Hugo-Eckener-Ring 15, Airport / Terminal 1, 60549 Frankfurt/Main, Germany
#94 of 239 hotels in Frankfurt/Main
Guests' ChoiceBased on 1253 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
9.4
Facilities
8.4
Staff
8.8
Value for money
7.5
Free WiFi
8.1
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End of dialog contentReviewed: 21 September 2024
Jayne
New ZealandFine for proximity to the airport but as expected pretty pricey dining options. Check in was fast, professional and friendly.
Stayed in September 2024
Reviewed: 21 September 2024
Fiona
MaltaEfficient check in Good restaurant Friendly and helpful staff
Stayed in September 2024
Reviewed: 20 September 2024
Rita
United StatesProblem with using shower, maybe they should put manual.
Close to airport
Stayed in September 2024
Reviewed: 20 September 2024
Frank
United KingdomNA
Location, comfort, competitive pricing
Stayed in September 2024
Reviewed: 20 September 2024
Deb
United StatesHow to park and drop off customer! And how do we get to registration? That was a crapshoot!
Please! Please! Post better directions for arrivals!
Stayed in September 2024
Reviewed: 20 September 2024
Enas
JordanThe location is wonderful and very close to the airport..the staff are very helpful
Stayed in September 2024
Reviewed: 19 September 2024
Yosef
PortugalGreat for overnight transfer, right next to the terminal.
Stayed in August 2024
Reviewed: 19 September 2024
Ralf
United StatesCan’t beat the location at the Frankfurt airport. Clean rooms, very comfortable beds and a great shower
Stayed in September 2024
Reviewed: 19 September 2024
Richard
United StatesI don't like bathtubs to be used as showers. They're very difficult to get in and out of and water sprays everywhere. They should have showers only.
This hotel was great for a one night stopover and to catch an airplane the next day. The room was comfortable and clean. We especially like the bar and eating area . There's also free coffee and morning croissants. This hotel is in Terminal 1 but we flew out of Terminal 2. The hotel called us a taxi, and it brought us right to our terminal and gate. Very easy.
Stayed in September 2024
Reviewed: 18 September 2024
Chris
United KingdomProximity to airport
Stayed in September 2024
Reviewed: 18 September 2024
Wenhao
Taiwaneasy connect to the airport in walking distance
All well
Stayed in September 2024
Reviewed: 17 September 2024
Steve
United Kingdomclose to the airport
great location next to the airport
Stayed in August 2024
Reviewed: 17 September 2024
Zoe
AustraliaI found the price a bit steep, especially since I was only there for 23 hours and mainly just used the room to sleep.
I had an early flight check-in, and the location of this hotel was perfect. It saved me from the stress of finding a taxi or worrying about transport delays.
Stayed in August 2024
Reviewed: 16 September 2024
Jung
CanadaRestaurant service was poor. Waited 45 min for main course. Our waitress had disappeared, maybe was now off , but never told us. We told another waiter in another section, he said he would look into it but then he just seemed to continue to work his area. 10 min, still no word. Caught the eye of the manager, and he checked. Apparently, he said our order had not been started due to kitchen mix up. He also apologized for staff, as it was obvious our food was not coming, and nobdy took responsibilty to look after us. Drinks and dessert were comped. Meal eventually came over an hr since we sat down... could be a one off but not quality expected at Sheraton.
Had an early morning flight so location was perfect.
Stayed in September 2024
Reviewed: 16 September 2024
Matthew
United Arab EmiratesAll was good
Only stayed one night for the Euro's, everything was great, good facilities, good location, train station within a stones throw
Stayed in June 2024
Reviewed: 16 September 2024
Ophira
IsraelThe wifi was not free of charge, which is not what I expected fronm sheraton.
Stayed in September 2024
Reviewed: 15 September 2024
Gergely
HungaryBeeakfast from 6:30 too late for morning flight.
Perfect location on FRA Port. Complementary water, coffe provided.
Stayed in September 2024
Reviewed: 15 September 2024
Ralf
Australiano signage in airport to direct you to hotel breakfast not included
the bed very good and comfortable, staff nice very good continental breakfast with plenty choice for anyone
Stayed in September 2024
Reviewed: 12 September 2024
Dorothee
United StatesRoom was outdated . Too expensive for what it was .
The location
Stayed in September 2024
Reviewed: 11 September 2024
Susanne
NamibiaCoffee making facility in room so convenient. Unfortunately the creamer (in a paper sachet) must have collected moisture and hardened. This was reported a year ago already, but it seems that nothing has been done since. Perhaps another form of packaging for the creamer should be selected.
The location is excellent. Breakfast also very good. Staff at reception also very helpful and friendly. Overall very pleasant experience.
Stayed in August 2024
Reviewed: 10 September 2024
Janet
United KingdomNo usb connection facility in the bedroom. Our luggage had been lost so we didn't have any plugs with us.
Next to airport terminal, well appointed, clean.
Stayed in September 2024
Reviewed: 10 September 2024
Ori
IsraelNice clean room at a walking distance from the airport to terminal.
Stayed in August 2024
Reviewed: 10 September 2024
Loove
United KingdomPoor signage to find the hotel
Nice clean room with a great view of the airport.
Stayed in September 2024
Reviewed: 9 September 2024
Rob
United StatesRestaurant food wasn’t so good.
Location. Comfortable. Nice rooms!
Stayed in July 2024
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