Echternacherstrasse 4, 53842 Troisdorf, Germany
#14 of 30 hotels in Troisdorf
Guests' ChoiceBased on 432 hotel reviews
7.7Cleanliness
8.3
Comfort
8.0
Location
7.7
Facilities
7.9
Staff
8.4
Value for money
8.1
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 September 2024
Zahra
United KingdomBed was extremely uncomfortable space of the room was very restricted. Parking charges were not mentioned when booking.
Breakfast variety was good Some of the staff was helpful, disabled parking was provided for free, clean calm environment.
Stayed in September 2024
Reviewed: 14 September 2024
Daniel
BrazilWe found it a little bit far from the park, but it was not a problem since we booked it at the last minute because it took a long time to leave the parking lot after exiting the park.
My family and I loved our stay! After a long day at the Phantasialand, sleeping in a comfortable bed was such a relief. The morning breakfast was delicious. The parking is right next to the hotel.
Stayed in August 2024
Reviewed: 6 September 2024
Karen
GeorgiaAC did not work well. Parking was too much expensive, that's why we did not use it. Breakfast was poor, in addition, I got poisoned by fruit salad, which was not fresh.
Staff and Location
Stayed in September 2024
Reviewed: 5 September 2024
Krisztina
United KingdomWhen I entered our room it smelled of cigarette smoke. I immediately complained and was given an other room straight away. Unfortunately, that too felt like someone had smoked in it but it was less smelly than the first one and at least we could open the window a little which helped. I think installing smoke detectors and maybe putting up signs would help solve this issue. There is comfortable smoking area outside the entrance so there is no need for people to smoke inside.
The breakfast was excellent, good choice of products and takeaway cups for the coffee and takeaway pastry bags really go a long way if someone is in a hurry. We had breakfast in the hotel but took our coffee away and I liked having this option. The beds were also comfortable and we slept well. The location is fantastic, right next to the motorway so we didn’t have to waste time driving to the centre.
Stayed in September 2024
Reviewed: 30 August 2024
Katarina
United KingdomSofa bed is very uncomfortable
Close to motorway, our 4th time there, good breakfast and nice and helpful staff
Stayed in August 2024
Reviewed: 25 August 2024
Kristina
Czech RepublicNot applicable.
Spacious, clean, modern and comfortable. Great choice for breakfast and friendly staff.
Stayed in August 2024
Reviewed: 16 August 2024
Janos
United KingdomN/A
Clean, good size room. Perfect for a short break during a long journey. The breakfast was superb. Thank you!
Stayed in August 2024
Reviewed: 15 August 2024
Wing
NetherlandsGood firm bed. Also switchable to soft side. Breakfast assortment was good.
Stayed in August 2024
Reviewed: 11 August 2024
Jennifer
GermanyAir conditioning did not work. They were not able to rectify this before we left.
Location was great and close to dining.
Stayed in June 2024
Reviewed: 3 August 2024
Gerald
NetherlandsGreat breakfast
Stayed in August 2024
Reviewed: 2 August 2024
Julija
NetherlandsExcellent breakfast
Stayed in August 2024
Reviewed: 31 July 2024
Nick
NetherlandsParking was 15euro, which is a lot for a highway hotel.
Friendly personel
Stayed in July 2024
Reviewed: 31 July 2024
Christopher
United KingdomThe breakfast was beyond our expectation. Great, wide selection of food and even takeaway cups for coffee! The room was small but very clean and well equiped with bathroom products and plenty of hard and soft pillows! Additionally, there was a fantastic Tesla Supercharger just a 5 minute drive away and was able to plug my car in and walk back for a delicious breakfast :)
Stayed in July 2024
Reviewed: 28 July 2024
Maria
United KingdomN/A
Location Clean Good breakfast
Stayed in July 2024
Reviewed: 27 July 2024
Abhinav
NetherlandsGood price. Nice breakfast with many options. Room with air conditioning maintained at a reasonable temperature that was ideal for summer visit.
Stayed in July 2024
Reviewed: 17 July 2024
Anthony
United Kingdomclean modern room, self-service breakfast
Stayed in July 2024
Reviewed: 25 June 2024
Walter
United KingdomGood value. Comfortable.
Stayed in June 2024
Reviewed: 21 May 2024
Demetris
CyprusShower and beds
Stayed in May 2024
Reviewed: 6 May 2024
Cherryl
United KingdomAccommodating staff
Stayed in May 2024
Reviewed: 14 April 2024
Anton
United KingdomYou have to pay for the parking
Clean room, good breakfast
Stayed in April 2024
Reviewed: 1 April 2024
Sathish
NetherlandsSecond duvet is bit smaller but that was not a big problem.
Very Nice Hotel & Service. The staff is good. Service was excellent. Room was good enough for my family. The Floor was clean. Breakfast was excellent.
Stayed in March 2024
Reviewed: 26 February 2024
Drumatique33
SlovakiaNot even small tiny fridge available in the room, window view to motorway, outside noise
Tidy and clean room, cleaning service each day on high level, breakfast ok, bathroom ok.
Stayed in February 2024
Reviewed: 18 February 2024
Carmen
NetherlandsComfortable. We only stayed one night, good quality for the price you pay.
Stayed in February 2024
Reviewed: 26 January 2024
William
MaltaThis review has been hidden because it doesn't meet our guidelines.
Cıralı, Turkey
Charleston, USA
Amsterdam, Netherlands
Zaragoza, Spain
Gyula, Hungary
Brufut, Gambia
Cassibile, Italy
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content