GermanyI liked everything
The best place i have ever been
Stayed in May 2024
Reviewed: 4 June 2024
Conrad
Germanybit cumbersome communcations with staff & failed spa treatment booking. parts of the rooms and the facilities would benefit from refurbishment.
great location inside the castle, great restaurants, extremely clean, an air of specialness.
Stayed in May 2024
Reviewed: 31 May 2024
Ján
SlovakiaClean rooms. Quiteness, perfect gastronomy.
Stayed in May 2024
Reviewed: 27 May 2024
Daniel
SpainUnfortunately our experience at Salvador Dali's restaurant was not the best. Slow service and we had to repeat some orders couple of times because they forgot about them. Nevertheless, they assumed the bad service and did not charge for the wine (nice gesture).
Amazing hotel. The room was perfect, very spacious and comfortable bed (in special pillows). Hotel classic style is beautiful and views from the main façade to Cologne are breath-taking.
Stayed in May 2024
Reviewed: 24 May 2024
Srđan
Croatiamatress
Stayed in May 2024
Reviewed: 24 May 2024
Vaios
GreeceEverything is perfect. We travel in another time.
Stayed in May 2024
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